Polish Journal of Management Studies

7

Authors: Pawel Pietrasienski

Small and medium enterprises are starting their international expansion more and more often, however they have still many problems to solve in their functioning abroad. The paper presents governmental programs encouraging and supporting enterprises in their internationalisation processes. The author shows recommended system solutions regarding to determined enterprises groups. Finally the effect of introduced supporting solutions of small and medium enterprises internationalisation have been discussed

8

Authors: Romuald Szopa, Bogdan Marczyk

In production activity, starting manufacturing of a new product involves taking a particular risk. Therefore, the need arises for investigating the rational basis for starting such projects. This process should begin from the verification of the opportunities of reaching the expected effects of the new production. One of the methods of solving the complex problems is mathematical programming, whose utility was demonstrated with an example of a manufacturing enterprise.

8

Authors: Beata Slusarczyk, Aneta Herbus

The paper discusses the changes in unemployment rate in Silesian Voivodeship with particular focus on the city of Czestochowa in 2007-2010. The particular focus is on the structure of unemployment according to the education level and the effect of education on job opportunities in the labour market. The paper also presents the methods of preventing unemployment, with particular focus on the group of young people.

9

Authors: Jacek Szoltysek, Sebastian Twarog

This article presents a modern supply chain management objectives and sets of social conditions for enterprises operating in the area of logistics. In the first part of the article, the issue is discussed Applying logistics supply chain management, in reality, followed by consideration as to whether the current conditions that determine the performance of the supply chain is characterized by stability. Presented is also affected by these conditions to the supply chain. Finally, the article presents a new direction social logistics as traditional logistics development

9

Authors: Robert Stefko, Peter Dorcak, Frantisek Pollak

The article deals with current knowledge of social media with the focus on social networks. Social media offer great opportunities for businesses. However, in order to use these new business channels in the most effective way, businesses need relevant information. The main purpose of this article is to evaluate the state of utilization of social networks by businesses as well as home and foreign customers. The aim is also to point out on the importance of networking as a tool for acquiring an important competitive advantage in times of constant changes.

11

Authors: Virgil Popa, Leonardo Badea, Mada lina Barna

Risk management is the process of identification, measurement, and risk assessment, followed by development of risk management strategies (internal/ organizational management). Emergency situation - exceptional event, nonmilitary nature, that by scale and intensity threatens the lives and health of the population, environment, important materials and cultural values and to restore normality are necessary measures and urgent action, the allocation of additional resources and unified management of forces and means involved. Emergency situation management means identifying, recording and evaluating the types of risk and the underlying factors, stakeholder notification, warning people, limitation, removal or counteracting risk factors and negative effects and impact of these exceptional eventsIn the emergency response and restoration (Short-term recuperation period) the information about the hazard damages, and the restoration strategy becomes highly uncertain (ICP problems). Project management is the application of knowledge, skills, instruments and techniques on their project activities to meet requirements. The project fits into the concept of local management of emergency situations, seeking lines of organization and functioning of the National System of Management of Emergencies, namely: prevention and emergency management, insurance and coordinate human, material, financial and otherwise needed to restore a state of normality. Project aims to rationally exploit the full potential of the relief, economic and social characteristics given by the area of interest to efficiently and effectively managing risk.

14

Authors: Larisa Dragolea, Denisa Cotirlea

The present paper work contains aspects about the emotional intelligence, which has become a popular topic in the business press in recent years. The primary aim of the work paper is to help readers get a view of current conceptualizations of emotional intelligence, while providing an opportunity to see the interferences ans similarities between it, management and leadership. This work paper also contains some aspects regarding a study which reflects emotional intelligence in Romania, whose results were interpreted and analyzed. We all know that leadership abilities vary according to rater perspective and level of emotional intelligence. In general, co-workers seem to appreciate managers' abilities to control their impulses and anger, to withstand adverse events and stressful situations, to be happy with life, and to be a cooperative member of the group. These leaders are more likely to be seen as participative, self-aware, composed, and balanced. This subject was chosen subject because -in authors' opinion- the ability to demonstrate yourself as a cooperative, contributing, and constructive member of one group is critical for long-term career success.

15

Authors: Hasan Hanic, Ivana Domazet

The paper points out the key market changes in the first decades of the twenty-first century and their implications on business philosophy, concepts, principles and techniques of relationship marketing from the point of making strategic marketing decisions within financial organizations. In this context points are made to the important role of information and communication technologies (ICT) in accomplishing executive and creative marketing activities, highlighting the analysis of the process of customer relationship management (CRM) in financial organizations and providing rational insight in CRM potential for improving business results, in order to identify useful tools in this complex area, and offer appropriate solutions, which confirms the benefits of its application in financial services

18

Authors: Anatoliy G. Goncharuk

This paper is devoted to the development and methodological ground of a conception of making the mechanism of enterprise performance management. It describes a model of implementation of performance benchmarking on the enterprise includes the sequence of operations, which enables to connect together several key management functions, and clearly divide the performance management process into several steps. It provides both direct and feedback to ensure continuity of performance management process. Author proposes an organizational mechanism to reduce the time and resources to implement the process of enterprise performance management that consists in an organization of the branch and regional benchmarking agencies (BBA and RBA). The BBA and RBA systems are functionally complement each other, and contribute to the accelerated development of various industries and regions: RBA increases the level of innovation development of efficient enterprises; BBA raises to this level remaining, less-efficient enterprises of the industry.

24

Authors: Rameshwar Dubey, Anindya Chakrabarty

In extremely turbulent situation when world faces major economic crisis then particularly Indian manufacturing sector had major set back. In such situation some of Indian cement sector has demonstrated healthy performance through innovative supply chain practices. In this study author conducted an empirical study to understand how innovative practices in supply chain in combination with TQM (Total Quality Management) can help firm to reduce cost and improve customer satisfaction which in turn reflect high profitability and better market share. Out of five proposed model four model is accepted and fifth model is not supported by regression analysis. The findings clearly reveal that Indian cement Industry is quite in nascent stage to adopt Innovative supply chain practices.