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Psychological Factors, Influencing the Dynamics of Conflicts Settlement
Authors: Dinara N. Pchelintseva
Number of views: 376
The article highlights the researches by Russian and foreign scientists, considering the topical issues of studying the psychological factors, influencing the people’s perception of each other, analyzes the behavior in conflict situations and reactions on stress, accompanying communications. Appropriate understanding of these factors appears to be essential in terms of realization of disputes settlement techniques, particularly, mediation. According to literary resources, the most essential of these factors are the following: functional state, its change influences the interpersonal interaction; individual style of activity, determined by sex-role orientation and social directions, formed within the cultural and sub-cultural levels; cognitive styles, their selection and the intensity of certain style can considerably influence interpersonal interaction; the choice of coping-strategies of controlling behavior.