Nursing care perceived by patients and its relationship with hospitalization
Authors: Arredondo Calderón, Stephany Paola; Moreno Arias, Gabriela Pilar; Ortiz Montalvo, Yonathan Josué
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Objective:to determine the relationship between sociodemographic and hospital factors with patients' perception of nursing care. Materials and methods: the study was descriptive correlational with a cross-sectional design. The population consisted of 50 hospitalized patients, of both sexes and over 18 years of age. The main variable was the patient's perception of the care they receive from the nurse and measured through a questionnaire. It was classified into four dimensions: biological, sociocultural, emotional, and spiritual. A card was used to obtain sociodemographic and hospitalization data. For statistical inferential analysis, Pearson's correlation tests, Student's T test and ANOVA were used. Results: the mean of the patient's perception of nursing care was 44.72. In addition, a relationship between the hospital recommendation variable (p=0.001) and place of origin (p=0.001) with the patient's perception of the care of their nurse and the biological,sociocultural, emotional dimensions was evident. Similarly, there was a relationship between the type of service and the spiritual dimension (p=0.01) and, finally, admission to the hospital with the biological dimension (p=0.03).Conclusion: the patients who positively perceived nursing care are those who have entered the hospital for the first time, are hospitalized in the surgery department, recommend the hospital, and come from the provinces. Given these findings, it is encouraged that hospitals evaluate the quality of nursing care to achieve greater patient satisfaction.