The Impacts Factors of Using The Smartphone at Work Environments in Developing Countries: The Case of Saudi Arabia
Authors: Mohammed Al Masarweh, Waleed Afndy
Number of views: 336
Smartphones are now an integral part of people’s daily life activities due to their advanced features. While this ostensibly offers great convenience, it also entails great psychological challenges due to the constant ubiquity of information to which users are exposed, particularly with regard to work environments. Smartphones and anytime, anywhere connectivity have caused the sphere of work to spill over into the realm of private life, and vice-versa. This study explores the impact of using smartphones in the work environment, primarily focusing on Saudi organizations as a case study representative of developing countries with high smartphone penetration. Open-ended interviews were conducted with 54 managers from different organizations in Saudi Arabia. Analysis of the results revealed that performance and regulations were the main factors that affected the use of smartphone in work environments, which is helping to gain a better understanding of current challenges facing many organizations.