International Journal of Business and General Management

9-16

Authors: Hina Khan & Sandipa Chatterjee

E-retailing or Online Shopping is one of the most popular trends of shopping of consumer preference in recent times. It offers several obvious and potential benefits, primarily ease of anywhere and anytime shopping which has made buying products and services easier and faster along with competitive pricing. In the final step of completion of shopping when it comes to payment, e-retailing channels offers several modes of making payments to consumers to pay for the products and services they bought. The present research work is aimed to assess the most preferred mode of payment in eretailing by the sample population respondents. It is well known that the digital revolution had hit the Indian conventional payment system as well after the Demonetization so there are several banking apps, government app, and other private companies payment apps, internet banking, Credit/ Debit card etc are available for payment including with the most convenient and convention option of payment i.e. Cash on Delivery. The primary research objective of the study is to find out the customer respondents’ opinion for the selection of the digital mode of payment and opinion about the different mode payment especially online/ digital modes of payment in e-retailing process. A sample size of 104 respondents of more than 25 years was chosen for the purpose of research work. ANOVA was used for statistical analysis. The results of the study revealed that gender, age, occupation, and Income do not influence respondents’ preference for the digital modes of payment, and there is significant relationship between respondents’ age, occupation, monthly income, qualification and the preference of digital mode of payment in online commerce/ e-retailing practices and processes

27-34

Authors: B.V. Ramaligeswara Rao & CherukuruVaishnavi Naidu

India’s seaport performance is well below the benchmark of international productivity. Therefore, the researcher will make an attempt to assess the container handling performance of ports during the last decade. As per the results among thirteen major ports, seven ports performance seems to be increasing but still inefficient with their existing infrastructure and other ports are efficient ports. Therefore, the optimum utilization of the infrastructure is needed for sustainable growth of the nation

43-52

Authors: Shivganga C. Maindargi & Shabnam. S. Mane

The sun is a powerful source that can help our planet by giving us clean, reusable energy to power our world. The use of this energy is free, does not create pollution, and if used wisely can help us become less dependent on other more costly and damaging forms of power.. India is a country occupying 2% of the world's land mass and currently generating about 2% of the global electricity, mostly using low grade coal of which it has about 5% of the world reserves. India has, however a share of 16% in the world's population. To achieve a modestly high level of economic growth, the domestic generation capacity needs to be increased at least tenfold, to about 900 GW. Even with full utilization of all existing commercially exploitable domestic hydrocarbon, hydroelectric and non-conventional resources, this level of increased generation capacity cannot be sustained for more than a few decades. For a large country like India, bulk imports of fuel or energy are neither affordable nor strategically prudent. To meet energy demand solar power can play an important role. India is both densely populated and has high solar insulation, providing an ideal combination for Solar power in India

33-38

Authors: Carrie Awadzi

To identify the effects of a successful African American female entrepreneur background on their desire to become an entrepreneur and identify the factors that led to her success. It is therefore essential to understand the underpinning causes that encourage female entrepreneurship among an African-American female, but also those actors that are somehow limiting and restrictive of their growth. This review discusses the impact of factors like emotional support, financial support, social support, and psychic support on African American female entrepreneur.

7-20

Authors: Alabi Paul & Ebiwari Wokekoro

Inefficient service delivery by property managers was identified as a problem confronting the management of multi-tenanted commercial properties in Port Harcourt. The aim of the research was to examine the prospects for professional management of multi-tenanted commercial properties. The research adopted Interpretivism as it’s philosophy and case study as it’s research design with Port Harcourt shopping mall and The Vineyard shopping center. The population was 93 comprising the management and tenants of both shopping malls. A total number of 93 questionnaires were distributed, 88 representing 94.6% were completed, returned and found useful for analysis. Findings include; a team of managers were responsible for the management of Port Harcourt shopping mall, whereas, a facility manager was responsible for the management of The Vineyard shopping center. Inefficiency in service delivery was caused by the wrong application of management strategies and default in the payment of service charge and administration. Professionals apply strategic policies to curb or contain risks; they help in meeting competitive challenges of property management, and they are highly knowledgeable and have the skills to manage properties/facilities were the needs for professionals to manage multi-tenanted commercial properties. The research concludes that multi-tenanted commercial properties managed by professionals are better managed and encounter less managerial problems. The study recommends that professionals should handle the management, repairs, and maintenance of all facilities/services in the shopping malls.

41-54

Authors: Alabi Paul & Ebiwari Wokekoro

Inefficient service delivery by property managers was identified as a problem confronting the management of multi-tenanted commercial properties in Port Harcourt. The aim of the research was to examine the prospects for professional management of multi-tenanted commercial properties. The research adopted Interpretivism as it’s philosophy and case study as it’s research design with Port Harcourt shopping mall and The Vineyard shopping center. The population was 93 comprising the management and tenants of both shopping malls. A total number of 93 questionnaires were distributed, 88 representing 94.6% were completed, returned and found useful for analysis. Findings include; a team of managers were responsible for the management of Port Harcourt shopping mall, whereas, a facility manager was responsible for the management of The Vineyard shopping center. Inefficiency in service delivery was caused by the wrong application of management strategies and default in the payment of service charge and administration. Professionals apply strategic policies to curb or contain risks; they help in meeting competitive challenges of property management, and they are highly knowledgeable and have the skills to manage properties/facilities were the needs for professionals to manage multi-tenanted commercial properties. The research concludes that multi-tenanted commercial properties managed by professionals are better managed and encounter less managerial problems. The study recommends that professionals should handle the management, repairs, and maintenance of all facilities/services in the shopping malls.

61-66

Authors: V. Gowri Lakshmi & T. Phaninder Kumar

Social responsibility has not been raised as a national strategy, and there is not yet a systematic promotion plan. There is no particular standard for this CSR. The government of India has not assigned any authority to coordinate the ministries and other central authorities for their work on social responsibility. In areas where the local governments have worked on social responsibility, the task of promotion and coordination is designated to various departments and organizations, such as trade unions, the efforts of different stakeholders to promote more responsible business practices. The efforts of CSR, in India, have grown steadily over the past decade. The study tries to find out the current landscape of CSR development in India, as assessed by different stakeholders and conventions help companies interpret CSR for better implementation and yielding of results.

75-80

Authors: Poonam Rani & Bimla Dhanda

Sibling is one of two or more individuals having one or both parents in common. Personality traits are defined as the relatively enduring patterns of thoughts, feelings, and behaviors that differentiate individuals from one another. A pair of 200 twins in the age group of 3-6 years from five cultural zones of state Haryana was taken. Two variables were taken for the study. Siblings were taken as independent variable and personality was taken as dependent variable. A Five-Factor Personality Questionnaire (Cathy, 2011) was used for assessing the personality traits of preschool twins. Results revealed that personality was significantly related to the number of siblings of twins in Bagar ( c2=6.44*) and Nardak ( c2=4.17*) zones. But also personality was not significantly related to the number of siblings of twins in Khadar (c2 =1.06), Mewat ( c2=1.08) and Ahirwal ( c2=0.04) zones.