928-35
Nonverbal communication between nurses and the elderly based on the proxemics
Authors: Fabiana Ferraz Queiroga Freitas, Kátia Nêyla de Freitas Macêdo Costa, Cristiana Brasil de Almeida Rebouças, Maria das Graças Melo Fernandes, Joab de Oliveira Lima
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The aim is to analyze the nonverbal communication between nurses and the elderly in the nursing consultation based on the theory by Hall. The research concerns a escriptive exploratory study and it has a quantitative approach. It took place through filmings of the nursing consultations which happened in Health Basic Units in João Pessoa, Paraíba, Brazil, observed every minute,a total of 1.575 nonverbal interactions. The analysis has showed the predominance of the female nurses (90.63%) and the elderly (65.63) and a regular classification for most of the factors as a prevalence of a sitting set (80.09), opposite chairs (64.46%), personal distance (91.40%), calm facial expression (59.78%), touch was used for a technical procedure (53.33%), visual interaction for the
manipulation of the objects (57.69) and no alteration in the voice volume (48.79%). These results reflect the necessity of the nurses to domain consciously their corporal and facial manifestations in order to improve the interaction with the elderly.
Key words: Nursing; Nonverbal Communication; Elderly; Primary Health Attention.