E-GOVERNANCE: ANALYTICAL REFLECTIONS
Authors: Oleg SOLOMON
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Today’s global health crises (Covid-19 pandemic) reminds us once again how useful and important
is the information and communication technology (ICT) for world, states, governments, public
and private administrations, and of course for each citizen. When the public institutions (educational
entities, post offices, public service providers, public medical institutions, central and local administrations
etc.) and private (bank and financial institutions, private service providers etc.) have been
closed in order to reduce and stop the extension of the virus, the ICT has a crucial role in assuring the
continuity of life and the social and economical vital activities. That is way in this article we are going
to examine and analyze the role and impact of ICT upon governments and public administrations.
So we’ll discuss about e-governance and how this modern tool can ease and streamline the activities
of public administration authorities and citizens. In a complex, uncertain and changing context in
which public administration is developing its activity, the social and financial crises demand innovation
not only in public services, but within the whole bureaucratic system of public governance.