International Journal for Quality Research

5

Authors: Savka Blagojevic

Academic writing for international readership is almost always done in English, which in turn, may bring about certain di fficulties to non- English academics who are not accu stomed to English academic writing norms. Therefore, some li nguistic researches, conducted in order to find out the differences between the English academic style and those of non-English ones, are aimed at making non-English academics aware of cross-cultural differences in writing styles and help them modify their own writing style to the requirements of the English acade mic norms. Thus, in order to help Serbian academics publish international ly, we have initiated a small-scale research by comparing academic re search articles written by English and Serbian academics: thirty from hum anities (sociology, psychology and philosophy) and thirty from hard sc iences (chemistry, geology and environmental pollution). The research presented in the paper focuses the two most important discourse areas in academic articles written by English and Serbian writers: 1. Disc ourse organization, and 2.Th e choice of rhetoric strategies. The obtained results have pr oven that the two groups of writers display different preferences in their writing styles (which will be presented numerically) and on the basis of this fact certain suggestions have been offered, concerning the form that Se rbian academic articles should have in order to be published for the in ternational discourse community.

7

Authors: Bahram Sadeghpour Gildeh, Samaneh Asghari

A measurement control system en sures that measuring equipment and measurement processes are fit for their intended use and its importance in achieving product quality objectives. In most real life applications, the observations are fuzzy. In some case s specification limits (SLs) are not precise numbers and they are expressed in fuzzy terms, s o that the classical capability indices could not be applied. In this paper we obtain 100(1 - α)% fuzzy confidence interval for C pm fuzzy process capability index, where instead of precise quality we have two membership functions for specification limits.

7

Authors: Katarina Pavlovic, Vojislav Bozanic

LEAN thinking and Six Sigma have been utilized by manufacturing industries to decrease cost and impr ove quality and productivity by reducing variation and production defects. Because of the dramatic successes in manufacturing, there is rising in terest among companies in the pharmaceutical industry, which choose to implement LEAN in order to accomplish such goals as decreased wait time to release product to the market, reduce production waste, impr ove communication with end users and raize quality level both in the produc tion and in testing laboratories. In this article, basics of LEAN and Six Sigma are presented and suggestion was given for application of their concepts in pharmaceutical industry together with harmonization with legal regulati on represented by requirements Good Manufacturing Practice (cGMP), in orde r to work "smarter", more cost- effectively and avoid wasting time and other resources.

11

Authors: Tatiana Karkoszka

Realization of quality, environm ental and occupational health and safety policy using the proposed m odel of processes' integrated risk estimation leads to the improvement of the analyzed productive processes by the preventive and corre ctive actions, and in consequence - to their optimization from the point of view of products' quality and in the aspect of quality of environmental influence and occupational health and safety.

14

Authors: Nandini Das, Avishek Ghosh, Prasun Das

Association rule mining finds in teresting relationships among large set of data items. While finding the impor tant (or, frequent) relations from the set of consumer survey data, a modified algorithm based on frequent pattern growth is developed in this work. The sensitivity of support and confidence used for rule mining on the data is tested. The interaction between the order of the attributes and the confid ence used is observed in terms of the number of rules mined. Th e impact of the product features on the level of consumer perception is thoroughly studied.