Methodical Approach to Document Domestic Transactions: as a Practical Instrument for Prostandard Construction within ISO 9001: 2015
Authors: Valentina N. Raschupkina, Valeriy I. Bratchun
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The article summarizes the authors' research in the field of education of new areas and legal forms of business, the implementation of the international quality system (ISC) in technological and economic business systems, revealed the inefficiency of the existing system of a functional approach to business management. Transition to MSC, rigid centralization of management, complex hierarchy of divisions in the “Functional” structure of companies, where the vast majority of operations are internal transactions related to maintaining internal functioning, and are not related to the most significant factors embedded in the MSC, changes the essence and requirements employers, determines the emergence of new scientific approaches. In the presence of a large variety of production processes and the amount of work, in theoretical terms, research is the study of business process management in conjunction with the quality management system in companies that include full technological redistribution before product output/performance of work, and service delivery. In this regard, a theory of multi-level classification of production processes is presented, a scientific and methodological approach is proposed that regulates an internal transaction, as part of building professional standards, such as documenting the company's management activities, from the moment local-regulatory and operational documents are created, sent to the user or transmitted in the archive. This will allow companies, of any level and technological complexity, to link separate processes into a single system and integrate into this system, within one company, the existence of business processes of very different levels of maturity. The proposed scientific approach is the determining factor that allows preparing the company for certification of the quality management system for compliance with the requirements of MS ISO 9001: 2015.