International Journal of Academic Research in Management

13

Authors: Fapohunda, Tinuke. M.

The factors affecting quality of work life have substantial roles to play in satiating the needs of the employees. It is about how people can do their work better and also how the work can motivate them to do better. This study evaluates the perceptions and experiences of quality of work life in Nigeria using fifteen indicators of quality of work life and 300 employees in four establishments in Lagos Nigeria. The survey instrument was a questionnaire administered in a field survey spanning two months between July and August 2013. The response rate was 280 (93.3%) of which 152 (54%) were men and 128 (46%) were women. The results indicate that most of the workers do not give highly positive ratings though some of the indicators had more positive assessments. For some indicators, there were significant gender gaps while others had similar levels of agreement or satisfaction. Organizations must maintain and improve the quality of work life in their establishments. There must be more commitment to investing in human resources who contribute significantly to sustained organization performance. To gain competitive advantage in organizations must be concerned about their human resources who are their most important assets and take consistent and steadfast measures to improve them and employ high-quality work-life experiences.

15

Authors: Mba Okechukwu Agwu

The paper discussed conflict management and employees performance in Julius Berger Nigeria Plc. Bonny Island. It views organizational conflict as a dispute that occurs when interests, goals or values of different individuals or groups are incompatible with each other. It assumes that integration of all stakeholders’ interests will go a long way in reducing conflicts in organizations and enhancing employees’ performance. It is based on the democratic conflict management strategy. The research question addressed the extent of the relationship between conflict management strategies and employees’ performance and employees/management perception of the effectiveness of conflict management strategies in Julius Berger Nigeria Plc. Bonny Island. The place of study is Julius Berger Nigeria Plc. Bonny Island while the duration of study is between August, 2012 and September, 2013. A descriptive research design was used in executing the study using 50 purposively selected sample respondents consisting of 25 managerial employees and 25 non-managerial employees of Julius Berger Nigeria Plc. Bonny Island. The core aspect of the study is the use of cross sectional survey research design in generating the required primary data. Data collected were analyzed using descriptive and inferential statistics. Results from the data analysis indicated that significant relationship exists between conflict management strategies and employees’ performance and no differences exist between managerial and non-managerial employees’ perception of the effectiveness of conflict management strategies. The research therefore recommends among others: promotion of industrial democracy, regular management/employees meetings, and strict implementation of collective agreements and regular review of personnel policies.