Društvene i humanističke studije DHS (Social Sciences and Humanities Studies)

10

Authors: Dženan Skelić

The research deals with the relationship between an educational style which parents prefer and some elements of their children’s behavior in a preschool educational facility. Some of the methods used were a descriptive-analytic survey method and some of the techniques: surveys and tests. Among some of the instruments there were: an educational style scale, a flexibility test and an observational list with multiple-choice answers. The sample involved with 44 preschool children, their parents and 5 teachers in preschools. The research showed that educational styles preferred by the preschool children’s families is not a significant factor in determining the behavioral patterns of the children, neither is an absence of their flexibility. Factors which did matter was the educational background of their mothers and the financial status of their families.

12

Authors: Edna Klimentić

The paper discusses the two component as one of the important determinants of the phrasemes. That is why the constructions treated differently in the phraseological literature are the main topic of this paper. Particular emphasis is placed on forms that do not meet the general criterion that phrasemes must have at least two autosemantic words, but fully comply with the other requirements set before them by the definition of the phrasemes. The contemporary Bosnia and Herzegovina literature and the wider South Slavic literature are considered. Related to the indicated problem, the key question is whether structural or semantic aspect of the considered construction should be given advantage.

14

Authors: Jelena Tanasijević

Field practice has always held an important place in the education of social workers, especially today, if we look at the modern social trends and problems with which they will, as a professional workers, meet during the professional career. Contemporary concept of dual education allows to students to, at the same time, connect and apply acquired theoretical knowledge and through that they can learn and develop their practical skills continuously. If we look at the standards which are provided in education for social workers in Serbia, very important thing is that practical training has to comply with plan and program for every year of study, individually. Beside that, students could make a choice where they will work their field practice, in which institution or organization, and it is an example of good practice. This is helpful on the one hand for students and on the other hand for institutions. Through the activities in the context of field practice, students can perceive procedures of professional process, but they can also develop possibilities for critical thinking, reflective approach and learn professional behavior. This approach increases the possibilities for the realization of the concept of lifelong learning. Field practice is done in appropriate reference institutions, public authorities, and also in non-governmental organizations. Some of these organizations are national, and some of them are international. A large number of options makes whole education more interesting how in content, also and methodological. One more important segment which contribute to improving practical learning is also training of mentors who are responsible for students in their organizations. Through this we can provide higher level of quality working with students, especially because professional workers in this role have the opportunity to convey their practical knowledge and skills. It is important for students because it is a way to empower them for further progress. Bearing in mind these tasks, it’s important that mentors are professionals with experience. In that case they could be available for students and their questions, and at the same time mentorship doesn’t interfere with working process.

16

Authors: Selma Veseljević Jerković, Demir Alihodžić

This paper examines, based on Suzanne Collins’ The Hunger Games, the students’ perception of contemporary issues, society and dominant ideologies within the context of Young Adult (YA)Dystopian literature from the viewpoint of reception theory. The last decade has seen a great rise in the popularity of this subgenre, with The Hunger Games trilogy as the most popular amongst Bosnian-Herzegovinian youth who have been lured by the success of both the trilogy and the film adaptations. Technological advances of the 21st century have proven to be profoundly influential on our society, particularly on high-school students, whose reality is shaped by great dependence on social networks and modern tools of entertainment and communication. Dystopian literature in general, the subgenre of Young Adult Dystopian literature in particular, is a reflection of contemporary fears of post-apocalyptic changes of the “status quo”. Therefore, the analysis of Bosnian-Herzegovinian high-school students’ reflections on YA Dystopian literature is vital for understanding their perception of contemporary social, political and cultural issues on the example of The Hunger Games. Reception theory offers the possibility to study ideological and hegemonic discourses within dystopian fiction from the students’ viewpoint and gives us an insight into the phenomenon of the appeal of YA Dystopian literature.

16

Authors: Muhamed Omerović, Mirsada Zukorlić

The modern trend of education also implies new teacher roles. One of the very important aspects of educating future teachers is their training in encouraging the development of students’ social competence. The paper deals with this problem through the application of the method of theoretical analysis and modeling. Firstly, the social competence of students in the context of educational work is considered. The second part offers and analyzes key fields of training of future teachers of teachers in order to encourage students’ social competence, which include: processing pedagogical communication(including all its dimensions); designing the teaching curriculum and preparing students for cohabitation. Also, appropriate incentive strategies for which future teachers need to be established should be offered, which should form an integral part of educational work with pupils of school age, as well as recommendations for the selection of teachers and assessment of the quality of their work. The paper concludes that the new roles of future teachers as well as the strategies for encouraging the development of social competence of pupils will be given full meaning if they are realized as an integral part of the educational activities within the department, because in this way the problem of decontextualization of social behavior is avoided.

18

Authors: Suzana Mihajlović Babić

The strategic documents of the European Union especially emphasized the need to develop policy towards vulnerable population by the year 2020, in order to facilitate their equal participation in the society. Considering minimum income support programs in Europe, basic programs which are directed towards the population at risk of poverty and social exclusion, it is estimated that a significant portion of the citizens do not apply for rights presumed to be eligible. Obstacles to accessing social benefits of the minimum income support programs reduces its effectiveness, therefore subject of analysis in this paper is the implementation of legally formulated social rights of national states in this area. The main research question is what are the causes of the phenomenon of non-take-up in the context of exercising the right to social benefits? The aim of this study is to determine whether and how the means-tested social benefits contribute to the phenomenon of non-take-up in access to social rights under minimum income schemes in European states. Taking into account the factors at the level of the scheme design and administration of right, findings lead to conclusion that non-take-up is linked to schemes that consist: means-testing, discretionary benefits, conditionality rules and low amounts of social benefits. The results of the research indicate the need for reforms of existing practices which hinder access to social rights in social security systems.

20

Authors: Mirsad Kunić

The Bosniak oral epic offered a palette of interesting epic heroes, who by their basic characteristics are completely convincingly functioning as complex literary characters. They are, on the basis of recognizable epic identities, with several emphasized features (heroism, individualism, fighting attitude towards the world, ethics), structured so that they are open to new living contents from their plate of simplicity and closure. For this process of filling in life’s content, we have borrowed Jonathan Culler’s term vraisemblance, which we can translate as credibility, and relates to the writer’s need to bring a higher degree of conviction into the world of work. Thus, the mythical figure of Đerzelez Alija, through the psychological process, moved from the mythological center in the dynamic and marginal area of the borderland, the fearless hero Mujo Hrnjica was given the opportunity to feel and show fear and move to a rich female environment, while the bright antihero Budalina Tale with its Renaissance carnival spirit, shows the highest degree of openness to the other. Life-filled and additionally authenticated, these identities outweigh the basic identity postulates of closeness and exclusion to another.

22

Authors: Nusreta Salić, Erna Lučić, Samila Ramić

In 2005, the Family Law of the Federation of Bosnia and Herzegovina reformed the institute for the reconciliation of spouses by introducing a mediation institute as a mandatory condition for initiating a divorce procedure. According to the provisions of the Family Law of the Federation of Bosnia and Herzegovina, the guardianship authority is only one in a wide range of authorized legal and natural persons in the family mediation procedure. If the attempt to reconcile the spouses does not succeed, the role of the natural or legal person authorized to mediate is to mediate in reaching an agreement on the achieving of parental responsibility about their underage children, the child maintenance, the conditions and the manner of maintaining personal relationships and direct contacts of the child with a parent who does not have parental responsibility, and supporting a spouse. In case the spouses do not reach an agreement or the same is not in the child’s interest (if another legal entity or a physical person in the FBiH has been a mediator), the guardianship authority can, on an official duty or at the request of unauthorized person, temporarily, until the dissolution of the divorce proceedings, decide on these issues. A survey conducted in the centers for social work in the area of the Tuzla Canton in May 2016 aimed to examine the attitudes/perceptions of professional workers in the centers for social work about the role of the Center for Social Work as a guardianship body in the family meditation procedure.

22

Authors: Sead Omerbegović, Damir Nadarević

Banalization of politics, unclear programs and program goals of political parties, apathy and electoral abstinence of voters demanded new approaches to politicians in the race for voices. Politics is personalized and thus tries to get closer to voters. Politicians become entertainers, stage performances and perceptions of politicians become a benchmark for quality to perform a certain political function. The picture becomes more important than the tune, no matter what is spoken but how and who it is. The media, especially visual ones, are important because they enable the presentation of the image the politician wants to present. At the same time, they participate in the image building itself as they pose demands for adapting politicians to the appropriate media format, schemes. Politicization of the media is a prerequisite for election success. The boundaries between the public and the private are deleted because it delights the audience. The spectacle selling the media space and politicians allows continuous appearances in mass media, and if it does not “spin” in mass media, politicians have no political future. This paper tries to identify the role of politicians in political communication and the role of media in building a political image.

28

Authors: Asim Pandžić

The article analyzed to what extent applied European standards of quality of social services in relation to human and physical capacities in institutions of social protection system in Bosnia and Herzegovina. Presented is concept of the European social quality and European standards of quality of social services that include good management, good working conditions and good environment and investment in human capital and satisfaction of appropriate infrastructure of institutions of social protection. The methods used in the work are methods of content analysis of documents and test methods. The sample in the empirical part consisted of 133 respondents users of social protection system in Bosnia and Herzegovina. In order to collect data is constructed a special instrument in the form of survey questionnaires. For data analysis and testing hypothesis was used technique classification and statistical analysis of data, using the statistical package SPSS. Based on the analysis of the empirical results, it has been concluded that the working and physical conditions in the institutions of the social protection system of Bosnia and Herzegovina have not been sufficiently developed in relation to the European standards of quality of social services and that there is a need for their further improvement.

10

Authors: Dževad Džibrić, Damir Ahmić, Zoran Pajić

In order to monitor the intensity of work during one hour of physical and medical education in 37students of the Faculty of Philosophy Department of Classroom Teaching in Tuzla, the measurement of the effects of work through the application of polygon barriers was performed as the most complex methodological-organizational form of work. The effects of working and mastering the polygon through the particular phase of the clock (introductory, main A and B) are expressed by the number of heart beats. The heart rate measurement was performed by palpation of the artery radial at the beginning and end of each phase of the clock. During the measurement period, rest was also involved that had the role of a transitional factor from the submaximal / maximal values of the heart rate to the values that would bring near the possibilities and state of the organism to the completion of the final phase of the clock. The results obtained by this research show that the heart rate values in all phases of the clock differ significantly between each other and that the highest intensity of work is achieved in the main B-hour phase, indicating the appreciation of the physiological and emotional load curves that prevail over the course of physical and health education . This suggests that the polygon barrier as the most complex method-organizational form of work contributes to the intensification of work during the class of physical and medical education.

10

Authors: Mira Ćuk, Ana Gavrilović, Draško Gajić, Ljubo Lepir

Professional development and permanent professional training became a need and necessity for social workers to perform their work. Everyday social and economic changes lead to complexity and multiplication of problems for individuals, social groups and communities requesting from social work appropriate responses in fulfilment of its varying purposes. Education of social workers does not end at the first cycle of academic studies; it should be a continuous process that includes permanent (lifelong) learning and, often specialist development. Such “policy of profession” is not inherent solely to social work but it is a generally proclaimed vocational need in the current moment of civilization. In the recent decades, the European Union and many European countries developed within their policies of growth and education a concept of lifelong learning. The overall goal of lifelong learning is provision of necessary quantum of theoretical and practical knowledge within the professional field; that is the change of profession and acquisition of higher level of knowledge or innovation of knowledge and increase of competences and capabilities for efficient and effective performance in accordance with requirements of modern standards of quality. Social workers in the Republic of Srpska have a legal and professional obligation to develop professionally to perform their job. While accomplishing this obligation, they do not have a systematic and organized support provided within their social systems or within their organizations. In the absence of research and development institutions in the field of social protection and social work as well as of accredited programs for education, an active role in the lifelong learning process of social workers in the Republic of Srpska should be realized through study programs for high education of social workers and through programs that have the necessary resources for this purpose.

12

Authors: Selma Kešetović

This article gives a brief historical overview of foreign language education in Bosnia and Herzegovina with special emphasis on primary education. Bosnia and Herzegovina has a long history of teaching foreign languages. Geopolitical changes influenced foreign language policy and, thus, different languages have been taught throughout the history of formal education: Turkish, Arabic, German, French, Russian, English. After the World War 2 Russian was obligatory in primary and secondary schools, and even at the university level. Pupils attending grammar schools learned English, German or French as their second foreign language. However, from the 1980ies this policy changed and pupils had the chance to choose between English and German. Majority of pupils (about 95%) opted for English. Again extra-linguistic factors proved to be decisive for foreign language teaching policy and global status of English resulted in its becoming the first obligatory foreign language in Bosnian formal education in the mid-1990ies. It was first taught from the fifth grade and in secondary schools for all four years followed by German or French as second foreign language. With the introduction of nine-years-long primary school in the 2000s, English is taught from the first grade. Pupils now have the chance to choose between German, French or Turkish in the fifth grade. English and one more language are also taught in secondary schools. English for specific purposes is introduced at tertiary level of education. The state organization additionally complicates the situation with foreign language policy. The lack of ministry of education at the state level resulted in the fact that two entities and ten cantons regulate foreign language education policy.

14

Authors: Amira Sadiković, Selma Đuliman

The Harry Potter franchise has proven an incredible success since the publication of J. K. Rowling’sdebut novel, Harry Potter and the Philosopher’s Stone, in 1997. Achieving a worldwide success, theHarry Potter novels have been translated into many languages, including those spoken in Bosnia andHerzegovina. However, many of those translations originate from Serbia or Croatia. Our goal is toexamine strategies the Bosnian translator opted for in her translation of Harry Potter and the Prisoner of Azkaban, published by Buybook, Sarajevo, in 2015. Translating literature for children is a demanding task since children are the most honest critics, hence, failure of the writer to enchant, and of the translator to successfully transpose the magic of a fairy tale, a poem, etc., is made clear upon first reading. In that sense, the Harry Potter novels are no exception. What is more, the translation process is even more challenging because Rowling created a new fantasy world, abundant with new phenomena (creatures, games, spells, geographical locations, etc.). How does a translator find suitable solutions for notions that had not been known prior to the publication of the first Harry Potter novel, and, at the same time, feel comfortable with the quality of the translated text, keeping in mind the young recipients? Our paper will focus on analysis of lexical categories and translation procedures observed in the translation of this novel into the Bosnian languagage.

14

Authors: Merima Jašarević

One of the focuses in this paper are, firstly theoretical construction of postmodern reality. So, theoretical synthesis in this paper is presenting those new tendencies in thinking and acting that are results of new time called postmodern or contemporary. Secondly, this article is dealing with critical analysis and questioning Bosnian culture in context of Yugoslavian society. However, the third part of this article is connected to analysis of Bosnian culture and Bosnian art in context of post-Dayton society which apparently becomes so schizoid. Trough ethno political construct, misconceptions of Bosnian reality is highly reflected in kitsch content in culture who are, not only, becoming mainstream that dizzying extinguish any chance of cultural and artistic action for critical analytical and aesthetic. Why some artistic actions are today on the edge of social reality, and why in our society culture is completely second matter for the government? – By this questioning, as a result of conclusion there are some inflicted answers which will bring conclusion and suggestion that there is apocalyptic end not only for Bosnian culture, but for society in general view. Research techniques which provided research are: content analysis, interview and questionnaire.

14

Authors: Saša Delić, Salem Bakić, Selma Bakić

The aim of this study is to assess whether the structure of the family of primary school students affects their success. It is important to emphasize that this paper is an account of a small segment of the overall research that is aimed at assessing the impact of family structure of primary school students on their behavior. For the purposes of the research constructed questionnaire. The study included 100 students in the sixth and seventh-graders at nine-concept studies at elementary school “Sjenjak” in Tuzla. Of the total number of students, 77 had both parents, 15 had one parent, and 8 students without parental care.From descriptive statistical parameters calculated absolute and percentage frequency. Testing conducted using the hi-square test. The hypothesis tested by challenging the alpha level of significance of 95%, or 5% risk (0,05). Realized results in the paper presented in tables and graphs. It found that most of the students who had both parents had excellent, very good and good success compared to students who had one parent, especially compared to students without parents. Realized hi-square test was equal to 25.1276. Since the calculated hi-square greater than limit values hi-square with 4 degrees of freedom, it can be concluded that students with both parents, or those who live in complete families had a significantly better success compared to other students.

15

Authors: Samira Demirović

Communication and leadership are interconnected and conditioned as it is not possible to manage the organization without communicating, and vice versa. Communication skills are critical to the success of leadership; first to establish a good relationship and then to make an impact on the environment. Successful leadership, especially in politics, requires good communication skills in internal and external, as well as in verbal and nonverbal communication. Communication is one of the most important segments of each political party and political activism in general. Among the main goals which the political parties are trying to accomplish is gaining political power or taking participation in government. The way in which they accomplish the main goals of obtaining the sympathies and public trust (voters) in order to win the public affection of their programs, ideas and attitudes, is through quality communication and public relations. The expertise in convincing public is nonexistent if there is no quality in the communication of the political parties’ leaders. Therefore, special attention is given to the analysis of communication of political leaders, as well as to the communicational aspects as a qualifying factor of political leadership by which the public support is obtained. In speaking, except for the words, the message is comprised of two other components: the voice and use of the body. Nonverbal expression complements verbal communication without spoken words. One of the typical features of political leaders is the style of nonverbal communication. It is determined by differentiating and specifying characteristic paralinguistic aspects of speech, as well as by combination, the degree and direction of nonverbal articulation of individual physical expression. Based on function of political communication we are introduced to the characteristics of the following channels of nonverbal communication: paralinguistic - ways of using voice, facial expressions, body language and strategy of leaders’ display through communication by dressing, decorating the body and the use of artifacts. Therefore, we can say that the correct use of non-verbal communication by presenting the message through the media has a positive effect on the admissibility of political leaders’ style. This hypothesis can be proved by analyzing the contents of the statements given by the political parties’ leaders in Bosnia and Herzegovina in the media. The paper will use the methods of scientific description and structural analysis of the content of media statements of political parties’ leaders who participate in the government of Bosnia and Herzegovina. The paper will show whether nonverbal communication proves significant for individual leaders and to what extent. It will also show whether proper use of nonverbal communication while making a statement by selected media channels positively affects the admissibility of political leaders’ style. The aim of the work is exploration of the modalities of nonverbal communication as a key determinant of effective political communication which establishes leader’s positive image in the public. In that context, one of the goals of the paper is the study of the influence which quality nonverbal political communication makes on voters. The conclusion which is based on the research points at the role and importance of nonverbal communicational aspects which are correlated with the style of political leadership.

16

Authors: Suada Selimović, Nermina Kravić, Meliha Bijedić, Lejla Kuralić-Čišić, Ranko Kovačević, Edin Muftić, Erna Lučić, Azra Arnautović, Esmina Avdibegović

Over the past few decades, there are evidences that scientific paradigm is changed from disciplinary to transdisciplinary approaches. The question of sustainability science, novel ways for production and coproduction of knowledge and a matter of accomplishment for real world problems represent a big challenge for scientific and academic community. Transdisciplinary team-based research, integration of knowledge from different disciplines and a view into complex societal problems from different perspectives can make a contribution for production of new, practice-oriented knowledge, applied for social problems solution. Going to the transdisciplinary approach is especially valuable in social sciences, where collaborative practice became a necessary normative. In this paper authors, first in the context of theoretical considerations describe possible applications of transdisciplinary research in Bosnia and Herzegovina, as post-conflict, transitional community. The second part of article there is emphasized transdisciplinary approach to the problem of juvenile delinquency in Tuzla Canton through research project: „Influence of different contexts of socialization on the development of juvenile delinquency in post-war Bosnia and Herzegovina – Recommendations for prevention and intervention“ which is realized in four years from 2010 to 2014. Analyzing of challenges and problems which this interdisciplinary research team was faced with, authors tried to explain that the way of transdisciplinarity is the way for bridging of different discipline perspectives and through research process finding out solutions applicable in practice. Looking for applicable and practical solutions and maintenance of sustainable strategies for socially relevant and real life problems in post-conflict communities is one of the priorities and challenges for universities, academic communities, government institutions and whole society.

18

Authors: Abdel Alibegović, Midhat Čaušević

In this paper, we try to analyze, in a theoretical aspect, the consequences of hypermodern time that implicitly transform the very nature of family relationships in terms of their content and functions in a contemporary family. The emphasis is placed on the processes of transformation and the process of redefining family processes and functions in a contemporary family. Based on the thought and traditional background of Manuel Castells, Elizabeth Roudinesco and Massimo Recalcati, we start from the fundamental points and go into depth analysis of the consequences of fluid modernity expressed in the phenomenon of the transformation of empirical relations, the crisis of patriarchy and Freudian-Lacanian psychoanalytic concept of the “disappearing father” and “death of the other”. The future of families, alternative family forms are viewed through the prism of the universality of the family, and/or the transformation of the functions of a modern family.

18

Authors: Hariz Šaric, Fatima Mehmedović

Knowing that the phenomenon of violence against the elderly on the rise in Bosnia and Herzegovina, opted us to make efforts in the direction of its comprehensive research and investigation. The focus is primarily focused on theoretical and empirical research on the characteristics and extent of the phenomenon of violence against the elderly and the risk factors that cause alarm and the development of social deviation. Post-war living conditions in Bosnia and Herzegovina, which is characterized by traditional patriarchal milieu, destroyed the system of social protection, social transition and slow the structure of state institutions, and late made legislation, have a significant impact on the prevalence of violence against the elderly. The research results clearly demonstrate that violence against the elderly in social and health institutions in Tuzla Canton there and that is caused by the action of a large number of risk factors. The subjects - the elderly, the potential risk factors of violence against them, according to significance, listed in the following order: lack of supervision in the institutions, inadequate training of personnel, poor implementation of standards, low moral values, stress and professional burnout, personal difficulties and problems, authoritative approach staff tends punishment, understaffing, low professional value and dependence of the elderly on the help of others. The study points to the need for multidisciplinary research and continuous monitoring of violence against elderly people, training and information to the public and by taking various social and legal forms of struggle against violence.

20

Authors: Alena Ćatović, Sabina Bakšić

Lyric poetry, dominated by the emotion of sorrow, is the essence of the Classical Ottoman poetry. Out of all emotion-indicating words the sorrow is the one that appears the most, and the concept of sorrow is inevitable topic for the analyses of the Classic Ottoman poetry where it is always expressed through extended (poetical) metaphors. Innovative from the language perspective, these metaphors unveil the poet’s extraordinary insight and outstanding rhetorical skills that enable him to juggle predefined vocabulary in unorthodox way, as well as to wittily make use of the existing system of motives and symbols. The poet’s virtuosity was depicted by his ability to create a new, unseen, image from well known and many times seen elements. In light of the aforementioned, this paper looks at innovating usage of the word gam (sorrow) and other expressions that incorporate it in themselves. Hence, the paper elaborate to which extent these expressions stem out of conceptual metaphors, whether there is an addition of new elements or specific knowledge in the existing mapping, and whether it is a result of merging several metaphors in new structures.

20

Authors: Dragana Šepović, Andrea Rakanović Radonjić

Centers for Social Work, in accordance with Law on Protection from Domestic Violence have a coordinating role in the protection of victims of violence. Centers for Social Work are obliged to form an expert team consisting of representatives of the Center, bodies and departments of the local government, the police, non-governmental organizations and experts dealing with the issues of family and domestic violence in order to establish victim assistance plan, in accordance with their needs and choices. The activities on the treatment of victims of violence, as well as the prevention of violence against children, are carried out through Center for Social Work that provide multisectoral and interdisciplinary approach. Keeping in mind that violence is basically a relationship in which power relations are manifested, it is essential that the relevant institution, including the Center for Social Work are efficiently and successfully involved in early detection, monitoring, prevention and protection of children from violence. In accordance with the Family Law Center for Social Work is empowered to intervene measures of family and legal protection in situations of abuse of a child, its development and exercising their rights. For the purpose of early detection and emergency response in cases of acute violence Centre for Social Work formed Mobile teams to combat domestic violence, which are available 24 hours. Mobile team - a team for providing support and assistance for victims of violence, intervene on the police call, after domestic violence is reported. Members of team are going out on the field where they taking measures to protect victims of violence and provide adequate and the timely assistance. Based on the activities carried out by mobile teams in preventing acute phase of violence professionals at Center for Social Work develops a plan for the protection of victims of violence. Research and experience of mobile teams show growing in number of reported domestic violence and the growing need for engagement of mobile teams. This paper will present an analysis of data relating to the type of violence, activities and measures of protection and re-offending in the city of Banjaluka in the period from 2012 to 2016. Paper presents recommendations for improvement of activities of the Mobile Team that are based on the analysis of data.

24

Authors: Ivica Tokić, Vahid Puškarević, Kenan Kadrić

Due to rapid expansion of computer technology in the 21st century, better conditions for multimedial approach in education have been created. In contemporary educational trends, IT achievements have increasingly occupied a prominent role. Many schools in the area of Tuzla Canton have already been equipped with adequate computer equipment which can significantly contribute to the realization of all educational goals and tasks. The aim of this paper is to answer the question how to fit modern technologies(such as language educational programs) into modern approaches of German language teaching. Additionally, it will attempt to answer how often do teachers apply modern technologies in the educational process as well as how much of traditional educational methods and teaching aids are currently being used.

9

Authors: Jelena Ilić Plauc, Selma Kešetović

This paper presents a real, modern and effective way of acquiring English idiomatic expressions, which are a relevant and elementary part of English. The former ways of idiom acquisition led to the belief that idioms are boring and that they represent a special category which should be memorized by heart. As such, idiom acquisition presented a difficulty and a learning obstacle for high school students and English language students alike. This paper was produced as a result of this need, in order to find a good and effective model of idiom acquisition that would facilitate students' long-term memory and successful idiom usage. At the same time, this paper aims to find a sustainable model which could be efficiently applied within the teaching process from generation to generation. Therefore, it suggests paralinguistic tricks as a learning tool which seems to closely correspond to the latest teaching strategies and foreign language learning styles. Indeed, language and pantomime are two interdependent systems that affect each other and are in constant correlation. Pantomime greatly reinforces the sensorimotor representation of an idiom, which results in its successful long-term memory acquisition in foreign language learning.

10

Authors: Miomir Maroš

The audience in this work, together with her emotions towards the media, is seen as one of the elements of the media brand. Other elements are: media identity, the highest demand, professionalism, trust, social responsible business and strategy of the media (according to the research for this paper, with the media and marketing specialists). In contrast to the traditional media which do not have much understanding for the needs of the audience, since in new media, portals and social networks, citizen is the communicator, who by the rapid placement of news, sent suggestions and comments on information, participates in the creation of media environment. So, citizen journalism exists in Montenegro also. Great lack of professional journalism is lack of links with this new form of journalism prepared by citizens. In terms of polarized Montenegrin media scene, where the media are highly political colored, cooperation of the media with the audience for which they exist would return the dignity to the media. Reporting according to the professional standards, as opposed to the current manipulation would also restore trust in the media, but also benefit the government and the opposition, as a constructive and benevolent corrective in work.

12

Authors: Muhidin Džanko

After the death of Muhsin Rizvic the editors of new editions of his earlier published studies and unpublished books carried out a sort of „terminological cleansing“ of the original names for Bosniak literature used by Muhsin Rizvic. This postponed the critical approach to his studies. Denominating Bosniaks as Muslims and/or Bosnian Muslims, as well as denominating Bosniak literature as Muslim and/or Bosnian-Muslim literature was the most obvious evidence how a national literary-science developed, with all its methodological, conceptual, content-related and cultural issues, but also with its achievements, considerations, ideological compromises, and even the oversights made by its deserving individuals, one of whom was certainly Muhsin Rizvic. In this context one must bear in mind the anti-colonial matrix of the official socialist historiography and long-term disinclination of the ideology towards the idea of Bosniak ethno-cultural autochthony and Bosnian integrity, which were carelessly and almost automatically discredited as legacy of Kallay's governance, which substantially determined the coordinates of Rizvić's „hermeneutical condition“.

12

Authors: Iljaz Osmanlić, Mirsada Zukorlić

The paper discusses the issue of globalization, namely the creation of a unique economic, political and cultural environment on our planet and the reflections of this process on education. The wave of changes in the world brings with it the rule of a ruthless competition of inventiveness and knowledge: the onset of the battle of the brains, i.e. by the brains. The winners of this war will be those whose education, specialization and specialties include a greater and better knowledge about the development and utilization of productive forces and whose most significant factor certainly is science. If education is necessary for the development of science, then science is not only necessary for the development of productive forces, but it is also their most important factor. Therefore each country, through the development of education, also provides for the development of science, the technology which is based on it, as the material basis of economic prosperity and political independence, i.e. of the security of the country and nation whose interests the country is realizing. All this shows that, when it comes to globalization and universalization, the present world can only win if cooperation between science and culture is realized. The devotion to this type of relationship between nations and people involves improving education on a global scale, whereby each country should introduce, in its national system of education, a component of internationally oriented education. The paper concludes that the tendencies of education for international orientation are: the affirmation of humanistic values; the understanding of basic contradictions in contemporary society: contradictions between the global and the local - reflected in the need to be a citizen of the world and simultaneously preserve national identity; contradictions between the universal and the individual - reflected in the acceptance of the globalization of the world but also in the preservation of personal self-relevance; contradictions between personal integrity and the cultural identity of one’s nation; and the contradictions between tradition and modernity - manifested in the need to adapt to the new times and new relationships in the global society, with the preservation of one’s own roots of historical development. Also, education should contribute to the realization of, not only multicultural, but an intercultural society, in which multiple cultures are in dialogue and searching for a new, more productive cultural synthesis. This type of humanistic thinking and devotion to the humanization of social development, has two components which are intertwined, the first one is the development of human rights in order to enable the protection of human freedom and dignity, and the other is the creation of a new planetary civilization which will enable the preservation and improvement of the life of humanity as a whole.

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Authors: Mate Penava, Zoran Pervan, Dražen Barbarić

The concept of knowledge has a long history inside philosophical tradition, but it was particularly emphasized during the Enlightenment. Knowledge and reason were highlighted as being the only waymarks men needed. To emphasize the concept of knowledge, Enlightenment thinkers had contrasted it with concepts of authority and tradition. According to them, these concepts include non-critical and unexamined acceptance of worldviews, which is incommensurable with the concept of man, who needs to think critically about reality and adopt only those views, which are based on critical insight and not on tradition or authority. Hans Georg Gadamer gave a harsh criticism of this view of Enlightenment thinkers, stating that knowledge and authority are not exclusive concepts as authority is gained through knowledge, i.e. through realization that someone has a superior level of knowledge, and not through blind obedience. Gadamer also emphasized that knowledge is not possible without some pre-knowledge or pre-judgments (prejudices) which serve as a foundation for any knowledge.

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Authors: Mersiha Imamović, Bego Omerčević

The Roman strategy of establishing their rule in the Province of Dalmatia was implemented systematically and following an established pattern. It was based on four separate processes: the first process is pacification, the second is colonisation, the third is urbanisation, and the fourth is Romanisation. The main role in the implementation of these processes was with the Roman citizens and soldiers-veterans. They were the creators of both political and cultural lives in the Province of Dalmatia. Roman citizens were elected as members of the ordo decurionum, ediles, duumvirs, procurators, protectors and other officers. It was via them that the Empire authorities established full control over the subjected populations in newly-conquered regions, with clearly defined political and cultural objectives. Such a strategy was particularly present in the course of the Republican and Early Empire Ages. After that, the Empire began to weaken, coupled with the decline in its influence on both political and cultural developments of life and work in the Province of Dalmatia. This development lasted until 476 A.D., i.e., until the fall of the Western Roman Empire.

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Authors: Zlatan Lukić, Samir Arnaut

Terrorist activities and other forms of violence marking the beginning of the 21st century, and every step to finding a method of action of the terrorist organization represents a significant step in creating the conditions for successfully holding the opposition to or under the control of terrorism in the world. The latest manifestation of contemporary forms of terrorism, given the current social moment a totally new dimension because of fundamental differences that are caused by the development of science and technology, as well as the diversity of socio-economic, political and historical roots of its origin. Under the security threat in contemporary political and security theory include the contemporary security risks and threats, especially terrorism and organized crime go far beyond national borders, posing a serious regional, European, and in some segments and global security threat. Modern science is making great efforts to offer a universally acceptable definition of terrorism. However, despite the fact that terrorism is a real scourge of modern civilization, politics of many powerful states hampers scientific thought and thus delaying the definition of modern terrorism. These are double standards and at the same time some states use terrorism in use, when necessary, without the involvement of its own military forces cause conflicts and instability in the region.

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Authors: Emir Džambegović

With the withdrawal of the Ottoman Empire from Bosnia and Herzegovina, history notes an endeavour to redefine the presence of Islam and Muslims in the Bosnian society as a presence of a foreign element. In relation to that, politics, which ranged from limiting the presence of Islam as an element of identity, to its suppression by assimilation, to elimination, in a physical sense as well as a self-concept, were used. That process, which was led during peace and war times, is nowadays defined as Islamophobia. When talking about the way of life under Islam, or rather the modus Vivendi and modus operandi of Islam, it’s been constant in BiH and takes place in complicated social circumstances. Therefore, in this work, we will present the challenges and offer possible solutions for the modern Bosnian society. In that sense, it is important to mention new, neo salafi movements, which intend to redefine the Islamic sanctity. In exploring the Islamic tradition of Bosniaks, especially under the conditions of the Islamophobic discourse which is present in the world, the Islamic Community in BiH plays an important role. But, in order to achieve actual impact in preserving tradition and the balanced path, it is necessary to answer the question: “What is the Islamic tradition of Bosniaks?”. In order to prevent a redefining, it is important to take a stand to Arabic folklore tradition of Islam which aims to present itself as the only authentic, and in that sense the relation towards other and different traditions. Also, it is also to take a stand to the pro-socialist interpretation of the role of religion in society, which aims to redefine religion as an irrelevant social phenomenon which leads to the crumbling of social relations, while trying to establish animosity towards religious freedom as a determining identity factor.

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Authors: Natalija Perišić

(Re)newed emphasis on policy analysis worldwide has had its implications in Serbia, especially potentiated by unfinished transition of its social policy. Theoretical perspectives on policy analysis and their adaptations differ among the countries, however, certain common elements of the policy analysis logic can be found. Also, a description of the activities of a policy analyst can be agreed upon, to serve as guidance, for the purpose of its comparing with the actual social policy analysis practice. The experience in social policy analysis in Serbia is presented within the historical context.

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Authors: Melinda Botalić, Mirza Bašić

The language mirrors the culture that constructs it and gender perspective in linguistic researches of Turkish language is a very interesting subject and represents a special challenge, primarily because Turkish language does not recognise gender category, which confirms the fact that gender is a social category firmly grounded in sex. The primary goal of the work is to shortly present the representation of woman in Turkish language on the examples from the short stories written by Erendiz Atasü i Füruzan. Given that the turkish society is conceived on the male model of power, in which the political regimes enabled and are still enabling predominance of one (male) gender over another (female) gender, the work tries to expose this dominance that could give a significant contribution to the destruction of stereotypes in gender roles. Cultural patterns about the (in)equality between genders, that we acquire through socialisation in the process of learning a language, define woman through stereotypical gender roles and patterns of behavior. By analysing the examples from the short stories of the mentioned Turkish authors, the work tries to point out the fact that there is a discrimination against woman in the society, culture, language... Also, the work represents a kind of an attempt of awakening that should result in the use of gender-sensitive language.

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Authors: Nedim Ćirić, Selma Porobić, Ramiz Nurikić

The quality of teaching, educational work of teachers is directly related to the competencies of university teachers. The interdisciplinarity of the program for training teachers in university studies, can be a good basis for creating a new quality of teaching. It includes a variety of approaches to scientific fields, in order to build competencies needed for educational work in teaching modern school. This requires innovation curriculum, as well as changing the entire didactic - methodological organization of teaching in higher education, which must overcome the traditional paradigm of teaching and integrate value Paradigm Learning, based on interactivity and active participation of students. The aim of this study was to assess the quality of teaching in pedagogical and psychological group of subjects in the study programs of the University of Tuzla, which educate students for teaching. Used analytical - descriptive and survey as a variant of the analytical and descriptive methods, and procedures of content analysis and survey. It is assumed there is a statistically significant difference in the evaluation of the quality of instruction given the clear emphasis on the objectives and demands of the course, preparedness and interesting classes, active participation of students interact during classes, the democratic principle of freedom of expressing an opinion and attitude, and to evaluate the quality of teaching varies according the demographic variables gender, academic achievement and degree program in which students study. The research results show that students are not completely dissatisfied with the quality of the education system, but certain parts of the higher education system, ie. part of which remained marginalized in the reform process - the pedagogical and didactic - methodical aspects of reform relating to education and its organizational structure, whose quality failed to meet the expectations of students, because it is not compatible with the modern achievements of pedagogy, didactics and methodology of teaching.

22

Authors: Hariz Šarić, Zlatan Delić

We live in the era of a reality constructed by media. Today, the key access to media is political and commercial and even cognitive resources and social effects of the media can be both positive and negative in general. In this paper the authors analyzed and empirically investigated the complex relationship between the TV series (soap operas) and social behavior. According to Rössneru, social behavior is manifested through two modalities: socialized and disocialized. The first one contributes to the community development, harmonious relations among its members (e.g. collaboration, cooperation, friendship, selflessly helping others, etc.). These other forms break down the community and lead to conflicts, including interpersonal conflict (e.g. destructiveness, aggression, lust, addiction, neurosis, gossip, selfishness, etc.). If watching soap operas can help us significantly reduce stereotypes and prejudices towards certain countries, then the positive effects are existent.There is considerable semantic overlap but also differences between film series and soap operas. Universal definition of soap opera does not exist, while television series include a range of movies, which are usually emitted on the television at the same time, on certain days each week. Soap opera stands for the radio and television drama series type which is characterized by the absence of classic denouement, or nominally unlimited duration, that is number of episodes. A soap opera is an American term. It is the term that was created on the radio stations in the thirties of the last century, and was sponsored by the manufacturers of detergents and cosmetics. Soap opera is a pure example of the television kitsch. Its plot is banal, predictable and memorable with characters whose past is full of scandals and sensational twists. Soap operas represent a major escapist preoccupation for most of the passive and average audience, whereas for the media researchers and leisure time explorers, it is one of the major new challenges. Anthony Giddens is a British sociologist who reminded us, with good reason, of the fact that the basic observation of multiculturalism is based on assertions about the impossibility of a strict separation of different media and cultural products, and in the same time the sudden popularity and wide audience of Turkish, Mexican and Spanish soap operas and series further contributes to the intrigues of these claims. Soap opera in the cultural, anthropological and media terms do not always have only negative effects. Despite all the negative effects of passivity and commercialization of citizenry, which come with the process of neoliberal globalization, the analysis of Turkish soap operas may contribute to the cultural project of universality of elementary human values such as: love, peace, honesty, family harmony, solidarity, understanding and diversity of human experience. At the second stage of analysis, scientific research of the Turkish soap opera can contribute to the relativization of certain stereotypes such as irreconcilable differences between Western and Eastern cultural values that are promoted and imposed by the television series and soap operas, as the dominant commercial media products over the past twenty years. This is particularly evident from the analysis of the impact of Turkish soap operas and the increase of the level of their audience in the media of former Yugoslavia, except Slovenia. The general concept of diversity becomes particularly important in the former socialist countries such as Bosnia and Herzegovina, Serbia and Croatia. For instance, T. Adorno found that the industrialization of the culture promotes art forms that encourage passivity, while avant-garde art forms encourage critical thinking and resist commercialization. Ferhat Günes, a Turkish scholar states that the content of the TV series may have a significant impact on family and relationships in it. This paper will focus on the results of the research on students' attitudes towards the effects of Turkish soap operas on the social behavior in youth. The research sample consisted of a total of 3OO students from the ten faculties at the University of Tuzla - Bosnia and Herzegovina. The research results support the hypothesis about the positive impact of Turkish television series, as was declared by the 77 percent of respondents, while 23 percent of respondents said that the effect of Turkish television series on the social behavior of young people is negative. According to the results, 82.5 percent of respondents believe that the television series encourage children and young people to become violent. Based on the results of a survey we have pledged to imagology in the context of examining both the positive and negative effects of Turkish television series in youth behavior.

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Authors: Demir Alihodžić

This paper undertakes to examine the gender politics of Yevgeny Zamyatin’s We (1924), the probable prototype of the modern dystopia, by analyzing how the author adheres to or subverts the characteristics of dystopia specifically in terms of gender representation. The novel illuminates anxieties about gender issues of the author’s time. It can be argued that Zamyatin’s concern is with equality (sexual and otherwise) at the expense of individuality and creativity within the socialist state. It is my contention that in We, Zamyatin suggests that enforced equality will not solve the gender and sexual inequalities of the day. Furthermore, Zamyatin uses socio-political satire to comment subversively on the complexities of the patriarchal social and political structures present in the society in which he wrote. This paper observes that for Zamyatin, gender and genre are flexible, and that stylistic elements can be the focus in a genre that some would characterize as polemical, topical, and political. Dystopias are thought to be imbedded in a particular political milieu, but this paper shows that there are certain qualities and themes that are common to the genre, no matter when or where the dystopia is written or set.

11

Authors: Vedad Spahić

Traditional stamped opportunities of epistolary expression in Dagmar Zlatko Topčić novel are effectively into conformity with expression standards of modern electronic communication. The largest part of novel contains e-mail correspondence of ambitious and career unrealized Bosnian writer Oskar Feraget and Dagmar, widow of Czech writer and President Havel. By this correspondence he tries to get her to intermediary services around the publication of his works in the Czech Republic. The conversation went as far as to cross the confession are disclosed with tragedy marked destinies of both correspondents. Novel affirms Topčić as rare among our contemporary authors who boasts literary credible application of some elements of the cyber poetry opposite popular hypertextual narcissisticludistic practice of so-called collaborative literature. In addition, the writer once again confirms that rigid and flexible materials, ranging from forgotten epistolary form over consumed or uncooled issue of the immediate past and the modern reality of the weird pro-trivial plot, knows how to masterful literary revive.

12

Authors: Maja Hrvanović, Baisa Bakin

The phenomenon of evaluating the work of art is often subordinated to the function of aesthetic experience and formed at the basis of personal judgment and ability to read the connotative content. Artistic intervention in the public urban space is achieved as a direct correlation and confrontation with political, social and cultural heritage.Explicit quotations of unavoidable avangard and Dadaist tendencies constructed a matrix to upgrade postmodern attitude artistic phenomena and socio-political confrontation of space, time and actions. Identification of the observer with the observed is the highest level of artificial experience and a prerequisite for acceptance, understanding, and memory usage information, artistic type. Conceptual occupation of public space is a result of the need for a direct relationship between the observers, their perception, interpretation and reaction to a work of art. Combination of mutually exclusive elements from different spheres: the sacred and profane, artificial and natural, modern and traditional, kitschy and aesthetic, is changing art scene in Bosnia and Herzegovina offering mostly authentic stories, local myths and reinterpretation of known conceptual methods.

13

Authors: Abdel Alibegović, Midhat Čaušević

The authors in the paper reflect sociological reality and substantiality on the level of meta-theoretical view of the substantiality itself and essential incline of sociology. If we put all phenomena that are encompassed by wider sociological interest, as Husserl says, between brackets, we still have question of crisis and reflection of (some) crisis imposed as a fundamental characteristic in every serious sociological approach. A question arises – whether a modern man, or a man in general, “likes“ to think, as Heidegger would say? Can the conceptual creator or the culprit of the western rationality be praised for thinking, for having learned to think? Of course, there is an immense difference between be able to think causes and being able/have to think consequences, results of your own actions. There is also an additional situation of not being able to think at all about self, the world, consequences of our actions, etc. Is the man’s faith ontological and ecological awareness, living and acting in accordance to “life sanctity“, or his destiny is a state of “dehumanization“, barbarism and false “-isms“ of conscience and awareness? Following modern sociological approaches and authors, the authors tried to reflect, overview and solve the key substantiality of the epoch we live in/out, whatever this “live“ means if we view it through prism of Bauman’s and Beck’s epoch of risk, liquidity of life, modernity and fear, through Konrad Paul’s meaningful scanning of catchword “society of knowledge“, to George Myerson’s revealing of range and delusions of ecologysm.

16

Authors: Mirela Karahasanović

Kant argues about the concept of history trough three issues: the issue of perception, the issue of morality and the issue of politics. He wants to present the human journey from the wilderness to the civilization to culture and from culture to morality. The universality of Kant indicates to the human origin is connected to the mutual destiny of the mankind could be developed. According to this, history is showing us many antagonisms of the nature and the intellect as parts from which are the human gifts for morality developed. The progress the development of the civilization is a product from the conflict as a part of nature, and the last aim of this development is the establishment of the world’s civilization. With the establishment of the world’s civilization is not only the freedom of mankind in their relationship guaranteed but also in the relationship of countries. The purpose of this work is not only to present the theological background of Kant’s concept of history, but also to put the accent on the issues about the (im)possibility of the realization of the historical aim, and these issues are engendered in Kant’s philosophy.

16

Authors: Elvis Vardo, Tamara Efendić Spahić

The research was developed with the aim of testing the concept that points to the connection between personality and professional interests of Holland’s model of occupation interests. The study was conducted on a sample of 248 first-year students of Faculty of Philosophy in Tuzla. For testing of personality traits we used adapted version Inventaar Big Five (The Big Five Inventory- John, Donahue and Kent, 1991) while the professional interests were measured with the help of the Questionnaire of professional interests and preferences (ProMente, 2004). The results indicate that the tested sample of first year students showed markedly connection between most anticipated personality traits and types of professional interests in a way that is determined in a number of previous studies on this topic.

17

Authors: Alma Tanović

The paper analyzes the elements of the historiographical metafiction in Swift’s novel The Shuttlecock (1981), that is, it analyzes those aspects of the novel dealing with the issues of inscribing subjectivity into historical context and examining the connection between the fictional and historical, focusing on the (un)reliability of narrative texts inscribed in the individual and collective history and the past, focusing on Swift’s use of specific narrative techniques and intertextuality.

20

Authors: Joseph Lough, Damir Arsenijević

In the paper, authors Lough and Arsenijević tackle the phenomenon of precarious labour and the framework that nurtured it into existence while maintaining focus on the conception of the “model precarious labourer” in Bosnia and Herzegovina for US military bases in zones of conflict. The US military’s reliance on precarious labour has been shaped by global social, economic, and cultural imperatives and the authors trace its development alongside that of neoliberal capitalism or, more precisely, its authoritarian post-Fordist modality. In the late 1960s, the traditional Fordist modes of regulation started to exhibit increasing signs of weakness and decline which, by the early 1970s, generated enough concern for their reconceptualization to be set in motion, resulting in across-the-board social, legal, cultural, and economic regulatory adjustments referred to as post-Fordism. This comprehensive shift is among the most important factors shaping the meeting between precarious labourers from Bosnia and Herzegovina and US military personnel in Afghanistan as, having weathered the widespread privatization and deregulation of industry and public assets, it was but a small step for Americans to embrace the privatization and deregulation of war. The impact of the US neoliberal post-Fordist policy on former Yugoslavia and, in particular, Bosnia and Herzegovina could not have been more destructive, even going as far as causing its eventual destruction and disintegration. When US military contractors recruited precarious labourers in Bosnia and Herzegovina, the wages promised, although entirely unacceptable by US military personnel standards, seemed rather generous to the psychologically traumatized recruits from the most economically depressed nation in the entirety of Europe. Such a labourer—frightened, traumatized, and desperate— stands as the ideal prototypical worker contemplated under the post-Fordist regime of regulation and the authors, drawing on the findings of carried-out interviews, attempt to rationalize his psychological makeup. More strict enforcement of treaties, laws, and universally recognized human rights, the authors conclude, will have little or no impact on the circumstances of precarious labour so long as the regulatory regime governing conduct in zones of conflict is indistinguishable from the authoritarian post-Fordist regime that regulates conduct elsewhere in the world, war or no war.

21

Authors: Demir Alihodžić

This paper examines the use of techniques of storytelling and self-narration on the English stage in the late 16th and early 17th centuries, with an emphasis on Thomas Kyd’s The Spanish Tragedy. The playwrights of the period were negotiating their way in a new world in which language was a medium which was coming more and more to be respected, and those who could wield it had the potential for advancement in ways never before conceivable. In the forefront of those negotiating for such a place through their art was Thomas Kyd. He may be considered the pioneer in the development of the self on the English stage in the early modern period through storytelling and self-narration as representational techniques. The paper also examines some of the profound changes in dramaturgy which took place in the period in question and which culminated in the drama of Thomas Kyd.

25

Authors: Ljubov Radišić

Quality of life is a term that is not easily defined, because it depends on various criteria. Individual goals and attitudes, beside economic, cultural, religious and educational factors, are predominantly influencing the quality of life. In that context quality of life is defined as individual’s perception about own position in life – in the subcontexts of culture and values, as well their goals, expectations, standards and interests. It is a broad concept comprised of physical and mental health of the individual, financial independence, social relations and individual’s relation towards important characteristics of their environment. Academic success of students is analyzed with regards to their final grades, conduct they demonstrated, amount of unexcused absence and disciplinary measures that were issued in the students name in the previous academic year.

29

Authors: Asim Pandžić

Nowadays, quality presents the key market and differentiating factor of every organization. Meeting the challenges of modern market demands managers who are at the head of organizations have to be more provocative, more innovative, and more flexible and in all businesses they have to be quality-oriented. Almost in every economic or social area there has been an increasing trend where a user sets demands in the quality of services and products. Even the welfare institutions are not excluded from these modern trends. Paper with the title ‘’Orientation of social welfare institutions in Bosnia and Herzegovina to quality” aims to determine the orientation of institutions of social protection (social work centers and NGO) in Bosnia and Herzegovina in the implementation and quality assurance. The empirical research was realized on the entire territory of Bosnia and Herzegovina. The study included a total of 136 respondents representatives from social protection. In the analysis of empirical research results are used known statistical methods and all analyzes were performed with the help of statistical package for data analysis (SPSS 17.0). The results showed that the institutions of social protection in Bosnia and Herzegovina are not sufficiently oriented towards quality and that in them there is no system of governance quality.