IDENTIFYING THE ASSOCIATION BETWEEN PROFILE VARIABLES AND THE LEVEL OF EMOTIONAL INTELLIGENCE AMONG BANK BRANCH MANAGERS IN MADURAI DISTRICT, TAMILNADU, SOUTH INDIA
Authors: H. SAMUEL THAVARAJ
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Inter-personal intelligence and intra-personal intelligence play a significant role in deciding the level of emotional intelligence in an individual. Interpersonal intelligence relates to the ability to deal with strangers. Bank branch managers working in teams and groups should necessarily possess a larger amount of this intelligence. Intra-personal intelligence determines the ability to manage oneself and is tested best as to what extent the manager is comfortable when he is alone. Therefore the combination of the two factors, namely, the ability to manage others and self, determine the level of emotional intelligence. The objective of the study is to find out the relationship between the socio-economic profile and emotional intelligence of the bank branch managers. The sample design adapted for the study is census study. All the banks under the 13 blocks of Madurai District and Madurai City as per the Annual Credit Plan issued by the Lead bank, Madurai District are included for the study. It is found that the significantly associating profile variables with the emotional intelligence level among the respondents are age, level of education, marital status, monthly income, years of experience in the banking sector, number of employees under control, number of training programmes attended so far, occupation of the spouse, monthly income of the spouse, family size, and number of earning members per family. The analysis infers that out of 17 profile variables, 12 profile variables are associated with the emotional intelligence among the respondents. It reveals the importance of profile variable in the determination of their emotional intelligence level.