European Journal of Management Issues

55-63

Authors: Boiarynova, К.

Purpose – to develop the methodological provisions of the functional-parametric approach to diagnostics for operating the development through the centers of responsibility of an innovation-oriented industrial enterprise in the process of functioning. Design / Method / Approach. The functional-parametric approach, methods of systematization, concretization, abstract-logical, causality and causal-consequence. are used in the research. The monographs and scientific publications, Internet resources are the information basis of the research. Findings. The author substantiate the expediency of functional-parametric approach application to diagnostics for operating the development of innovation-oriented enterprise. The interpretation of concepts of operating the development and development mode are proposed. The structure of the tasks and consequences of operating the development by the functional centers of responsibility are formed. There are proposed the methodological provisions of the functional-parametric approach to diagnostics for operating the development in the process of functioning of the innovation-oriented enterprise through the centers of responsibility, which are based on the application of indicators of the implementation level of economic functions and obtaining economic returns on the dynamics of the results of the enterprise functioning, anticipate a functional dependence between the diagnosed parameters and include the diagnostic procedures complex. Theoretical implications. The interpretation of the concepts of research is revealed, the methodological provisions of the diagnostics in the operation of the development in the process of functioning of the innovation-oriented enterprise are proposed. Practical implications. The practical result of the application of proposed approach is combination of managerial and economic diagnostics, which allows operating the development of the enterprise through the centers of responsibility Originality / Value. The originality of the research is to develop and substantiate the methodological provisions of the functional-parametric approach to diagnostics for operating the development through the centers of responsibility (provision, reproduction, expansive and innovative reproduction), corresponding to the functioning of the innovation-oriented enterprise in the development mode. Future research. The direction for further research is the formation of the mechanism of operating the development of innovation-oriented enterprises in the functioning process. Paper type: сonceptual.

72-79

Authors: Dzhusov, O., & Apalkov, S.

Purpose – to analyze the current trends in the international market for financial investment and wealth management services and characterize the impact of digital technologies on the development of the investment market. Results. The economic essence of the concept of "private capital management" and the consequences of the impact of digital innovations on it were explored. The problem of the outlined tendency to decrease the growth rates of assets under the management of financial institutions has been considered. The specificity of the Ukrainian market of wealth management services was determined. Based on the analysis, the directions for further development of the international market for financial investment and private capital management services in the medium term have been identified. Theoretical implication. The issues studied in the work should contribute to speeding up the solution of problems of the impact of digital technologies on the international market for financial investment and private capital management services and integrating digital technologies into investment markets. Originality / value of the research. A distinctive feature of this work is the abundance of factual material about the results of the activity of the world's largest financial institutions - leaders in the field of services for managing financial investments and private capital. Prospects for further research. This work opens the possibility of further researches into the impact of digital technologies on the international market for financial investment and private capital management services and compares research results with actual data on the work of financial institutions. Paper type – empirical.

85-91

Authors: Keller, A., & Moormann, J.

Purpose. Conducting projects to improve a company’s business processes is of utmost importance in all industries and countries. Many companies have installed specific organizational units to develop guidelines for process design, to document and maintain of these processes, and to further increase the processes’ efficiency. Although these enterprises continually work on improving their processes, they often struggle to answer the question on the current status of the maturity of their processes. Therefore, the purpose of this work is to characterize the methodology, applicability, pitfalls and benefits of analyzing the maturity of processes. Design/Method/Approach. This work is based on mixed-methods research recently conducted in a medium-sized German bank. Findings. The paper defined the benefits of measuring the level of maturity of the company’s processes clearly. This work identified the substantial theoretical drawbacks, such as, for example, the lack of considering of process innovation in the extant models of process maturity. Limitations. Naturally, a research limitation is the analysis of a specific company in the financial services sector. Theoretical implications. From a theoretical point of view it is critical to choose the appropriate model out of a variety of available process maturity models. In fact, the selection of the model influences the data, the subsequent interpretation of these data, and the conclusions to be drawn for the company. Originality/Value. The paper is novel as it presents–based on empirical data–the measurement of process maturity including the derivation of implications from both an academic and a practical perspective. In addition, the impact of process maturity on perceived process performance could be shown. Paper type – empirical.

103-108

Authors: Lygina, O., Makasheva, Z., & Akhmetova, G.

Purpose is to determine the type of relationship between the credit operations of a commercial bank, using the example of JSC "Kaspi bank", and loans in the economy of Kazakhstan, as well as to determine the profitability of the bank under study through forecasting. Design / Method / Approach. In the research used a correlation analysis of data on loans provided by Kaspi bank JSC and data of the National Bank of Kazakhstan. Findings. Analytical data on the activity of the bank under study in the banking system of Kazakhstan; the relationship between the loans of the investigated bank and loans in the economy of Kazakhstan was established; Several methods for forecasting the profitability of a commercial bank have been proposed. Practical implications. The proposed approach allows commercial banks in the market conditions to forecast their profitability in the short and medium term, taking into account the pessimistic and optimistic scenarios of development of activity. Originality/Value. The article explored the nature of the relationship between the credit activity of a large private bank and loans in the economy of Kazakhstan through correlation. It is proposed to investigate the relationship of financial institutions in the economy and the results of their activities through mathematical modeling, in particular correlation analysis, without using the traditional method (for example, calculation of specific gravity). Paper type – empirical.