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The Impact of The Covid 19 Pandemic on the Dynamics of Digital Transformation - Croatian Perspective
Authors: Damir Kralj & Dominik Mehmetaj
Number of views: 84
Digital transformation is a complex process whose comprehensiveness inevitably brings with it various challenges and
obstacles. Its implementation requires significant amounts of time and money, especially in terms of hiring experts, the cost
of introducing new digital tools and education. The onset of the COVID19 pandemic, due to a series of security measures
and restrictions on physical contact between people, necessitated the accelerated development of digital transformation
worldwide. Hence, the subject of this paper is the analysis of the impact of the pandemic on the dynamics of digital
transformation from the Croatian perspective. Through the analysis of the media, reports of consulting companies and our
own experiences, an overview of the state and development of indicators in key areas was made and placed in the context
of European and world digital indexes. The aim of this paper is to present changes in the dynamics of digital
transformation in the Republic of Croatia, in areas that we believe are a direct consequence of the pandemic and compare
with the pre-pandemic situation, as well as Croatia's position in relation to neighbouring countries. The focus was on
important software and network solutions, which improved the individual analyzed area. The actual situation and digital
readiness for further progress have been assessed.