European Journal of Management Issues

71-81

Authors: Maryna O. Kalnіtska

Purpose – to investigate the state of development of organizational culture of legal entities engaged in tourism business in order to further improve the mechanism of development of organizational and cultural resources involved in the international tourism business. Design/Method/Approach. The method of analysis has been applied when investigating the state of market development of tourism business; the questionnaire method ‒ when assessing the state of development of organizational culture of the tourism business in Dnipropetrovsk oblast; the method of logical generalization ‒ to draw conclusions based on the results of the survey. Findings. Author has analyzed current market of tourist services and revealed main trends in development. The trend of further development of the sector has been illustrated; active growth in the number of accommodation facilities has been identified, specifically hotel chains. The rating of hotel brands has been compiled, which compares national and international hotel brands in terms of the number of accommodation facilities available in the tourist market. The author has given the authentic definition of organizational and cultural resources in the business of international tourism. Competitiveness factors for the entities of tourism business have been determined, which include organizational culture among the organizational and cultural resources. An express-algorithm has been presented in order to evaluate the state of development of the organizational culture of a tourism business entity. The results of the study graphically illustrate the assessment of the state of development of the organizational culture by the tourism business entities in Dnipropetrovsk oblast. Practical implications. The research results will be applied in the further formation of the mechanism of development of organizational and cultural resources in tourism business. The proposed express-algorithm and the questionnaire could be used in order to estimate the state of development of organizational culture by enterprises in different businesses. Originality/Value. The scientific-theoretical provisions for the formation of tourism business in Ukraine have been further developed through the assessment of state of development of organizational culture, which, in contrast to existing ones, are based on the results of surveying the entities of tourism infrastructure, which makes it possible to identify the main components in the system of competitiveness management by assessing key performance indicators in the management system related to the development of organizational and cultural resources. Research limitations/Future research. The research results could create a basis of the mechanism for developing the organizational and cultural resources in international tourism business. Paper type – empirical.

92-102

Authors: Oeser, T.

Purpose. The purpose of this work is to investigate processes constituting to Dynamic Capabilities in companies of the German financial services industry. Design/Method/Approach. Exploratory with a qualitative approach and a multiple case study method. Findings. The results indicate a connection of Dynamic Capabilities and the dynamism of the environment. The actual Dynamic Capabilities seem to operate in business model related activities, such as distribution channels, but not in product development. Theoretical implications. Suggestions are given for the development of a comparative measurement concept for Dynamic Capabilities. furthermore, the inclusion of environmental dynamism in the research is emphasized. Practical implications. Firms can use the structure of sensing, seizing and reconfiguration and apply the dimensions for the relational measurement to evaluate their innovation activities. Originality/Value. Connections of Dynamic Capabilities to the environmental dynamism were found. Furthermore, the process lens of this research makes the theoretical concept of dynamic capabilities more graspable and gives suggestions for an operationalization. Paper type – empirical.

114-125

Authors: Riepina, I., & Kovtun, V.

Purpose – to identify the theoretical aspects of enterprise reputation. Design/Method/Research approach. Authors applied a structural-functional method in the course of systemic investigation and substantiation of the methodological toolset of enterprise reputation assessment and the method of logical generalization when analyzing the evolution of scientific views on the nature of the notion "reputation". The information base of this research is the monographic works and scientific publications on relevant subjects. Findings. Authors have substantiated the theoretical aspects of enterprise reputation, according to which the reputation of an enterprise is formed under the influence of both intangible and tangible factors. Approaches to defining reputation of an enterprise were systemized, with their new classification proposed, which distinguishes the immanent-functional, value, emotional (image), monitoring, market, and integrated approaches. Current methodological toolset of enterprise reputation assessment has been analyzed, and the scope of its application has been determined, as well as the main advantages and disadvantages. An algorithm for evaluating an enterprise reputation has been developed, in accordance with the proposed theoretical approach, a market share, and the totality of consumers values. Practical implications. Results of this study could form the basis for forming a policy of an enterprise concerning the activation of reputation management processes with the purpose of strategic development of the enterprise and in order to faster meet the expectations of its stakeholders, which would provide a synergistic effect. Originality/Value.Authors proposed to define the essence of the notion of an enterprise "reputation", which, in contrast to existing interpretations, focuses on the cognitive-contemplative characteristic of an enterprise, which is formed based on the results of comparing the totality of tangible, intangible, personal, and social values, inherent to its external and internal stakeholders; changing them in time and space indirectly affects positioning of the enterprise in the market as a result of change in the way its stakeholders perceive it. Research limitations/Future research. Results of this study should be laid at the basis of the implementation of the proposed algorithm for assessing reputation in the process of enterprise management. Paper type ‒ theoretical.

3-13

Authors: Bartolec, I.

Purpose – examining transitory effects of extraversion and openness to experience on employee turnover. Design/Method/Approach. Fully observed recursive mixed process model. Findings. Results show that (i) extraversion positively predicts turnover and that (ii) openness does not predict turnover. Moreover, comparing size effects between studies reveals that only extraversion has significantly more positive effect on employee turnover, which is in contradiction with previous meta-analysis. Theoretical implications. This research identifies a plausible boundary condition – national culture – in examining how a person’s personality impact employee turnover in organizations. It highlights the shortcomings of previous meta-analysis that failed to incorporate differences in societal values and business contexts and identifies. Practical implications. In studying cultural contexts and value congruencies, this study contributes to the international human resources literature by identifying boundary conditions that explain how personality impacts employee turnover. Originality/Value. This study is the first to analyze the effects of personality on turnover using a within-individual unfolding and holistic model. Research limitations/Future research. The current study incorporates only a sample from a single country. Future research that analyzes the moderating effects of societal and business values in cross-national samples could corroborate and extend on the findings from this study. Paper type – empirical.

22-28

Authors: Köhne, H.-L., & Sawyer, A.

Purpose. The purpose is to assemble the list of the most important requirements and opportunities of process innovation through the analysis of the main and most recent scholarly developments related to the study of process innovation. Design/Method/Approach. Systematic literature review. Theoretical implications. In outlining the requirements and opportunities of process innovation, this article builds a foundation for understanding process innovation and an introduction to terms and ideas related to process innovation. From such foundation, scholars can further develop the study of process innovation and the understanding of the main factors that contribute to its success. Practical implication. Process innovation is linked to a high failure rate (between 50% - 80%), which acts as a deterrent for many managers and companies. Through understanding the requirements and opportunities of process innovation, managers can intelligently decide whether it is best for their company to pursue or avoid process innovation. Originality/Value. Articles have shared, in small parts, the requirements and opportunities of process innovation, but this article is original due its listing of the most important requirements and opportunities of process innovation. Research limitations/Future research. This article shares the requirements and opportunities of process innovation, but it does not rank or list either the requirements or opportunities based on their importance to process innovation. Additionally, this article does not quantitatively assess the requirements and opportunities importance to process innovation. Future research can rank the requirements and opportunities of process innovation based on their contribution to the success and/or failure of process innovation within a firm or an industry. Paper type – conceptual.

39-47

Authors: Salvatore, F., & Contò, F.

Purpose – to identify in the literature the main activities of Social Agriculture and elaborate a framework easily readable to manage them. Design/Method/Approach –systematic literature review. Findings. Formulation of an interpretative framework for evaluation and management of the existing Social Agriculture actions trough a system-describing pattern. Theoretical implications. Care farms are the most innovative expressions of the agriculture multifunctional. Through the development of complementary activities related to the production of food, they represent an opportunity to discover the innumerable resources of the rural world. An assessment system of the care farming activities, allows for reaching a clear definition of the services for the citizens. Practical implications. Individuals can use Social Agriculture as a way out of job-related stress. Firms, local, and national authorities should evaluate, support, and manage Social Agriculture. Originality/Value. This study for the first time concludes that the rural context and agricultural process are the drivers to promote social integration in the communities. Therefore, the meaning of the Social Agriculture assessment systems obtaining a great importance both for the value' increase of the farmer and for the increase of support for social policies in marginal areas. Future research. The prospects for further studies are: future research about measures to evaluate Social Agriculture activities; tools to improve the decision-making process about future scenarios of the care processes for the society; improved services to avoid the worsening of population health status and thus, improving the process of defining social policies. Paper type – conceptual.

55-63

Authors: Valinkevych, N., & Korbut, K.

Purpose – to determine the current state and trends in the formation, development, use, and implementation of the labor potential in Zhytomyr region, and to provide recommendations related to its activation. Design/Method/Approach. The methods applied in the study are theoretical generalization, reasoning, abstraction, analytical and economic-statistical. Findings. The paper considers main perspectives and gives interpretation of such concepts as human resources, labor potential (in a country, region, at an enterprise). The indicators that characterize the employment potential of the society are outlined; their classification is given. A characteristic of labor potential is provided based on the level of the structure. It is elucidated how the magnitude of the employment potential of the region is formed; its quantitative and qualitative aspects are considered. The state of the labor potential in Zhytomyr region is analyzed based on the demographic component, including the dynamics of natural growth of people. We give summary indicators of labor potential and define a role of the educational component in the formation of labor potential based on the number of persons who attended educational establishments. The main indicators of activity of economic entities are considered, as well as the economic activity of people based on the level of education. The data obtained allowed us to draw conclusions and devise recommendations for improving the current situation. Practical implications. Research results could be used when developing the proposals for effective formation and utilization of labor potential. Originality/Value. We highlighted approaches to defining the concept of "labor potential" and "labor potential of the region" and assessed and analyzed the state of labor potential; recommendations are given regarding its effective formation and use. Research limitations/Future research. It is planned to develop an efficient mechanism for the effective formation and utilization of labor potential both at the level of the region and an enterprise. Paper type – сonceptual.