International Journal for Quality Research

5

Authors: Dragan Rajkovic, Mirjana Aleksic

Integration of management systems for quality, environment, health and risk management as well as corporative social responsibilities is workable corporative approach to reduce costs, effective use of resources, higher motivation of employees and better fulfillment of requirements of social engagements and stakeholders. This paper presents contents of literature and review of a company motives on integrated management system (IMS) implementation, namely factors affecting the IMS implementation.

9

Authors: Aleksandar Vujovic, Zdravko Krivokapic

This research presents chronology and trends in area of quality management system through nonconformities. The aim of the work is to forecast possible scenario to foresee activities for future period and time what will point out on critical indicators and on possible measures for improvement. Furthermore, research identifies advantages, disadvantages and possibilities, especially for production and service sectors. The work presents long-term research on quality management system and experience and knowledge that are obtained based on real indicators.

10

Authors: Zora Arsovski, Slavko Arsovski, Zoran Mirovic, Miladin Stefanovic

This paper describes design methodology for quality goals simulation model as a supporting tool for quality goal-directed decision-making at strategic management level. The paper presents such an integrated, system (MIS/DES) and draw attention to the essential role of simulation based strategic quality goal-directed decision-making within it. With proposed approach it is possible to converge, or focus, comprehensive but static MIS knowledge in dynamic simulation models and to fully utilize prediction power of simulation for effective and integrated quality goal-directed strategic decision making. Importance of modeling in field of control, equality of knowledge and models, dynamic nature and complexity of models and real systems from viewpoint of modern cybernetic science are also presented in the paper. The final goal is a purposeful decision-making simulation system that guides in the right direction strategically focused management action promising implementation of strategic plans and achievement of related quality goals. In its experimental section the paper describes a quality goals model designed for concrete environment. Overall model structure, components structure, components relations, mathematical models, and other elements of modeling approach are also given in this section. Finally, an example of successfully designed simulation solution is given. The approach presented in the paper gives verbal and mathematical problem description, builds ontology of quality goals problem domain, uses Extended Petri Nets as modeling tools in order to obtain faithful model which easily can be replicated in object oriented class and object hierarchy.

13

Authors: Drago Dubrovski

Intensive and extensive, radical and dynamic changes in the today's environment require adjusted, creative and innovative managerial d evelopmental solutions, also based on the fuzzy logic, needed for strategic decision-making in contemporary business conditions, otherwise the management cannot be able to successfully ensure further existence and development to th e organisations. Although the state of crisis in the company can be affected by various interrelated external and internal causes, which as to intensity and appearance vary by company, the essence of the causes surely lies in the management of the company. Despite the fact that the hypothesis of existing a pattern of management mistakes which follows the changes in political and economic environment cannot be completely reliably confirmed some outlines of such pattern are in spite of all seen. In highly complex business environment, characterized today by financial crisis, recession or slowdown of world or national economies, when much more fuzzy logic in management decision-making is needed, management mistakes can derive also from incapabilities to cope with such complex environment.

13

Authors: Mangal Gogte

This paper is oriented on analysis impacts of plastic bags on environment. In this paper is analyzed did plastic bags are so harmful, and what are the main ingredients of it. One part of this paper is oriented on effects of plastic bags and management of their usage. There is also made comparative analysis between impacts of plastic and paper bags on environment.

4

Authors: V. Vasovic, R. Drobnjak, B. Muric

Industrial developments, primarily followed by quantitative growth without influence of a qualitative component of creation, raise the question of the survival of the community itself. New science should find the solution of environmental development of modern society, i.e. to contribute to the development of qualitatively different formula of life.

6

Authors: V. Rankovic, J. Radulovic

According to the contemporary epidemiological researches, there are some indications that extremely low frequency electromagnetic fields harm human health which has been proved through numerous scientific studies published in recent years. Today, most countries use the ICNIRP guidelines and Council Recommendation as the scientific basis for their recommended levels of exposure. Magnetic fields from high voltage transmission power lines have been discussed in this paper. The field profiles and their contribution to environmental pollution are studied. The obtained results are found to be useful for discussing the comparison of the field densities on the human body at the ground level under or near the lines.

7

Authors: D. Tadic, V. Cvjetkovic, D. Milovanovic

In this paper, short retrospection of the multi criteria mathematical models and fuzzy expert systems from available literature for support of the decision processes in medical treatment is presented. The significance of the application of methods and techniques of artificial intelligence, primarily the theory of fuzzy sets in modeling of clinical uncertainties and ranking of the possible solutions is demonstrated. Special attention is focused to possibility of the application of medical expert systems in the process of determination and monitoring of the optimal therapy procedure for individuals. Summary of the possibilities for application of the medical expert systems in the republic of Serbia is presented.

8

Authors: A. Maric, S. Arsovski, J. Mastilovic

Food industry occupies special place in the processing industry, especially when we talk on the manufacturing of bakery products. Variable products quality on the market initiated the authors of this study to make an attempt, using comparative analysis of methods for quality control that are at most applied in bakery plants and other "convenient" methods to indicate the shortcomings and to argue convenience of using of methods that would improve testing of the quality. That approach could create a base for designing of model of quality improvement the baking industry.

6

Authors: A. Aleksic, B.Jeremic, M. Stefanovic, M. Djapan

One of the keys of successful business last few years is effective dealing with risks in every meaning of that word. At the time when the world economic crisis largely limits business, successful Risk management is the only way of survival for a large number of business systems. This paper will present the processes of risk management in supply chains that are in accordance with the standards ISO 28000 and ISO 31000. By implementing a holistic, enterprise-wide supply chain risk management program, companies also can uphold their commitment to providing strong corporate governance on behalf of stakeholders and increase their market value.

7

Authors: A. Vujovic Z. Krivokapic

This paper presents the experience of the authors, which was acquired during the preparation and initial steps in the project implementation of the quality system at the University of Montenegro. The paper points out some models and distinguishes one, in our opinion, which is based on detailed analysis, the optimal model for the establishment of quality in higher education and excellence in higher education. Also, the paper was presented and the structure and basic for referential which can make implementation of a high quality in the institution.

9

Authors: M. Metaj

Albania possesses a wide range of ecological systems including coastal zones, estuaries and lagoons, lakes and wetlands, grasslands, middle-low altitude coppice forests, high altitude forests, alpine vegetation and glacial areas. The country possesses about 3,250 species of vascular plants, 165 families and more than 900 genera. Medicinal plants (botanicals) and non-timber forest products have a long history of importance in the culture and traditional knowledge of Albania. Proper legislation and especially legal and regulatory framework enforcement for the regulation of this developing industry remains lacking. A Strategy of Biodiversity plan developed in 2000 calls for an increase in the Protected Areas system which currently covers some 6 % of Albania's area to a total area of 435,600 ha, approximately 15 % of the country's territory. Changes in the legal and policy framework as well as institutional structures is required to move forward and provide an environment for biodiversity conservation and a sustainable protected areas system. The various threats to biodiversity and constraints to improvement are outlined as well as recommendations for sustainable use, assessment and regulation.

10

Authors: A. Suchanko, I. Mikulecky, J. Hodolic

This research is a part of ETIQUM Tempus Project which is focused on development of training courses in the field of quality management and metrology. The article covers the analyse of steps which were required for transposition EU Directive on measuring instrument (MID) into national legislation of Slovak republic. It covers not only information about implementation but also mandatory periodic verification after placing on the market as well.

12

Authors: J. Jovanovic, Z. Krivokapic, S. Ramovic

The paper analyses creation of Balanced Scorecard, which includes environmental protection elements in AD Barska Plovidba. Firstly,the paper presents proposed models that include elements of conventional Balanced scorecard, and then we start with proposed models evaluation. In fact, as implementation and evaluation of the model in AD Barska Plovidba takes longer period of time, its evaluation and final choice is based on ISO 14598 and ISO 9126 with use of AHP method. Usually those standards are used for quality evaluation of software products, computer programs and databases inside organisation. After all, they serve as support for their development and acceptance because they provide quality evaluation during the phase when software is not yet implemented inside organistaion, what we assume as very important.

6

Authors: S. Arsovski, K. Kanjevac Milovanovic

The basic subject of this work is the model of new approach impact on quality and safety products, and competency of our companies. This work represents real hypothesis on the basis of expert's experiences, in regard to that the infrastructure with using new approach directives was n't examined until now, it isn't known which product or industry of Serbia is related to directives of the new approach and CE mark, and it is not known which are effects of the use of the CE mark. This work should indicate existing quality reserves and pr oduct's safety, the level of possible competency improvement and increasing the profit by discharging new approach directive requires.

7

Authors: M.-A. Diaye, J. Jovanovic, Z. Krivokapic, A. Vujovic

According to several researchers, workers involvement into the implementation of a quality system in a firm is a key of its success. Since training can improve workers involvement during the implementation of a quality system in a firm, we try in this paper to evaluate quantitatively in the case of Montenegro, the impact of training of workers' involvement. Using an original data set about two leading firms from Montenegro, we show that the coefficient associated with the training variable is on average about -1.44 and is significant at a level of 1%. That is workers who are not trained during the ISO 9001 implementation are strongly less involved into the quality management process of their firms.

9

Authors: D. Grahovac, R. Kucinar

Corporate cost management is a key prerequisite for successful management, a process of guiding the enterprise from the existing to the particular, desired performance. Traditional cost management systems, based on the use of financial indicators, do not satisfy the needs of modern enterprises. Conventional cost management system is based on standard cost accounting systems information support. It provides cost reduction program, accordingly labor costs reduction methods realized as short term positive effects. Nowadays, a great number of different models have been developed. They have a more complex approach to performance analysis, using both financial and non financial indicators, grouped in a certain number of performance perspectives. The disadvantages of these modern systems can be diminished through their integration, which leads to creating new, integrated cost management systems. That we can see trough integrated software packages who covering almost all aspect of corporate business management.

10

Authors: Z. Kalinic, S. Arsovski

Mobile devices are becoming more common tool in everyday life. There are many areas of implementation, and in this paper, the use of mobile devices in education and training (also known as m-mearning) is considered. The advantages and limitations of mobile devices and its use in education and several examples are also presented. Since this is new area, there are no generally recognised standards for its implementation. Some recommendations and technical standards on mobile content development and delivery are given.

15

Authors: J. Jovanovic, Z. Krivokapic

This paper is based on doctoral dissertation which is oriented on improving environmental management system using multi - software. In this doctoral dissertation will be used key results of master thesis which is oriented on quantification environmental aspects and impacts by artificial neural network in organizations. This paper recommend improving environmental management system in organization using Balanced scorecard model and MCDM method - AHP (Analytic hierarchy process) based on group decision. BSC would be spread with elements of Environmental management system and used in area of strategic management system in organization and AHP would be used in area of checking results getting by quantification environmental aspects and impacts.