International Journal for Quality Research

10

Authors: Galina Pankina

The article considers peculiarities and the prospect of the practical implementation of a rather new standard developed by ISO and adopted in Russia. The objective of ISO 29990:2010 is to provide a generic model for quality professional practice and performance, and a common reference for learning service providers and their clients in the design, development and delivery of non-formal education and training.

14

Authors: Irina Rudaya

This study provides data on adult continuing education or lifelong learning in the Russian Federation, obtained through analyzing official statistics, as well as information and analytical outputs from international and Russian surveys. It contains data on education levels by age group, key employment indicators, and other data, indirectly reflecting the influence of education on welfare and life quality, and also data on the duration of lifelong learning and participation of adults in continuous education in the Russian Federation. Findings of the research are used in developing a concept of lifelong education in the Russian Federation.

14

Authors: Stanislav Nazarevich, Maria Smirnova, Vladimir Tushavin

In the paper, we develop approaches to the estimation of production enterprises based on the criteria of classification of products, goods and services to innovative products. Developed their qualitative scale for interpreting the results of the evaluation, blind spots, which were not included in the intervals, are compensated by the use of fuzzy sets. In the presented method uses integral criterion based on fuzzy accessory products specific form. The obtained numerical values of the integral criterion reflect the adequacy of the technical characteristics to determine the form of new products, as well as identifying the characteristics of the gap to peers and benchmarks. The technique is applicable to the assessment processes of innovation and competitiveness of new and current products, as well as in dealing with the definition of the innovative features of the new products.

14

Authors: Valentin Pugach, Elena Syrtsova, Olga Tokmakova

The article is devoted to the problem of assessing the quality of higher education. In the Russian Federation recently quality assessment of educational services provided by state-accredited universities is carried out by the state represented by the Ministry of education and science. State universities have simulated internal systemseducation quality assessment in accordance with the methodology proposed by the Ministry of education and science. Currently more attention is paid to the independent assessment of education quality which is the basis of professional public accreditation. The project "EQUASP" financed within the framework of the TEMPUS programme is directed to the problem of implementing the methodology of the online model of independent higher education quality assessment in the practice of Russian universities. The proposed model for assessing the quality of education is based on usage of 5 standards. The authors have done a comparative analysis of the model of higher education quality assessment existing in Vyatka State University and the model of education quality assessing offered by European universities-participants of the project EQUASP. The authors have presented the main results of investigation of this problem and some suggestions for improving the model of education quality assessment used by Vyatka State University.

18

Authors: Irina Veshneva, Rustam Singatulin, Alexander Bolshakov, Tamara Chistyakova, Leonid Melnikov

The authors of this work develop a management model of quality of process of competences development and support of decision of low-formalized tasks of management of learning quality process. On the basis of research of features of creation of a complex of feedback realization within the "operator - environment - machine" system the model is developed which provides the stage-by-stage evolutionary development of this complex when modeling various external and internal influences, and can be integrated into modern management systems. Systems of images recognition, a status functions method, testing systems, video recording, and photogrammetric methods are used. Taking into account some assumptions, the proposed approach can be widely applied in difficult training complexes, anthropomorphous training systems, in distant education, and for complex assessment of difficult social and economic objects condition.

20

Authors: Sergey Trapitsin, Olga Krokinskaya, Victor Timchenko

The article dwells upon the issue of the quality and efficiency of higher education and presents the results of the survey which determines the readiness degree of the University teachers and management to the effective contract introduction. The contractual relationship is to be discussion based and similar to the social contract which is possible only if the upper and lower parts of the University structure will combine their efforts and effectively cooperate. The synthetic and multi-faceted socio-economic character of efficiency makes the development of practice-oriented tools for performance management of the University a burning issue.