JOURNAL OF ACADEMIC RESEARCHES AND STUDIES

1-15

Authors: Sandy DALL'ERBA, Chris BITTER

While tools modelling spatial autocorrelation have been unanimously adopted in the housing prices literature, there is still no consensus on the appropriate methodology to identify submarkets, i.e. on how to count for spatial heterogeneity. In this paper we propose an innovative methodology that endogenously detects submarkets while counting for spatial autocorrelation across housing prices. The advantage of an endogenous detection is to avoid arbitrariness in the sense that submarkets are defined by the variables of our model only. We apply our methodology to Tucson’s housing market for which our results provide a strong evidence of spatial heterogeneity.

35-64

Authors: Samer Al ALİ, Suleiman ALİ, Layal Al HAJJİ

Purpose: The purpose of this research is to examine the impact of the relationship marketing strategies, namely: competence; communication; conflict handling and relationship duration on customer satisfaction. Research methodology: Public Bank customers in Aleppo, Syria were surveyed using a questionnaire. A total of 447 customers provided the data for the study. Multiple regression analysis was used to measure the relationships. Findings: The results showed that relationship marketing strategies, namely: communication; competence; conflict handling and relationship duration are associated with customer satisfaction. Research limitations: The study focuses on only the banking industry especially public banks in Syria. This limitation creates an opportunity for future research to make a comparative study between public and private banks and to apply this study in other service sectors. Practical implication: This study viewed how organizations can benefit from relationship marketing (RM) strategies to get close enough to the customers in order to correctly sense their needs and then create and deliver superior value and how to keep customer satisfaction. Originality/value: The contribution of this research is to recognize the actual influences of the strategies of relationship marketing on customer satisfaction from empirical evidence in Syria.

65-77

Authors: Halil DEMİRER, Hasan MEMİŞ

The association among undergraduate students’ universal human values (achievement, benevolence, conformity, hedonism, power, self-direction, security, stimulation, tradition, universalism) and their entrepreneurial traits were examined in this study. For this purpose, 788 undergraduate students were taken as sample from various programmes from a state university in Turkey.

98-116

Authors: Ahmet ÜNLÜ

Bir ülkeye, ekonomiye veya sektöre ait sabit sermaye stoku değişkeniyle ilgili verilerin elde ediliyor olması günümüzün birçok çalışması için önem taşımaktadır. Bu nedenle gelişmiş ülkelerin çoğunda bu değişkenle ilgili veriler farklı istatistik kurumları tarafından devlet eliyle yayınlanmakta ve araştırmacıların kullanımına sunulmaktadır. Bu ülkelerde sermaye stoku verilerinin daha sağlıklı hesaplanabilmesi için bu konu üzerine detaylandırılmış bir literatür alanı oluşmuştur. Ancak birçok ülkede ise kurumlar tarafından yayınlanan herhangi bir sermaye stoku verisi bulunmamaktadır. Bu ülkelerde araştırmacıların ihtiyacı karşılamak üzere gelişmiş ülkelerdeki sermaye stoku hesaplanmasıyla ilgili literatüre bağlı kalarak bu değişkene ait verileri oluşturmaya çalıştığı görülmektedir. Benzer şekilde Türkiye için daha önce 2003 yılına kadar hesaplanmış olan sermaye stoku verilerini daha güncel hale getirmek ve bu verilerin kullanılabileceği çalışmalara veri sağlamak amacıyla sermaye stoku üzerine bu çalışma yapılmıştır.