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Organizational Citizenship Behaviour: Millennial’s Perspective
Authors: Snigdha Mishra, Anushree Yavagal & Payal Bagwe
Number of views: 497
In today’s dynamic workplace where creativity and flexibility are critical, tasks are increasingly done in teams
and employee’s expectations are varied it is very difficult to engage them in “good Citizenship” behaviors such as helping
others in their team, volunteering for extra work, avoiding unnecessary conflicts and helping the organization to achieve
the goal. All said and done individual’s behavior is unique. To understand the appropriate behavior and encouraging it ,
of course, is a major task of the managers in the organization. This is not only limited to the organization but also
applicable everywhere where we have people involved in the process. The current study revolves around how an individual
who belongs to Gen Y has a sense of commitment towards the organization. It also talks about what is Gen Y perspective
regarding Organizational Citizenship Behaviour. Researchers have undertaken the research wherein they asked questions
to the Gen Y students who would be working in the organizations in next 5 years. Through this research, they are trying to
understand how can we engage the students in the institute so-called future employees of the organization so that they can
go an extra mile to help others.