Proceedings on Engineering Sciences

8

Authors: Sulabh Agarwal, Shekhar Srivastava

E commerce has transformed the way of doing business globally. But still offline businesses have majority stake in the major economies of the world. With the arrival of covid 19, things have changes tremendously. E commerce companies have seen an exponential growth rate in these times due to government guidelines, health concerns and technological changes. This paper discusses, recent trends in e-commerce industry in India, the positive and negative impact of Covid 19 on ecommerce activities. Also, opportunities grabbed by e commerce players due to covid 19's impact on its consumers and business scenario. The paper also critically analyses pre and post covid scenario in Indian e commerce industry on various parameters. It also discusses how the business organizations have transformed their business models as per the new normal conditions and customer expectations.

10

Authors: Bayelign Abebe Zelalem

This study aimed to investigate factors influencing building consumers' initial trust in e-commerce in Ethiopia. Mizan-Tepi University academic staffs were chosen as the population for this study. A quantitative research approach with an explanatory research design was employed. All the independent variables used in the research were formulated based on the extant literature review, and initial trust in e-commerce adoption used as an outcome variable. A total of 130 usable questionnaires collected from respondents using a convenience sampling method and the data were analyzed using SPSS version 23 software. The results show that website design quality, security and reputation, purchase characteristics and advertising factor positively contributes to consumers trust in e-commerce. Diversely, the purchase characteristics and support factors have no significant effect on consumers’ initial trust in e-commerce. Thus, it is essential that managers and owners of shopping websites need to consider these effective initial trust-building factors in e-commerce adoption.

10

Authors: Justice Ekow Abban, Bhagwan Shree Ram

With increasing demand for load, the generation of electrical power should also be increased and the interconnection of the network must be carried out in order to ensure the quality of the power generated and to feed the load. Load Frequency control (LFC) of three unrivalled interconnected thermal, hydro and solar thermal power plants has been designed with PI, PID and Fuzzy Logic controllers. AGC is used to stabilize disturbances in the power system with the use of different controllers. Classical conventional and Smart controllers are used as additional controllers independently to improve the performance of the Load Frequency Control (LFC) system by suppressing the oscillation of three uneven area systems, including Solar Thermal, Hydro and Nuclear Thermal, Systems in Area 1, 2 and 3 respectively. The simulation result shows that Fuzzy controller gives excellent dynamic time-setting responses and effectively mitigates oscillations against both step load and random disturbances, PID controllers are simple and cost-effective. The system using three generation sources is used and simulated in MATLAB2015.

10

Authors: Titik Kusmantini, Ahmad Ikhwan Setiawan, Liem Gai Sin, Hendri Gusaptono, Hadi Oetomo

This paper aims to explore the determinants of social sustainability in the supply chain (SSSC) of the company and examine the role of strategic information systems development as moderating variables in the relationship of SSSC and firm performance. The research setting used a sample of 106 SMEs of natural color batik of "Batik Tulis" in Bantul Regency. Testing the hypothesis in this study using hierarchical regression analysis techniques. The results of the study proved that determinant variables such as environmental uncertainty, regulation of environmentally friendly proved to have a significant effect on SSSC, while interdependency determinant variables consisting of three dimensions namely interdependency task, interdependency goal and interdependency reward identified that the three dimensions had no significant effect on SSSC. While the influence of SSSC on firm performance proved to have a significant effect, also the ability of the strategic information system development variable to prove significant was able to strengthen SSSC's influence on firm performance. The results of the study provide empirical evidence about the concept of social sustainability in supply chain (SSSC) in order to develop a new theory of Sustainability Supply Chain Management.

12

Authors: Rodrigo Ignacio Barra Novoa

The article analyzes the early economic impact results of the Arica Small Business Development Center, a program funded by the Technical Cooperation Service. The program led by SERCOTEC has a network of 51 Business Development Centers with national deployment, whose purpose is that "entrepreneurs, micro and small companies improve their management capabilities and business performance." Considering that the operation of the program is carried out through external operators, it is appropriate to systematically evaluate and measure the results of each operator's interventions. In this context, the case study analyzes the main economic impact results of a sample of 833 companies and new ventures that received technical advice at the Arica Business Development Center, between the years 2015-2019. Statistical evidence suggests that assisted clients increase their sales and improve their business performance, generating positive tax returns that favor the program's cost-benefit ratio.

16

Authors: Anantha Raj A. Arokiasamy, Philip Michael Ross Smith, Jayaraman Krishnaswamy, Thanapat Kijbumrung

This study exhibits the mediating effect of innovative culture on the correlation amid knowledge management and firm innovativeness. The implications of organizations which does not practice a creative culture will manifest in the failure to respond and adapt successfully to shifts in the competitive nature of the market world and thus would not be able to produce better outcomes. A convenient sampling approach is used to pick 296 Malaysian dependent MNE samples from different industries. Structural Equation Modeling (SEM) AMOS 24.0 is utilized in the whole study to evaluate the connection among the concepts (e.g. “knowledge management, innovative culture and firm innovativeness”) as well as to evaluate the probabilistic strength of its framework. The outcomes emphasized on all four extents of knowledge management, namely knowledge acquisition, knowledge conversion, knowledge application and knowledge protection were confidently and considerably associated to firm innovativeness. In either side, the partnerships regarding development of information and business innovation and knowledge management and company innovation have been mediated by innovative culture. The research paper offers management teams & professionals with an ability to better appreciate skills and capacities such as KM and firm innovativeness. The findings of this research demonstrate that innovative culture, knowledge acquisition, knowledge conversion, knowledge application and knowledge protection enhance firm innovativeness. This study provides useful insights for managers who wish to enhance innovation culture activities in MNEs, and offers useful guidance to international business scholars, encouraging further research in this area.