Business Excellence and Management

5-29

Authors: Irina MISOC

Since the development of the knowledge-based society, in the modern organizations, the managers are dealing with a new problem: the occupational stress. More than ever, more and more employees are affected by this type of stress, which affects their performances. The main objective of this article is to come up with new methods of copying with stress in service-based organizations, in order to improve employees' activities. For this objective to be achieved, first of all the concept of job stress will be defined. Secondly, the factors that produce stress and its effects will be analyzed. Next, the tools and methods used for measuring stress will be also analyzed. In a servicebased organization, the employees' general level of stress will be estimated. All of the employees work on a tourism project. Last but not least, new measures for reducing stress will be promoted in the analyzed organization. It is desirable that the measures taken to be promoted in other organizations in order to improve the employees' performances

37-51

Authors: Sanjay RODE

Incidence of adult malnutrition is widely viewed in Mumbai Metropolitan Region. Women are more malnourished as compare to the male. The lower literacy rate among adults is the main problem of higher incidence of malnutrition. As the educational attainment of women increases in years, the incidence of malnutrition declines in suburb. The physical household asset holding among malnourished adults is low. The modern contraceptive use is low among malnourished adults due to lack of knowledge and availability of contraceptive method. Health care access for pre and post natal care among malnourished female is very low. The logistic regression results for female shows that the malnourishment is positively correlated to sex, drinking water trips by women and children, purify water, female sterilization and immediate breastfeeding. It is negatively co-related to age, education, per capita income, source of water, number of trips, pills and IUD. The logistic regression for men shows negative correlation with sex, age, education, television, and withdrawal method of contraceptive. It is positively correlated to knowledge of nutrition. Therefore state government must frame policies to improve health of people in slums of metropolitan region. There is need to provide infrastructural facilities such as water supply, sanitation, sewage, electricity and roads in slums. Health care staff must provide pre and post natal care and modern contraceptive methods in slums. The government must provide income generating activities in slums. It will help to improve income and asset holding among poor people. Government must invest more in skill up gradation programs to improve the quality of human resource in region. Such policies will certainly help to reduce to incidence of adult malnutrition in Mumbai Metropolitan Region.

58-69

Authors: Daniela Cornelia NICULESCU

A growing number of empirical analysis identifies the need for talent retention, policies related to employee welfare, employee participation and employee satisfaction. Leaders are called to ensure the employee’s full contribution in accomplishing organizational goals and objectives, attaining occupational integration, as well as embodying career development programmers, all these improving the quality of life and the performance of the organization. We propose a research within the Romanian banking system, that studies the liaison between learning and knowledge-based society, on one hand, and a value based leadership, on the other hand. When establishing a synergy between values and life, several obstacles are removed, that stand in the way of talented people to perform at their very best. Therefore, successful employee engagement is achieved, leading to higher efficiency, and a more motivated and energized workforce. If today’s leaders set their own goals according to their highest values, then enormous rewards would surely follow, not only on personal level, but at an organizational level as well. In this framework, change becomes critical: discarding old values, learning new values and reinforcing new actions. Our study shows that success and happiness is not all about fame and wealth, instead personal conduct is the foundation of satisfaction, helping the employees who work in the Romanian banking system achieving that particular feeling of self-satisfaction when man has managed to reach the set of values that he has been pursuing