International Journal of Social Sciences and Management

154-157

Authors: Rutchapong Chatchawan, Kanon Trichandhara, Idsaratt Rinthaisong

This study aimed to develop a conceptual framework of factors affecting innovative work behavior of employeers in local administrative organizations. The study was conducted through a review of literature and document analysis. The results were presented in a form of descriptive analysis. The results show that team climate inventory, learning orientation, organizational supoortiveness, and transformational leadership play a direct role in developing innovative work behavior. Meanwhile, organizational supportiveness indirectly affects team climate inventry and transformational leadership indirectly affects learning orientation.

165-176

Authors: Ramesh Neupane, Manju Devkota

The main purpose of this research is to examine the impacts of service quality dimensions on patient satisfaction as a study of private hospitals in Nepal. This research has also evaluated the perceptions of the patients about service quality offered by private hospitals and level of their satisfaction. The research was conducted through influence of positivism philosophy and deductive approach. The two hypotheses were generated with the help of existing knowledge and literature related to service quality and customer/patient satisfaction. The formulated hypotheses were tested through primary data collection from the customers/patients of private hospitals in Nepal. The questionnaires survey was used to collect data in this study. Different five factors of SERVQUAL dimension and four factors of patient satisfaction: price, image, perceived quality and convenience were used to analyse service quality and patient satisfaction respectively. Samples of 490 patients from different 10 private hospitals which all are based on Kathmandu were considered in the study. The results indicated that each dimension of service quality is positively correlated with patient satisfaction, and overall service quality and patient satisfaction has correlation coefficient of 0.719 which is significant at the 0.01 level. This implies that service quality and patient satisfaction are positively correlated with each other. The results demonstrated that service quality has strong positive impacts on patient satisfaction as regression analysis demonstrates that service quality has significant impacts on patient satisfaction as β = 0.719 and P = 0.000 which is less than 0.05. Similarly, the results also indicated that private hospitals in Nepal are providing high level of service quality in the view of patients/customers; and there is high level of patient satisfaction at the private hospitals in Nepal.

185-191

Authors: Saowanee Thapphet, Apipa Prachyapruit, Varaporn Bovornsiri

This research aimed to 1) analyse the situations and problems of Business English instruction, 2) examine the accelerated learning system to enhance motivation in Business English learning for undergraduate programmes by means of a focus group of 10 people, and 3) evaluate the accelerated learning system to enhance motivation in Business English learning for undergraduate programmes. The sample consisted of 30 Chairs of Management, the focus group with 10 experts, and the experimentation with 34 students, while the three steps of the research process included 1) the examination of concepts and theories, 2) the learning system development, and 3) the learning system experimentation. The data were analysed using percentages, mean, standard deviation, and t-test (dependent samples), and the paired difference was analysed using LSD and one-way analysis of variance. According to the results of the learning system development, the system consists of the following components: 1) input, 2) process, and 3) output and feedback. Meanwhile, the system process elements include the: 1) principles, 2) objectives and 3) evaluation and assessment of training, contents, training activities, and roles of instructors and learners. The learning system evaluation results reveal that the pre- and post-trial difference of learners’ Business English knowledge to be at the statistical significance level of .05. Also, the pre- and post-trial motivation was different with an increase at the statistical significance level of .05. With respect to the level of satisfaction towards the learning system, the learners’ satisfaction towards the learning system was found to be at the highest level.

198-201

Authors: R. Mishra, A.K. Gupta

Agriculture is an important part of India's economy and at present it is among the top two farm producers in the word. This sector provides approximately present of the total number of jobs available in India and contributes around 13.5 percent to the GDP. Agriculture is the only means of living for almost two-thirds of the employed class in India. As being stated by the economic data of financial 2014-15, agriculture has acquired 13.5 percent of India's GDP. The agriculture sector of India has occupied almost 43 percent of India's geographical area agriculture play a vital role in the in the Indian economy over 70 percent of the rural house hold depend on agriculture. Agriculture is an important sector of Indian economy as it contributes about 60 percent job the population. the food grain protection has form 57 million tons (MT) in 1950-57 to268MT during 2013-14 highest ever since independence. In the years since its independence, India has made immense progress towards food security. Indian population has tripled, and food - grain production more than quadrupled. There has been a substantial increase in available food-grain per capita. Present study was carried out in two blocks of district Satna with 120 farm women. Eight farm practices were selected after the consultation with officials and farmwomen. Correlation coefficient was used to find out relation between extent of knowledge and extent of participation of the farmwomen with regard to the practices. It was found that there is a equal variables positive and negative, significance and non-significant relationship between participation and knowledge of the respondents.

210-222

Authors: Elvis Asiedu

Using data collected from Ghanaians living in the United Kingdom, and the USA; this research examined the motives that drive the performance of transnational entrepreneurship, the mobility involves and why such businesses normally fail. The study was conducted in 2013-2017; with a population size of 120 Ghanaians living in the UK and the USA. The objective was to find out what really drives the performance of these entrepreneurs who operate in a condition where costs may be known but rewards are uncertain, yet they are motivated. The research employed both deductive and exploratory approach and the methods were both primary and secondary. The study focused on small-scale entrepreneurs who run their businesses through personal social connections. The general results show that though individuals motives for seeking self-employment are diverse and numerous; and differ on certain points. However, there are some basic motives common to all and that is majority of the respondents with the average score of 63.3% supported that Economic Mobility, Financial Independence, Success Perspective, and Social Factors, are the most driven factors for the engagement in transnational entrepreneurship. We discovered that in a small-scale business, where most often do not have the needed managerial capabilities to engage in corporation, trust can be used to avoid loses that might come as a result of someone’s misconduct. We also discovered that the successes of these entrepreneurs are based on attitudinal; the degree of embededdness in the home country; personal and the institutional regulations of the destination countries. The results found that Ghana Transnational Entrepreneurs (GTE) are more into Merchandising Business with (59.21%) as compared to Service Business (34.21%) and Manufacturing Business (10.53%); and such businesses are managed and run mostly by their families (59.21%). Ashanti Region of Ghana was spotted to be more involved in doing business with 52.63%.