International Journal for Quality Research

10

Authors: Alina-Andreea Dragoescu Urlica, Sandra Stefanovic, Lulzime Kamberi, Marta Boguslawska-Tafelska

This paper aims to examine language learning and communication modalities in the emerging digital educational spaces used by undergraduate students from Banat's University "King Michael I of Romania" from Timisoara, Romania, University of Tetovo, North Macedonia, and Lomza University in Poland during the academic year 2021-2022. Particularly, the use of digital platforms provided for online schooling during the pandemic is analysed based on feedback from students participating in online English classes. The purpose of the study is to reveal the specific modalities available for collaborative learning communities, as well as the challenges faced by both learners and educators and the viability of maintaining ecological multimodal dialogues. The paper explores how online classes are able to mobilize students in digital spaces to enable the development of language learning, as well as soft skills promoting communicative competence, while also maintaining the need for visibility within distance education. The analysis uses a multimethod approach, on the one hand theoretically grounded in ecolinguistics and ecosemiotics (evolving from semiosphere theory) by investigating digital practices and, on the other hand, experimental-based qualitative analysis examining the feedback collected from students through surveys conducted anonymously. Ultimately, the discussion aims at enhancing genuine interactive openness and plurivocal dialogue which valorizes identity formation, from a quality-based and ethical perspective.

12

Authors: Andrijana Rogošić

Quality Costing is one of contemporary accounting methods that can provide the most relevant information for the decision-making in quality management. This strategic management accounting method brings many benefits yet many companies hesitate to implement it. Those quality-oriented companies that use Quality Costing often do not deploy it properly. Some companies are at the first stage of collecting and measuring quality costs when the problem with cost identification occurs. During the time and depending on the knowledge of quality managers and accountants the quality costs become better followed-up. Thus, the scope of quality cost recording and the usage level of Quality Costing determines its maturity level. The aim of this study is to investigate the effect of the frequency of quality cost reporting on the level of Quality Costing maturity. Among the observed companies only 44.3% prepare quality cost reports. Findings indicate that if quality managers use accounting information more often, the more developed (matured) Quality Costing becomes.

14

Authors: Robert Szydło, Małgorzata Ćwiek, Sylwia Wiśniewska, Marek Koczyński

Most of the questionnaires used to measure quality of life are not covering most important areas for young people' in emerging adulthood stage. The aim of this paper is to present the creation procedure of a shortened version of the questionnaire for multidimensional examination of students' quality of life (MIS-QOL-S), its structural and theoretical validity as well as reliability. Within a three step quantitative approach, the MIS-QOL-S revealed a high reliability of 0.94 as measured by Cronbach's alfa, and 0.972 when measured by the split-half coefficient. The theoretical validity of a tool measured by a Pearson's coefficient revealed the results of 0,97 with MIS-QOL; 0,62 with SWLS and 0,693 with QOLS which proves reliability and validity of a crated tool. Based on its properties MIS-QOL-S may be used for research and diagnostic purposes in the fields of social sciences such as management, psychology or sociology as well as in medical science.

14

Authors: Nadiya Shkromyda, Vitaliy Shkromyda, Taras Gnatiuk, Iryna Franchuk, Svitlana Viter

The study analyzes the state of social entrepreneurship, quality of accounting in the EU and its state regulation. The social entrepreneurship development intensity was calculated by taking into account the level of GDP per capita of the country, which revealed certain patterns: countries with a high level of social protection form a lower level of social entrepreneurship development. For countries that have a high level of economic development is characterized by high intensity of social entrepreneurship; territorially limited countries. The systems of indicators that allow assessing the social effect of the country through the macroeconomic indicator of GDP per capita with the specification of social groups are described. It is proved that the effectiveness of social entrepreneurship depends on the level of income of social groups. That's why in Eastern Europe countries (Bulgaria, Hungary, Romania), the intensity of social entrepreneurship is much lower than in Western EU countries (Germany, France).

16

Authors: Alona Kliuchnyk, Vyacheslav Shebanin, Olena Shebanina, Yuri Kormyshkin, Volodymyr Rybachuk, Zoriana Buryk

As a result of the study, it has been found that the role of public administration in the regional development of EU member states is the highest in less developed countries, forasmuch as after joining the EU these countries have adapted their national legislation and the legal system as a whole to much higher standards than national ones. As a result, investors' confidence is growing, the investment climate and business activity are improving. It has been proved that the basic strategic factors of public administration in less developed EU countries will be the factors related to improving the quality of regulatory and legal support of the social-economic environment and ensuring the rule of law. The factors outlined and policies towards achieving high level can be used by developing countries as a positive experience in reforming national legal systems and public governance.

18

Authors: Hugo de Oliveira Guimarães da Silva, Mariana Cristina Magalhães Costa, Maria Victoria Cabrera Aguilera, Maria da Glória Diniz de Almeida, Bernardo Bastos da Fonseca, José Salvador da Motta Reis, Luís César Ferreira Motta Barbosa, Gilberto Santos, Nilo Antonio de Souza Sampaio

This abstract presents a case study approach based on qualitative methods and data that aimed a detailed examination of an environment, a particular subject or situation. The objective of this work is to improve the painting process of an automotive company through the application of Statistical Process Control for the optimization of performance indicators quality and productivity. Statistical Process Control is applied to the monitoring of manufacturing industry processes, including automotive manufacturing. The implementation of the SPC in production environments is to improve and control real-time product and process characteristics, quality and productivity is an accepted manufacturing event.

20

Authors: Ljudevit Krpan, Krešimir Buntak, Predrag Brlek, Ivan Cvitković

The protection of market competition is one of the fundamental concepts of the Community acquis. It is implemented through strict supervision and regulation of subsidized economic activities. The aforementioned acquis must also be accordingly implemented in the field of transport, i.e. the field of providing transport services. The provision of public passenger transport services is characterized as an activity of general economic interest, for which public service contracts must be concluded. With that in mind, the paper presents one of the possible models for defining the minimum standard for the accessibility of public passenger transport. The model is based on the available statistical data and it can be used in the preparation and implementation of tenders for the conclusion of public service contracts to which all interested carriers can apply under the same conditions. The proposed methodology is simple to apply and it is based on generating the needs for movement depending on the structure and complexity of life functions correlated with the size of the settlement. Research results confirm the possibility of applying the mentioned method as referential in defining the minimum scope of the public passenger transport service at all levels.

20

Authors: Andrey A. Polukhin, Veronika I. Panarina, Svetlana P. Klimova

This article is aimed at substantiating the prospects and developing recommendations for quality management in the food market in favor of sustainable development based on industrial and manufacturing engineering in the digital economy. Taking into account the influence of factors and using the capabilities of industrial and manufacturing engineering in the age of digital economy when studying quality management in the food market on the basis of industrial and manufacturing engineering determines the originality and uniqueness of this study. The benefits of digitalization are substantiated in it for the first time, not from the standpoint of enterprises (productivity growth) or the state (growth of transparency and accountability), but from the standpoint of consumers through the lens of quality. The novelty of the research also consists in the development and application of a new scientific and methodological approach to measuring quality in the food market, based on a broad interpretation of quality in the unity of consumer properties, sufficiency and availability of food products. The new approach opens up opportunities for learning and managing the quality in the food market for sustainable development that were not available previously. The authors developed a scientific and methodological approach to the quality management in the food market for sustainable development based on industrial and manufacturing engineering in the digital economy, proposed policy implications for its practical application, and conducted a case study, and tested a new approach on the example of the soybean seed market in Russia.

22

Authors: Agnessa O. Inshakova, Ekaterina P. Rusakova

The purpose of this paper is to study the contribution of the factors of industrial and manufacturing engineering to quality of digital legal proceedings in the EAEU (Eurasian Economic Union) and BRICS and to develop recommendations for managing these factors for increasing the quality of services' provision in the form of digital evidence, Internet courts, and E-court. Originality of this research is ensured by the following competitive advantages as compared to the existing literature sources. Firstly, we specify the "wide" treatment of quality of digital legal proceedings' services and select the indicators, form statistical basis and offer a methodological approach to complex indicative evaluation of quality of digital legal proceedings' services. This provides a scientific basis for protecting business's interests in the court in the interaction with the state. This also forms a comprehensive scientific idea on creation of favorable conditions for doing business with the help of increasing the quality of digital legal proceedings' services. Secondly, we take into account the influence of the factors of industrial and manufacturing engineering on quality of digital legal proceedings' services. This allows developing detailed and precise applied recommendations for state management of quality of digital legal proceedings' services in the interests of their increase. Thirdly, we study the experience of countries of the EAEU and BRICS, which allows determining the differences in quality and influence of the factors of industrial and manufacturing engineering on digital legal proceedings' services among developing countries and the consequences for favorability of doing business.

22

Authors: Gilyan V. Fedotova, Roman R. Chugumbaev, Nina N. Chugumbaeva, Irina S. Larionova, Gulnara K. Dzhancharova

This purpose of the article is to assess the quality of life of the population of Russia in the conditions of the ongoing crisis caused by the current global challenges provoked by the current epidemiological situation. The originality and novelty of this article consists of the following aspects. First, the authors characterize the concept of quality of life from the positions of different authors and consider the main factors influencing on this indicator. In addition, the main approaches to assessing this standard of living of society are considered in the article. Secondly, the authors analyze of the main statistical indicators reflecting the quality of life of the population in the certain country using the example of Russia and for this purpose select digital material on such parameters as economic, social, demographic, ecological living conditions. Special attention is paid to the ongoing processes in the public administration system and the provision of public services to the population. Thirdly, the authors carry out a regression-correlation analysis of statistical data on the main parameters of the socio-economic standard of living was and determine the projected figures of the future development of the main spheres of public life. The main conclusions are made about the relationship between the basic indicators of the quality of life of the population and their influence on the general level of socio-economic development of the country in modern economic conditions. The main scientific contribution of the study is lying in the identification of the degree of the correlation between various indicators of the socio-economic development of the country in the context of the current crisis state of the public sector on the example of Russia. Recommendations for the future development and adjustment of the public administration system under the influence of the current crisis are developed.