BAR - Brazilian Administration Review

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Authors: Ivan Lapuente Garrido

This is the first editorial I’ve written after taking over as editor-in-chief of BAR since May this year. I decided to wait until implementing some actions in the journal’s management.

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Authors: Eliciane Maria Silva, Ely Laureano Paiva, Mário Sacomano Neto, Kenyth Alves de Freitas

Our study investigates how collaboration from a triadic perspective affects the development of operational capabilities through a practice-adoption process. This research conducted a multiple case study in three triads in Brazil. The results imply that inter-organizational collaboration plays a positive role by moderating the relationship between information technology practices and the development of customization, responsiveness, and cooperation capabilities. Moreover, sharing information emerges as a critical factor for these three capabilities when collaboration is present. In addition, collaboration enables the development of improvement-thinking, dyadic-diffused relationships between buyer-supplier or supplier-supplier in an open triad. In this triadic structure, the first-tier supplier plays a unique role in information sharing and capabilities development. On the other hand, to ensure the development of other capabilities, such as responsiveness, the buyer and second-tier supplier must expand their connection to form at least a transitional structure.

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Authors: Fernanda Tasso Salmoria, Luiz Antônio Félix Júnior, Júlio Cesar Ferro de Guimarães, Cristine Hermann Nodari, Luciana Gondim de Almeida Guimarães

This study addresses the public value theory from the perspective of smart cities and aims to propose the validation of a framework from the citizen’s perception and the principles of public value generation from the perspective of smart cities. For its development, the principles of the OECD were related to the characteristics of smart cities for the elaboration of a questionnaire, using the five-point Likert scale, which was applied to 256 residents of the city of Natal. The collected data were analyzed using descriptive statistics and the exploratory and confirmatory factor analysis technique. The results show that even when the citizen has not contributed to the elaboration of the principles for the generation of public value, he/she recognizes the importance of the theme for the delivery of better public services. As a contribution to managers and society, it is suggested more investment in education and knowledge of citizens about the importance of their participation and use of digital services, raising the level of user maturity to the level of maturity of government actions. As an academic contribution, the scale theoretically represented and statistically validated contributes to the continuity of studies on public value, as a key element for governance in smart cities. As an opportunity for future research, the application of the tool in other cities is suggested to establish comparisons, as well as research involving the maturity of respondents, as users of digital government services and their knowledge of public value, for a better alignment between government and citizen.

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Authors: Claudio Guarcello, Eduardo Raupp

The pandemic has been a challenge for many public health systems worldwide. Several health measures and innovations have been implemented to help in reducing COVID-19 spread and toavoid healthcare system overwhelming. During the pandemic emergency, the need for social protection and social distancing scenario has provided the push for healthcare stakeholders to innovate, and telemedicine has emerged as an efficient and effective way to provide care while reducing hospital overload and COVID-19 spread. The pandemic is having a direct impact on innovation and servitization by accelerating innovation processes, creating new interactions among ecosystem actors, promoting new ways to provide value and care, as well as time to market, and social acceptance for innovative solutions. Taking the widespread adoption of telemedicine as an example of innovation processes with the scope to identify which key innovation determinants are participating in the innovation adoption process and what type of contextual conditions are relevant for its development, we propose a seven-stage model with the aim to provide an end-to-end innovation adoption process to map and identify how society, technology, and environment act during the innovation adoption, including economic, social, and political impacts along with its regulation and time to market.

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Authors: Lisete Mónico, Carla Carvalho, Samuel Nejati, Marco Arraya, Pedro Parreira

The present study has as main objective to evaluate the students’ perception of the entrepreneurial education level of higher education institutions (HEIs) and its impact on their entrepreneurial motivations to become an entrepreneur and their entrepreneurial intention. Finally, we intend to measure to what extent the effect of entrepreneurial education is direct or indirect in their entrepreneurial intention, evaluating the role of entrepreneurial motivation of students in this relationship. A sample of 966 students from different HEIs in Portugal was surveyed using the HEInnovate Self-Assessment, student entrepreneurial motivations scale (based on the Society for Associated Researchers on International Entrepreneurship — SARIE), and an adapted version of the Carland entrepreneurship index. Our results point indirect effects of the entrepreneurial universities on entrepreneurial intention by the entrepreneurial motivations of the students to become an entrepreneur. This study showed the importance of analyzing, fostering, and investing in entrepreneurial education in the HEIs to achieve a more entrepreneurial level, due to the interesting positive direct and indirect impact on the entrepreneurial motivations and entrepreneurial intention of the students.

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Authors: Hilka Pelizza Vier Machado, Carla Fabiana Cazella, Andrezza Aparecida Saraiva Piekas, Carlos Eduardo Carvalho

Entrepreneurship and strategy have common interests of research and they are close fields of studies; however, it is important to know the boundaries of each research field to preserve the identity of each discipline, as well as to advance in the comprehension of the strategic entrepreneurship domain. This research aims to identify common and distinct themes between entrepreneurship and strategy to understand the boundaries of each discipline, the interfaces between them, as well as contribute to the discussion of the strategic entrepreneurship concept. A scoping literature review was carried out about bibliometric studies on entrepreneurship, strategy, and entrepreneurship and strategy together. From 62 bibliometric studies in entrepreneurship, 18 in strategy, and 22 in entrepreneurship and strategy, a thematic analysis was performed. Entrepreneurship bibliometric resulted in 25 themes, strategy in 9 themes, and 12 in entrepreneurship and strategy together. This research presents a theoretical contribution to the field of research in entrepreneurship, strategy, and strategic entrepreneurship. Comparing the bibliometric studies in each field evidenced what are the themes focused on each discipline. To the concept of strategic entrepreneurship, results of this research contribute to advance in the comprehension of what can be entrepreneurship and what can be strategy in the concept, as the gap of studies. Furthermore, this study provides inputs about contexts of study to strategic entrepreneurship, such as familiar, social, and sustainable ventures.

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Authors: Elda Barron, Linda Elizabeth Ruiz

Entrepreneurship education is an approach that universities employ to attempt to produce more ventures. Currently, entrepreneurship education programs do not capture the perceived progress of their students because they lack such a method. In this study, we develop an instrument that measures students’ perceptions. We perform exploratory and confirmatory factor analyses based on the responses of 304 college students to identify the main factors that students consider in an entrepreneurship education program. The results show a measurement scale constituted by the following dimensions: learning, resources, instructor role, and a new dimension called the meaning of life. This new construct reflects the importance of factors beyond education or university resources and highlights individual perceptions. This study contributes to our understanding of the value that entrepreneurship education programs offer to their participants and provides insights into future adjustments to these programs.

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Authors: Leonardo Marques, Alice Erthal, Catia Silva da Costa Moreira Schott, Dafne Morais

Research on supply network transparency is incipient and focused on how focal firms can improve monitoring of supplier misbehavior. This narrow focus has restricted advancements in the topic. Our research, firstly, shifts the focus from supplier to focal firm misbehavior, and secondly, focuses on Brazil as an exemplar of an emerging economy. We explore how institutional voids influence supply network transparency. We focus on how voids in regulation, labor market, and contracting systems provide fruitful land for buyer misconduct and undermine supply network transparency. We review legislation in five developed countries to contrast with legislation in Brazil and we synthesize six years of Brazilian law suits regarding outsourcing issues in the apparel sector. This study exposes that voids can ease pressures allowing firms to navigate ‘below the radar’ and sustain poor working conditions along the supply network. Within this context, society has limited information availability and accessibility — what we label inhospitable accessibility (due to the regulatory void), as well as limited proportionality between real risks in the supply network and traceability of those risks back to the buying firm — what we label blurred liability (due to voids in labor market and contracting systems), thus preventing supply network transparency.

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Authors: Marco F. Simões-Coelho, Ariane Roder Figueira

This article proposes a framework of corporate motivations for sustainability based on the study of sustainability engagement most prevalent in the different UN-defined macro-regions. Four main motivations were uncovered in the literature: Legitimacy — the perception that the actions are appropriate within a system of norms and beliefs; Market Success — increase in turnover, brand equity, or innovation due to sustainable practices; Process Improvement — sustainability-oriented optimization of processes; and Social Insurance — preemptive insurance against reputation or goodwill losses. Field articles were selected via a bibliometric review to develop the propositions. They indicate which motivations are of more academic concern in general and in Asia, Africa, Europe, Latin America and the Caribbean, Northern America, and Oceania. Legitimacy appears as the most prevalent motivation, followed by Market Success. More developed regions tend to have more studies on Market Success, while Social Insurance seems linked to less developed markets, where corporations must provide access to needs beyond their business.

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Authors: Rodrigo Oliveira-Ribeiro, Adriana Fumi Chim-Miki, Petruska de Araújo Machado

Social management is a broad multidisciplinary field; thus, it requires consensus among scholars. This paper responds to two questions: What elements and categories are prioritized in social management studies by Brazilian scholars? Is there novelty in the elements of SM at the Brazilian approach or it is a superposition with other international perspectives? The methods were lexical analysis, descending hierarchical classification techniques, correspondence analysis, and similarity analysis. The hierarchical clustering of elements extracted from the literature from 1990 to 2019 reveals that the field of social management has six dimensions and originated from previous studies about social participation, governance, and others. Despite the criticism on the concept, there is consensus among Brazilian authors; however, few new ideas emerge, showing a slow grown in the field, besides a low internationalization level. The advance of the praxis is minimizing the level of abstraction; Brazilian scholars defend the triad society, state, and market, but their studies focused more on state and society. On the contrary, international studies recognized the role of firms in social management. The differentiation of the Brazilian perspective of social management is a cognitive citizenship, educational and pedagogical process

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Authors: Paula Porto, Angela da Rocha

This paper aims at investigating the resource-seeking internationalization process of an international nongovernmental organization (INGO) from the process point of view. INGOs have received scant attention in the international business literature, despitetheir relevance in almost every aspect of aid and development and as actors of global governance. The research question addresses the issue of whether or not INGOs can follow a path similar to business firms in their internationalization process. The study departs from two different theoretical perspectives —the Uppsala model and the born global perspective —to study the case of the NGO Médecins Sans Frontières(Doctors Without Borders),an international, private, nonprofit, member-based organization. We identify three stages in the resource-seeking internationalization process of the NGO, which present similarities with that of business organizations. The study contributes to the IB literature by revealing key aspects of the internationalization trajectory of an NGO to raise funds and recruit volunteers in advanced and emerging economies with the purpose of employing these resources to support its emergency assistance activities in less developed countries, and to the literature on INGOs in exploring the issue of resource-seeking internationalization.

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Authors: Flávia Cavazotte, Daniel Martins Abelha, Lucas Martins Turano

We analyze how followers respond to principled and unprincipled leaders as they express positive and negative emotions, based on the moral tenets of authentic leadership theory. Grounded on the theoretical principles of emotion contagion and cognitive interpretation, we propose that negative affective displays taint followers’ perceptions of authentic leaders and that positive affective displays brighten followers’ perceptions of inauthentic leaders. We tested these hypotheses in two laboratory experiments. Results indicate that while negative affective displays significantly disfavored perceptions about an authentic leader, positive affective displays did not favor attitudes about the leader. In contrast, positive affective displays not only favored attitudes toward an inauthentic leader but also positively influenced judgments regarding the leader’s ethicality. Passive negative displays led to more favorable attitudes toward an inauthentic leader than active negative displays. Our findings unveil followers’ susceptibility to distant leader’s emotion displays, highlighting the nexus among leadership, emotions, and ethics, as well as their relevance in the organizational and political arenas.

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Authors: Valter Afonso Vieira, Danny Pimentel Claro

Sales management is an integral part of virtually all market exchanges. Marketing team, sales opportunities, salesperson skills, firm sales resources, digital platforms, and sales compensation plan create a marketing-salesperson-firm dynamic underlying the sales prospecting framework. Firm’s managers continuously strive to deal with these manifold elements of such dynamic context. This article offers an overview of the sales prospecting effort and sheds light on how firms generate superior performance by managing three interconnected elements. The marketing team (e.g., generating leads), salesperson competence (e.g., individual and team competence), and the firm being ready to deploy sales structure (e.g., sales platform) result in superior performance. By thinking outside the box, the authors propose the Salespeople Prospecting Framework with multiple associations based on previous marketing, sales, and retail research. The authors discuss implications for managing the sales funnel and offer suggestions for further research investigation.

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Authors: Marco Antonio Catussi Paschoalotto, João Luiz Passador, Cláudia Souza Passador, Pedro Henrique de Oliveira

Access to public education for many specialists is the most potent policy toward achieving an equitable and fair society. To accomplish this challenging goal, there must exist an efficient and effective public system. Therefore, to support and expand the issue, we have developed a study that focuses on the impacts that socioeconomic conditions have on efficiency and efficacy at the basic education level in municipalities from the state of São Paulo, Brazil. In order to achieve our main goal, we performed a descriptive statistical analysis, a correlation analysis, and three multiple linear regressions. First, the descriptive study exhibited public education inequality between the municipalities. Following this, the correlation analysis pointed out a positive and significant correlation amongst socioeconomic conditions as well as a more efficient and effective model. Finally, three multiple linear regressions demonstrate a positive and significant impact concerning the economic status between the social condition and the efficiency, efficacy, and effectiveness in public schools run by municipal authorities. Therefore, this paper generates an advance toward local government performance studies, through the analysis of possible impacts concerning socioeconomic conditions in the 3Es at the basic education level.

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Authors: Fernando Antônio Ribeiro Serra, Manuel Portugal Ferreira, Isabel Cristina Scafuto

We examined how scholars decide what they study, scrutinizing researchers’ problem choice. We qualitatively analyzed a survey conducted by e-mail with 40 top management scholars on organizational decline in top-ranked journals. This topic appears to be neglected despite the real life evidence that the performance of firms is declining at an increasingly rapid pace. We conducted a content analysis of motivation to undertake, remain with, or abandon research. We found explanations for what researchers’ study specifically related to concerns over tenure and promotion, difficulty in conducting research, and the general unattractiveness of ‘negative’ themes that lead scholars to avoid a research topic. We contribute to studies on problem choice in management research by explaining why relevant economic and societal research agendas are under-researched. Our findings indicate that motivation not to undertake is related to extrinsic factors. Motivations to remain are usually intrinsic. However, motivations to abandon may be intrinsic, in order to move on to another research project, or extrinsic, depending on the situation. It also serves as a warning that scholars may be paying excessive attention to mainstream theoretical approaches and topics, inhibiting the emergence of new ideas and detracting attention from phenomena that are important for teaching.