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RESEARCH REGARDING CHANGE MANAGEMENT TOOLS ON EU SMES
Authors: Eduard Gabriel CEPTUREANU
Number of views: 162
Change management practices has so far been studied mainly in large companies (i.e. high-tech and multinational
enterprises) because researchers could obtain relatively easy information regarding these processes and could
explain easily the peculiarities of it based on case studies . However, in recent years a number of researchers
focused on SMEs, because this type of organization account for over 90% of businesses all over the world, and
there is a growing need to create sustainable SMEs, then developing and implementing change is highest in
making progress towards sustainability. In this paper, we investigate change management tools on SMEs from
seven different EU countries, in order to better understand the nature of practices and help develop best practices
from SMEs on EU. Drawing on a database collected from 72 innovative SMEs, we explore peculiarities and trends
on SMEs change management instruments, based on data base analysis from 2014-2015. The survey
furthermore focuses on the motives and perceived challenges when SMEs adopt change management practices.
Within the survey, we split instruments accordingly to change management methodology steps into planning,
implementing and communication of change. We find that the responding SMEs engage in many change practices
and have increasingly adopted such practices during the past years. As a limitation of our study, we investigate
only medium enterprises, because was difficult to identify a coherent base of change instruments micro and small
enterprises. The results are restricted to the sample which is small in size, but generate a good insight into the
changes occurring within it. This study is one of the few study in its field to use data from seven different countries
in order to analyze change management instruments and help to develop a common base of practice.