Business Excellence and Management

16-30

Authors: Takupiwa Nyanga, Rosemary Sibanda, Jan Kruger

The purpose of this study was to investigate job satisfaction problems faced by employees in Manufacturing Small to Medium Enterprises (MSMEs). A qualitative research methodology was utilized to carry out the study. Interviews were conducted on 50 participants who were selected from MSMEs in Masvingo urban. Thematic data analysis method was employed to analyze data. The study established that job satisfaction among MSMEs employees was extremely low and needed to be addressed as prompt as possible so as to reduce its negative ramifications to MSMEs. MSMEs’ poor financial performance, operating in distressed economic environment, failure by management to develop strategies of propelling employee satisfaction, unitary approach to labor relations, social problems, failure to develop a safe and secure work environment were some of the impediments to job satisfaction. The study concluded that job satisfaction challenges are some of the key issues that need to be addressed since they directly affect organizational performance and growth.

41-60

Authors: Florian MARIN

The article aims to identify and demonstrate the benefits of other tools besides those already in place, tools that ensure greater responsibility for companies, namely tools to ensure the transition of production flows towards a sustainable approach. The research method included entities representing the interest of the capital and labor determiners, in order to identify their organizational structure and concrete elements deriving from this relationship. The collection of data was based on the analysis of 52 collective agreements in force, which involved the identification of the synergy with the ISO 26000 principles. The data processing involved the organization and classification of the collective agreement clauses based on the ISO 26000 principles, following an individual analysis approach aimed to identify the synergy and compliance of the collective agreements with the ISO 26000 principles. The research highlighted a way of organizing at the level of the social partners fully adapted to the amplitude and characteristics of the environmental and social protection issues. Moreover, their work provides a concrete framework of commitments, expressed in a specific type of contract, namely the collective agreement. The latter integrates in a meaningful way the specific principles of ISO 26000, the situation that provides the collective bargaining institution as a solution to the need to make companies accountable, among others, for catalyzing the process of converting the transfer of the production flows towards the bioeconomic area. A collective agreement is a solution that does not involve the state intervention, it is immediate, and attracts binding commitments from companies to strengthen bioeconomy and social responsibility.