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Administrative Behaviors and Emotional and Social Competences of Higher Education Administrators: A Cross-Cultural Study
Authors: Osman Ferda BEYTEKİN, Şüheyda DOYURAN GÖKTÜRK
Number of views: 335
In this study, higher education administrators, administrative behaviors; as educator, leader and manager, emotional competency; as self
awareness and self management and social competency; as social awareness and social skills were compared according to two different
cultures. The data was collected by inventories from 165 educators, and head of the departments Istanbul, and Helsinki Universities in
2008-2009 educational year. Elkins’ administrative behaviors of higher education administrators inventory and Goleman’s emotional and
social competence inventory were conducted to test the differences. The manager behaviors of Istanbul University administrators are
significantly higher than University of Helsinki administrators. The emotional competences of University of Helsinki administrators are
significantly higher than the administrators of Istanbul University in the dimensions of self-awareness, self management, emotional selfcontrol,
achievement orientation and positive outlook. The social competencies of University of Helsinki administrators are significantly
higher than the administrators of Istanbul University in the dimensions of social awareness, empathy, and conflict management. On the
other hand, the social competencies of Istanbul University administrators are significantly higher than the administrators of University
of Helsinki in the dimensions of organizational awareness, coach and mentor, influence and teamwork. There is a significant positive
relationship between the leadership behaviors and emotional and social competencies administrators in both Istanbul University and
University of Helsinki. Significant differences are found between faculties and administrators about the administrative behaviors and
emotional and social competences of administrators both at İstanbul University and University of Helsinki.