International Journal of Academic Research in Management

Number 2, 2013

9
Designing Evaluation Performance Model for Authorities Counter Meli Bank

Authors: Sedigheh Rostami , Mohammad Thaghi Mahmoudi , Sfandiar Ahangedeh

Abstract

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Human resources are among principles of every organization; its performance improvement highly increases organization performance. It is significant for government banks which have great structures, may deal with government cash flow responsibility and their improved plans can help increase the given services to people. So, this present thesis aims at giving performance assessment model which is combination of balance scored card models and European Foundation Quality Management model to achieve an effective approach to assess Bank in charges performance (receipt and payment in charges of the branch). Analyzing strengths and weaknesses of mentioned models, we collect our data by Delphi technique process and three questionnaires prepared by 20masters of Meli Bank and proficient's, locate under scales of improvement model separately in different landscapes of balance scored cards. To justify the model and determinate variables relations regarding Morgan Table, a sample of 52 Meli Bank staffs of Shahrekord town selected and the questionnaire distributed. To confirm its validity, expertise of 5 professors were required. Gained permanence by kronbakh α is. / 94. Finally to achieve the aims of research, SPSS and Laiserl software's used to analyze data. Results of factor assessment show a meaningful relation between variables and appropriateness of suggested model. Thus, we can consider important aspects of counter in charges performance achievements by this model.

12
Studying Advantages of Cooperative Management Administration Programs and Their Relationship with Improvement of Organizational Factors in Sepah Bank of Ardebil Province

Authors: Ahmad Reza Shecarchizadeh , Mohammah Hosein Moshref Javadi , Zeynab Faraji Majareh

Abstract

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In the contemporary management, the participation of employee in the process of decision making has always attracted the attention of theorists of this field; in addition, different ways and mechanisms have been offered in order to use their comments in organizations. However, one of the problems faced by organizations is the problem of human power and inability to use the potential ability of employees. Also the existence of traditional organization structures will make the personnel participation in organizational affairs difficult. For this reason, a study was done about the administration of cooperative management plans and organizational factors in Sepah bank in Ardebil region. The independent variable consisted of components of clear objectives, evaluation of performance, organizational structure, training of employees, rewarding system, and access of employees to resources. The dependent variable was cooperative management. The goal of this study was to establish cooperative programs in the direction of improvement of organizational factors, particularly among employees that increase the amount of effectiveness of employees as the main resources of the organization, and reduce additional costs. This research was done in the form of descriptive survey with the aim of studying the advantages of administration of cooperative management programs and their relationship with improvement of organizational factors in Sepah bank of Ardebil province. Standardized questionnaires of Whetten & Camera were used with slight changes. 172 questionnaires were distributed among employees from which 120 were answered and returned. Correlative coefficient of Pierson was used in this research because there was a relationship between dependent and independent variables, and the components of independent variable were ordinal. The findings indicated that there was a meaningful relationship between dependent and independent variables. In other words, there is a direct relationship between organizational factors and cooperative programs. Therefore, we can use cooperative management programs in banks and other government offices that have traditional structures with dictated programs in order to present more awareness to employees and create a cooperative atmosphere in organizations and also improve organizational structures along with an ideal and effective performance.