Proceedings on Engineering Sciences

10

Authors: Wargadinata Ella

Electronic government and trust in government are both values that almost basically asked, whether introducing modest information technology on government services will lead people to trust in government more. Some research worked on this focus; hence many gaps are available to be revealed. The paper tried to observe the linkage between e-government in the remote regencies in Indonesia with citizens' trust. Research conducted in 2019 and 233 primary data from e-government users analyzed by partial least square tools. The study used the integrated model Information System Success and Theory Acceptance Model. The finding indicates that those variables have a positive impact on trust. The pivotal issue of the research showed that e-government implementation in rural developing countries does not only meet with the information system quality, but it should fit with local community conditions. Only a coherent application system and have a local-familiar application will lead to citizens' trust.

10

Authors: Rodrigo F. S. Gomes, Ingrid Gois Cardoso

Among central challenges related to increasing organizational performance are the concerns associated with the productivity gain, cost reduction, employment of technology and qualification of the workforce. In this context, the concept of industry 4.0 has been expanding as a differentiation strategy for companies. This paper aims to evaluate the current scenario and the perspectives of the application of emerging technologies from Industry 4.0 regarding Quality Engineering, correlating them with the organization typology and the affected processes. The research is characterized by a systematic literature review in the Web of Science and Elsevier databases. The research results show certain emerging technologies are more strongly associated with Quality Engineering than others, suggesting different levels of maturity. The results suggest even greater adherence of emerging technologies by industrial type organizations instead of services, notably in processes of inspection, maintenance and production control. This study contributes to the academic community as it broadens the understanding of emerging technologies from industry 4.0 applied to Quality Engineering. Additionally, it identifies technologies with greater adherence in the current scenario and promotes a correlation with organizational typology, affected processes and expected impacts.

10

Authors: Nimota Jibola Kadir Abdullahi

This study investigated quality assurance and management of basic education improvement in North-central, Nigeria. The aims of this study are to determine the relationship between external supervision, classroom-based student assessment, staff development and management of basic education improvement in North-central. To achieve this, three hypotheses were formulated and tested. Quantitative research design was used for the study. The population of this study comprised all 12,775 head teachers and 93, 201 teachers in public primary schools in North-central. Sample of 375 head teachers and 384 teachesr were proportionally selected in the seven states with the use of Research Advisor (2006), table of determining sample size of known population. Stratified random sampling techniques was used to select head teachers and teachers of the sample primary schools in order to ensure that every member of the population has equal right and chance of being selected. T-test statistical analysis was used to analyze the collected data. The results show that there was no significant difference between external supervision, classroom-based student assessment, staff development and management of basic education in Nigeria. It was therefore, recommended that head teacher should continue to show concern for effective supervision of all aspects of education, improve on classroom-based student assessment as well as ensuring constant staff development in order to enhance effective management of basic education improvement in Nigeria.

12

Authors: Anubhav Kumar Prasad, Dharm Raj Singh

Optimal route selection for delivering product is the key concern for companies related to supply chain management. Route selection plays an important part, as it greatly affects the financial section of such companies. This paper presents Two-step exact algorithm for transportation problem. It uses the basic ideas of Least Cost Cell and Modified Distribution method. The algorithm is equally effective for balanced and unbalanced transportation problems. The effectiveness of the algorithm is discussed by considering different problem types with experimental setup followed by result analysis.

14

Authors: Shirshendu Roy, Samar Bhattacharya, Prasun Das

In India, eLearning is showing an increasing trend over the past two decades. Cost-effectiveness and learning flexibility are the key differentiators in favor of Indian eLearning progress. Success and effectiveness of eLearning mainly depend on content quality, representation, and infrastructural support for learning. Also, observed variations are quite high for content quality, media usage, and performance of the online learning resources. Availability of a standard set of quality parameters could have reduce the variation. In this paper, an attempt has been made to identify important eLearning quality parameters for the Indian context. Multiple focus group discussions were conducted to summarize the expectations of Indian eLearning stakeholders. Finally, a set of key parameters was identified. By focusing on these can improve overall eLearning quality, effectiveness, and acceptance by the users.

14

Authors: Moti Melkamu Abera

Industrial development strategy of Ethiopia is depend on labor intensive industrialization systems. Shoe factories one types of textiles factories which participate on economic of the country, but it not generate high productivity due to inefficient way of doing of the work. In lasting and finishing section of the shoe factory has a problems which related with the lack of work measurement method among the other existing department of the company. In case of problems in lasting and finishing section the productivity of the case company is affected, by existence of ineffective time, high fatigue of workers, and unwanted motion/movements of workers during process. In order to compete with other company, make a good working conditions of the workers and satisfy their customers; it needs to solve those problems by using work measurement method. In lasting and finishing section of shoe factory to increase their productivity through reducing: ineffective time, improper way doing of the workers and unwanted movement of the workers. However, the issues of work measurement method related are unsolved problems with in Ethiopian lasting and finishing section of shoe factory. Therefore, the main objectives of this study is to improve the productivity of Ethiopian lasting and finishing section of shoe factory by using work measurement method (method of doing work, movement distance with time), taking one of the shoe factory as a case study. From case company gathered processing time, distance movement, between workers and conveyor, distance between consecutive operation and time between consecutive operations with identifying working conditions of the workers during work their work on the on the existed system. Depend on collected data identified effective and ineffective time, movement distance with time of movement and unwanted movement distance with time. Then, reduce ineffective time, unwanted motion, change working conditions of the workers to reduce distance movement around working area. This research proved case company can be increase daily production from 734 pairs/day to 764 pair/day of shoe with making good working conditions of the workers.

8

Authors: Ryan Permana, Zulfa Fitri Ikatrinasari

This study aims to design an appropriate performance management system and determine performance appraisal methods to propose an increase in auditor performance. The results of research on the performance management system design based on MBO and BARS, it gives positive results in managing auditor performance on inspection audits. Using the AHP paired valuation method, it produces 3 auditor KPI criteria, namely, scheduling criteria with a weighting of 58%, audit criteria with a weight of 21% and reporting criteria with 13%. Stages of the process of setting goals, monitoring design, evaluating performance implementation and providing feedback are important processes in performance management. which consists of performance improvement feedback with counseling and training programs, and feedback on the performance motivation approach by giving a reward program to the auditor.

10

Authors: ailos Mrisho Nzumile, Ismail W. R. Taifa

At one of the famous Tanzanian ferries - Kigamboni ferry terminal, it is common to find a long queue of people at the ticketing window and the entrance waiting for tickets to get into a lounge, respectively. At the tickets' window,one of the main identified problems is difficultness in picking tickets and time wasted during the printing process. Similarly, at the entrance, it takes an average of 12 seconds to scan a ticket due to systems' insensitivity. This study thus introduces a new system that would probably drastically reduce the time spent on two occasions. The system employs laser technology and non-paper-based tickets to save time by simplifying to processtickets, which will also increase the sensitivity of the system for saving time. The impacts of the proposed system will be realisedforthe entire communities by saving their time, government for effective revenue collection as well as a clean and safe environment by getting rid of paper-based tickets.

10

Authors: Malefa Rose Malefane

Trade openness is commonly viewed as one of the engines of economic growth. Hence, it is not surprising that several countries have taken measures to ensure that their industrial and trade policies permit some form of trade openness. This study analyses the relationship between trade openness and economic growth, highlighting some of the controversies on the effects of trade openness. From the existing literature, it is evident that the effects of trade openness are not always positive and significant, hence a closer investigation of the relationship between trade openness and economic growth is vital. Based on the findings, this paper recommends that policy makes must first address the enabling factors to ensure significant positive benefits from trade openness. This implies that countries must prioritise the aligning of their trade and industrial policies with trade facilitation, financial development, industrialisation, technological advancement and infrastructural development.

12

Authors: Hilmiana, TutyPurwanti, Kartono, RamlahPujiAstuti

This research is intended to descriptively analyze person-organization fit, job satisfaction, and employee turnover intention. Besides, this research aims to analyze the influence of person-organization fit and job satisfaction on employee turnover intention, both simultaneously and partially. The type of this research is descriptive and verification research. The population in this research consists of employees from Bank SyariahBukopin, Bank BNI Syariah, and Bank JabarBantenSyariah. Sampling technique used in this research is non-probability sampling using a saturated sample technique. This research uses multiple regression employing more than one independent variable, namely person-organization fit (X1) and job satisfaction (X2). While the dependent variable is the turnover intention (Y). The results of this research show that turnover intention is significantly and simultaneously influenced by person-organization fit and job satisfaction variables of 37.50%. While the rest 62.50% is influenced by other variables outside this research. They are possibly organizational commitment, employee engagement, social support, change management, leadership, organizational behavior, and others. It is thus implied that there are many other potential variables which may affect employee turnover intention. Partially, the results of this research show that the person-organization fit does not affect turnover intention. However, job satisfaction affects turnover intention quite significantly. Thus, the better the job satisfaction is, the higher the turnover intention becomes.

12

Authors: Muhammad Mohy-ud-din

Higher Education has grown at an exponential rate in Pakistan since 1999. In such situation, there is always a fear that universities may compromise quality. Quality education is a prerequisite to gain knowledge. This research study is designed to explore the student’s perceptions about education quality at University of the Punjab (PU), Lahore and Lahore University of Management Sciences (LUMS). Student's perceptions were compared in terms of variables i.e. quality of learners, environment, content, processes and outcomes. Data was collected through a questionnaire. Perceptions of 191 students were used for analysis and concluded that LUMS’s students were more satisfied than PU’s students. Out of 20 statements, students of PU were satisfied about three statements and students of LUMS were satisfied about 10 statements. Out of five variables, students of LUMS showed their satisfaction with 3 variables and PU’s students just showed positive views.

8

Authors: Bình Nghiêm-Phú, Jillian Rae Suter

Waiting inside the airport for the next flight (i.e., transfer) might be very lengthy and boring. Thus, many passengers have opted to get out of the airport to participate in transit tours, which are mini all-inclusive packages of the necessary tour components. However, due to the novelty of the operation, the existing literature has not covered this issue yet. The purpose of this study, therefore, was to develop a theoretical framework to explain the transit tour concept. From there, the four cases of Seoul Incheon Airport, Singapore Changi Airport, Tokyo Narita Airport and Beijing Capital Airport were investigated to understand participants' perceptions of the transit tours. Outcomes of the analysis of reviews posted on tripadvisor.com suggested that the tours were perceived differently among airports. Based on these findings, practical implications for tour providers, airports and tourism administration organizations were discussed.

10

Authors: Abdullahi Nimota Jibola Kadir, Abdulganiyu Adebayo Tijani, Rabiat Musa Mafara

This study investigated managing quality assurance process for the attainment of educational objectives in secondary schools in Nigeria. The objectives of this study are to examine the relationship between adequate funding, teacher training, quality control and attainment of educational objectives in Kwara State, Nigeria. Quantitative research design was used for the study. A self-designed questionnaire titled "Quality Assurance Process and Attainment of Educational Objectives Questionnaire" (QAPAEOQ) was used to collect information for the study. The population of this study comprised all 310 principals and 6,894 teachers in public senior secondary schools in Kwara State, Nigeria. Sample of 175 principals and 364 teachers were selected across the three senatorial districts with the use of Research Advisor (2006) table of determine sample size of a known population, proportional sampling technique was used to select 175 principals and 364 teachers. Stratified random sampling technique was used to select principals and teachers from the sample schools. This was to ensure that all categories of principals and teachers were given equal chance of being selected. The data collected were analyzed using t-test statistical analysis. All hypotheses were tested at 0.05 level of significance. The result revealed that there was no significant difference between adequate funding, teacher training, quality control and attainment of educational objectives in Nigeria.

10

Authors: Dyah Sugandini, Mohamad Irhas Effendi, Bela Yudha Darasta, Aprilivianto

This study aims to examine the relationship between variables in the model that explains the intention to use an application based android. This study confirms several variables which in previous studies are still a debate, namely the influence of knowledge on the intention to use. This study also uses attitudes to mediate the influence of website quality and electronic Word of Mouth (e-WOM), with the consideration that the discussion of the direct influence on adoption behavior will ignore the cognitive aspects of consumers in making purchasing decisions. This research is a survey research with a questionnaire. The populations in this study are all online shopping consumers who have adopted an application based android in the Special Region of Yogyakarta. The number of respondents in this study was 206 consumers. Data analysis in this study used structural equation modeling (SEM). The results showed that knowledge has a positive effect on perceived relative advantage. Web quality and e-WOM affect attitudes, and relative advantages and attitudes influence the intention to use. The results of the study show that the intention to use model is acceptable. All proposed hypotheses are also supported. Knowledge has a positive effect on relative advantages. Website quality, e-WOM and relative advantages have an influence on attitudes, and attitudes influence the intention to use the android application.

12

Authors: Muddasar Ghani Khwaja, Saqib Mahmood, Ahmad Jusoh

The role of quality management in the organizational spheres cannot be sidelined as it streamlines functional protocols of the firm. Multinational corporations specifically ensure eradication of shortcomings in terms of product quality and service. Specifically, multinational beverages companies in the Pakistani market are continuously striving to optimize quality bar for attaining competitive edge. The respective study focuses on the four contemporary quality management practices, and determines its effects on the customer focus - a sphere of Balanced Scorecard Approach. Organizational support has been also configured in this regard as it has the propensity to engage internal and external employees. The data of two hundred and sixty-two respondents was analyzed using Structural Equational Modelling (SEM) on SmartPLS. The focus remained to examine sequential path analysis of the proposed framework. The outcomes affirmed causality among the constructs.