IMPACT : International Journal of Research in Business Management

37-48

Authors: RACHNA SHARMA

The Report is all about “A STUDY TO FIND OUT MARKET POTENTIAL FOR NEXGES SOFTWARE IN GROUP HOUSING SOCIETY OF EAST DELHI” and also to know about the customer perceptions and attitudes towards the software. Satisfaction level of the customers was also judged. The customer expectations were analyzed thoroughly. Major factors considered in research are: which group housing societies want to become a smart society, how many group housing societies are aware about the Nexges software & how they feel if Nexges provide automation to their society. To find this, descriptive research was conducted by using the procedure survey method. From the population of group housing societies a sample of 28 societies was selected and random sampling method was used to select the sample from all group housing societies. The findings of this research hopefully will demonstrate awareness of smart society concept among the group housing societies and will also create awareness of Nexges software among the group housing societies.

59-70

Authors: MADALEINE VUGUTSA BUNYOLI &JOSPHAT KWASIRA

Studies on generational differences have garnered increasing interest among organizations, practitioners and researchers in recent years. There are many reasons for this keen interest, including the need to manage people from several different generations, to better adapt the workplace to a multigenerational workforce, to attract and retain new talent, and to identify the working conditions that will lead to positive attitudes and behaviors among younger workers. The purpose of this study therefore was to establish the role of human resource managers in the integration of multigenerational workforce. The study employed a descriptive design using quantitative approaches. The target population was all 66 employees of the department of lands in the County Government of Nakuru, Kenya. The study used questionnaires to collect primary data. The Statistical Package for Social Sciences was used to analyze the data and the results obtained were presented using tables. For purposes of analyzing the strength and relationship of the variables, a regression analysis was carried out. The R2 value of 0.6921 implies that 69.2% of the variations in integration of multigenerational workforce can be explained by the variations in independent variables. It was concluded that both mentoring programs and career development had the most influence while succession planning had the least influence on integration of multigenerational workforce.

77-88

Authors: KEFA RUTO PLIMO & PETER KIPROTICH CHERUIYOT

With the implementation of the new constitution in Kenya, a lot of functions have been devolved from the national government to the county government. These functions cut across the entire government system and have led to realignment of how human resource issues are handled. However, several human resource challenges have cropped up that impedes the successful devolution of this functions. This study aimed at assessing the determinants of effective human resource functions devolution in the County Government of West Pokot, Kenya. This study adopted a descriptive research design using quantitative approaches. The target populations for this study were the employees of county government of West Pokot who are 1,020 in number. Data was collected by use of close-ended questionnaires. The data was analyzed using the Statistical Packages for Social Scientist Version 23. Both descriptive statistics were used to describe the independent and dependent variable while regression analysis was used to test the relationships between the independent variable and the dependent variables. The result was presented using tables. The R2 value of 0.6877 implies that 68.77% of the variations in effective human resource devolution can be explained by the variations in independent variables. It was established that both reward systems and training had the most influence while human resource planning had the least influence on effective human resource devolution.

99-102

Authors: ANUSHA PUNIA

Social maturity is the ability to function in an appropriate responsible manner. As adolescence is the age for an individual to express mature behavior. Social maturity is an essential aspect for the individual as well as society. Results of present study depict that (50.0%) of females of B. Sc. 1st year were in medium range of work orientation. (63.3%) of females of B. Sc. 3rd year were in medium range of self-direction. Independent variables i.e. age, education, caste, occupation had non-significant correlation but only occupation is negatively correlated with social maturity while age, education, caste is positively correlated. Income is significant at 0.05 levels

17-36

Authors: TEKILE ABEBE & SOLOMON MARKOS

For any organization the most important challenge is to retain the talented work force. In order to retain talented work force it is very important to identify factors that affect commitment levels of employees. This study investigates the relationship between job satisfaction and organizational commitment in terms of academic staff at Arba Minch University. In addition, this study sought to determine level of job satisfaction and organizational commitment as well as difference of employees’ score on organizational commitment based on demographics. Data was collected through self administered questionnaire from a sample of 100 academic staff. These respondents were selected using both stratified and simple random sampling technique. Organizational commitment questionnaire (OCQ), job satisfaction survey(JSS) and demographic questionnaire were administered to the respondents and the data collected were analyzed statistical analysis such as descriptive, Pearson product moment correlation coefficient, and independent T-test and ANOVA. Findings of the study indicate that, employees were fund to be most satisfied the relationship that they have with their coworkers, nature of the work and communication and lest satisfied with pay they receive and promotion; and they enjoy average level of overall job satisfaction. The result of descriptive result indicates that employees score more on affective commitment, normative commitment and continuance commitment respectively. The result of correlation analysis revealed that there exist positive significant relationship between all facts of job satisfaction (promotion, supervision, fringe benefits, contingent rewards, relationship with coworkers, nature of the work and communication) except pay with organizational commitment. Moreover, strong positive and significant relationship was found between job satisfaction with affective and normative commitment, however no significant relationship was found with continuance commitment. Findings also suggested that, employees having longer tenures, married, higher educational qualification, and older aged show more commitment than the employees having smaller tenures with the organizations, single, lower qualified and younger in age respectively.

43-50

Authors: T. THILEEPAN & T. JEEVA

New venture start-up is an interactive process between individuals and their environments. We thus propose and empirically test a model of the entrepreneurial process that examines the dynamic relationships between entrepreneurs' personality characteristics and environmental conditions. Findings reveal that entrepreneurs' achievement motivation significantly and positively relates to performance regardless of the munificence level in the environment. However, risktaking propensity is only negatively associated with performance at low munificence level.

69-76

Authors: V. SRAVANI CHARI

The aim of this article is to study the literature on green marketing intervention strategies and sustainable development with a prominence on green marketing intervention strategies to environmental problems facing the world today. The study indicates that both individuals and organizations can gain from green marketing strategies and at the same time look after the environment to accomplish sustainable development. The weaknesses and the future of green marketing as a discipline and future directions for researchers are also reviewed.

9-26

Authors: ANAGHA BHOPE BOBDE & V. G. UKINKAR

Tax evasion has become a critical issue in the area of taxation these days. This accounts not only for the loss of revenue but also for the increasing number of evaders day by day. The new Direct tax code has certain provision that may curb the tax evasion tendency of the tax payers. As the government hasn’t implemented the code yet researcher in this paper has tried to study the impact of the provisions of the new tax code in curbing the tax evasion tendency of the tax payers along with providing the factors which are responsible for inciting such tax evasion tendency in them.

37-44

Authors: SWAGATIKA NANDA

The banking sector plays a vital role in economic development of a country. Banks depend collecting, converting, evaluating and implementing information in order to meet the customers need. The aim of this paper how knowledge management applications can helps the success of banking industries. This study based on secondary data. This study also focuses various knowledge management practices in banks.

51-64

Authors: ZIVANAYI FRANCIS NYANDORO & TALENT GOREMUSANDU

The study explores employees’ evaluation of the relationship between reward and organisational strategies in the Zimbabwe National Family Planning Council. Theoretical propositions and empirical research evidence have highlighted the significance of direct links between rewards and organisational performance. A sample of sixty-seven (67) participants comprising top and middle managers and, lower level employees based at Head Office in Harare were interviewed using a self-administered questionnaire. Data were analysed using descriptive analysis. The key findings showed that the majority of the participants reported lack of integration between rewards and organisational strategy. They further reported low levels of appreciation for their efforts and contributions by the organisation. The key recommendations are that the organisation should continuously review human resource management practices and consider performance-related remuneration that can be directly related to accomplishment of operational and strategic goals. In addition, top management need to engage the parent ministry and key stakeholders to support implementation of reward strategies and HRM practices that enhance organisational performance

75-82

Authors: M.CHANDRAKUMAR, S. D. SIVAKUMAR, S. SELVANAYAKI & V. SAKTHIRAMA

The purpose of this paper is to analyze the buying and consumption behavior of tea among the rural and urban respondents in Coimbatore district. Data was gathered through personal interviews conducted among three hundred respondents (150 rural and 150 urban). Conventional analysis was employed in data processing. Results revealed that tea was the favourite beverage for majority of the respondents. Majority of the rural and urban respondents explained that the tea was consumed because it was refreshing and energizing. The rural respondents bought tea more frequently which might be because of the small quantities of purchase influenced by the wage type income of the respondents and the brand name was considered much by urban respondents than rural. Tea brands were selected and bought for its taste and flavor and majority of the rural and urban respondents were accustomed to their brand for more than two years

91-100

Authors: Z. S. MULLA & POOJA KAMBLE

One of the challenges of testing web applications derives from their dynamic content and structure. As we test a website, we may discover more about its structure and behavior. This study consists of a framework for collection of testability measures during the manual testing process of a Website. The measures gathered in this way can take account of dynamic and content driven aspects of web applications, such as form structure, client-side scripting and server-side code. Their goal is to capture measurements related to on-going testing activity, indicating where additional testing can best lead to higher overall coverage. The current Web applications are in continuous evolution to provide new and more complex functionalities, which can improve the user experience by means of adapting and dynamic changes. Since testing is the most frequently used technique to evaluate the quality of software applications in industry, manual testing approaches will be necessary to evaluate the quality of future (and more complex) web applications

9-20

Authors: GLORIA S. SANTOS

Baby boomers, Generation X and Generation Y are working together in today’s organizations. The study was undertaken to determine the specific characteristics and motivation of each generation, compare the Business Administration, major in Human Resources Management Development (BSBA-HRDM) Curriculum with the CHED Policy Standards in terms of its subject contents and to identify its responsiveness to the employment needs of its graduates. To do so, quantitative, descriptive and phenomenology research designs were used. Findings from the validated questionnaires revealed that only one from the 39 respondents was from the Baby Boomer generation, two of the three managers were from Generation X, nine from the 13 supervisors were Generation Y, and 17 from the 23 office staff were also Generation Y. The lone Baby Boomer and the Generation X were seen to be highly confident, however, in terms of goal orientation and technology enthusiasm, the Generation Y got a higher computed weighted mean than the X Generation but both groups have the same level of self-esteem at a WM of 4.333. Both X and Y agreed that benefits including salary, growth opportunities and work schedule highly motivated them, however, they differ in their secondary motivating factors, work atmosphere and autonomy for Generation X and responsibility and respect for the Generation Y. In conclusion, a few Baby Boomers were still employed, Generation X were managers while Generation Y were mostly supervisors and office staff but seek more responsibilities and aspire for respect. The BSBA-HRDM curriculum prepares graduates to handle diverse workforce. It is recommended that an in-depth studies on the management aspect of the three generations be made in the future.

27-40

Authors: ZIVANAYI FRANCIS NYANDORO, GABRIEL GANYANHEWE MASANGA, GERALD MUNYORO & PRUDENCE MUCHOPA

The study explores the factors that influence the retention of health workers in rural areas in Zimbabwe. Critical shortages of health workers in developing countries have been widely researched and a plethora of strategies proffered however the situation remains unabated in the face of evolving dynamic factors. A sample of thirty-four (34) health workers based in Makonde Rural District in Mashonaland West Province were interviewed using self-administered questionnaires. Data were analysed using descriptive statistics. The key study findings showed the main factors influencing the retention of health workers in rural areas as inter alia: poor salaries and incentives, inadequate, obsolete and often unavailable work-related infrastructure, medical supplies and drugs, inadequate career prospects, poor living conditions and lack of basic recreational amenities. The key recommendations are that to attract and retain health workers in rural areas the government and key stakeholders should continuously review and improve salaries and incentives, career developmental opportunities and socio-economic needs of health workers.

51-66

Authors: IKPOR ISAAC MONDAY & AGHA NANCY

The main objective of this study is to analyze the determinants of voluntary disclosure quality among listed firms in emerging economy. Unweighted voluntary disclosure quality index was used as the dependent variable, while firm disclosure quality determinants such as size, profitability, Board Composition and Gearing constitute the independent variables. Ex-post facto research method was employed as the research design. Data was sourced from 793 corporate annual reports of firms listed in the Nigeria stock exchange between 2000 to 2014.Two models; one based on the combined sample and the other on the non-financial companies only were developed. Generalized Method of Moment (GMM) regression techniques is used to test the statistical significance of the hypotheses of the study. Using the reduced model and full model, the results indicate that firm size and Board Composition has significant and positive relationship with voluntary disclosure quality. On the other hand, profitability and gearing were found to be significant and negatively related to the voluntary disclosure quality of listed firms in Nigeria. The implication of these findings is that large firm discloses more extensive information than do small firms. Moreover, highly profitable firms in Nigeria tend to disclose less information to avoid political attention in the form of pressure for the exercise of social responsibility and greater regulations such as price control and higher corporate taxes. Moreover, high number of non-executive independent directors on the board promotes extensive disclosure than do firms with less number of non-executive independent directors and finally, firms with more debt in their capital structure tend to provide less information to gain access to the capital markets and to reassure investors of the possibility of continuous going concern by the firms.

75-82

Authors: HARIDAS P.K

In India, IT sector has developed valuable trademark equity for itself in the global markets and offers a variety of services, products and technologies. Information technology industry in India includes IT services and software industry, BPO (Business Process Outsourcing) and ITES (Information Technology Enabled Services). The aim of this study was to identify the key organizational factors contributing to the attrition of IT employees in Kerala. This study was based on both primary and secondary data. In this study, data from 381 IT employees were used. Regression analyses were used to examine the factors that affect the attrition of IT workers. The regression analysis shows that, the organizational factors such as Organizational Commitment, Work Environment and Work Place Stress are the significant factors affecting the attrition of IT industry.

11-24

Authors: SORAB SADRI & JAYASHREE SADRI

The purpose of this paper is to highlight the need to promote tourism in Kerala and in that regard a strategic examination of the issues have been attempted. The central theme of the paper is to highlight the fact that Kerala is richly endowed with natural beauty making it an ideal place where tourism can be promoted. The promotion of tourism it is argued will fetch revenue for the state both in Indian and foreign currency. This will enable the government to have a greater aggregate disposable income to moot its social programmes, improve its infrastructure, employment potential and thereby improve the quality of life of the populace. Above all it will generate employment, create an enhanced aggregate disposable income and thereby revive the falling fortunes of Kerala’s economy. Kerala has had the distinction of having the first socialist government in India under the legendary E M S Namboodripad. It boasts a high level of social consciousness and a high level of education across all social strata. The state boasts of 100% literacy and the fact that the term literacy may imply only the ability to sign one’s name and engage in socialist rhetoric seems immaterial. Unemployment levels are high and per capita output of labour is low. Moreover industrial development in the state is as poor as is the infrastructure. The roads for instance are narrow, winding and highly dangerous to travel on. The attitude of Kerala Tourism development Corporation KTDC could be more proactive and customer friendly that it is. With this contradictory background we have taken up a case for developing tourism industry in Kerala from a strategic management perspective. In this paper the case of Kozhikode (earlier Calicut) has been taken up to make our point. The choice of Kozhikode was made because of two reasons. The first author spent a full semester as Visiting professor of Business Policy at IIM (K) and made the observations first hand. The second author converted these observations into an argument for sustainable development. The major tourism requirements are accommodation transport intermediaries i.e. travel agents, attractions and amenities. A cursory inspection of the hospitality sector might suggest that a few large companies dominate the market, giving the impression of an oligopolistic structure. However the service hospitality sector is mostly fragmented in many small units where location and the spatial distribution of accommodation are important factors determining the degree of competition. The wide range and quality of accommodation, its multi product nature, seasonal variations in demand, introduce an additional dimension into the operation of the market.

35-44

Authors: MOHIT SHARMA & ADITI MATHUR

The purpose of the paper is to examine the current scenario of Indian mango exports and suggest measures to enhance the same by the adoption of Good Agricultural Practices (GAP) standards. India is the largest mango but the production to export ratio for Indian mangoes is about 0.22, which is comparatively very low Indian mango export destinations are mainly UAE (60%), UK (16%), Saudi Arabia (4%) and Kuwait (3%). Among major constraints for Indian mangoes in international market is lack of adherence to quality standards. According to the report of APEDA (2013-14), Maharashtra contributes the highest exports of mangoes with around 85.7% share of the total Indian mango export; on the contrary, the major producer of mango is Uttar Pradesh which contributes to only 2% share in export. Uttar Pradesh is the major producer of Dashehari variety which is one of the most preferred Indian mango varieties in international market. Growers association (mahamango), online traceability system (mangonet), farmers - co-operative linkages, support from state government are found to be the most favorable factors for boosting exports from Maharashtra. The private certification agency GLOBALGAP existed in India for providing GAP certification to the produce, quite recently INDGAP got established to facilitate the process. Further study proposes that by the adoption of GAP standards the competitive pricing to the farmer gets assured and huge potential exists to export mangoes from India, the need is to strive hard and adopt the internationally recognized quality standards during the production and processing.

47-62

Authors: ULO, FABIAN U & MAMAH, AUGUSTINE AIK

In Nigeria, most organization managers absolutely ignore scanning the turbulent and complex environments in which they operate. The absolute neglect to constantly scan the environments by organisation management often result in colossal consequences of not developing new ventures, non-identification of threats and weakness, new opportunities and strengths not improved upon, inadequate new job creation, decrease in profit base and dwindling productivity/performance of the organisation. Based on these problems, this paper examined the extent to which environmental scanning as a strategic management tool could address the problems of new venture creation and product innovation within Nigerian corporate organisations in order to sustain competitive advantage. Two firms in the South East, Nigeria plastic manufacturing industry were selected for investigation. Questionnaire was designed using five point Likert scales. Data collected were summarized in tables, percentages and, analyzed with Pearson’s Product Moment Correlation Coefficient at 5% level of significance using n-2 degrees of freedom. The result was subjected to t-statistic test. It was discovered that environmental scanning has significance positive relationship with new venture creation and that product innovation is as a result of environmental scanning by the firms. Based on the findings, the study recommended that plastic firms in the South East, and Nigeria should constantly scan the environments in which they operate so as to continually innovate their products and create more ventures that will firm’s sustain competitive advantage.

71-84

Authors: SAMUEL YAKEDOHO NKANOR & GABRIEL OBASI CHIDOZIE UDU

This study evaluated the effects of electronic internally generated revenue (e-IGR) on infrastructural development of Ebonyi State. The main objective of the study is to determine the degree of manual and electronic internally generated revenue’s impact on infrastructure using capital expenditure as proxy. The dwindling revenue from oil and continued need for public utilities caused the need to empirically determine this relationship. To achieve the main objective of this study, three hypotheses were formulated. Ex-post facto research design was used in this work which involved the use of existing data. Data components of manual and electronic revenue and capital expenditure (infrastructure) of Ebonyi State government between 2011 and 2014 was collected and analyzed using regression and Pearson correlation method with the help of SPSS version 17.0. Results show that the extent of relationship between each independent variable (IGR and e- IGR) were very low on the dependent variable which is Infrastructure development using capital expenditure, but cannot ignore the rate at which their degree changed, signifying an increase in associations. In general, it was discovered that there exist no significant degree of relationship of variables studied. This implies that capital expenditure on infrastructure did not largely depend on electronic internally generated revenue in Ebonyi State within the years studied, rather on monthly statutory allocations which is largely from oil revenue. The study therefore recommends that the electronic approach to internally generated revenue be reviewed as a matter of urgency because of the dwindling oil revenue to the State. The executive arm of the state should also take implementation of state revenue laws more seriously

99-108

Authors: SAMUEL Y. RUAN SHIH-CHANG WANG

The differential evolution approach has become a promising optimization technique in recent decades. It has been successfully applied to solve various problems in science and engineering fields; however, few applications have been addressed in the domain of supply chain management. In this paper, an improved DE approach is proposed for the aggregate planning problem in a supply chain. The approach comprises an improved DE variant with a winner-based constraint handling mechanism called the winner-based constrained differential evolution. To test the performance of the approach, it is verified and compared with most commonly used DE approaches. The experimental study shows that the winner-based constrained differential evolution possesses particular qualities in convergence, accuracy, and reliability for the aggregate planning problem in supply chains.