International Journal for Quality Research

10

Authors: obrivoje Catic, Milorad Bojic, Jasna Glisovic, Zorica Djordjevic, Nada Ratkovic

In the introductory part, the history development is presented, and it points out the importance of using the Fault Tree Analysis - FTA method for analysis of the reliability and safety of technical systems. By analyzing a number of references related to the FTA method, the FTA methodology is established, and explanation of some steps by this method is given in this paper. As an example of the practical application of methods, the failure of the solar concentrators is analyzed.For the failure analysis of the considered device, it is necessary to know the structure, functioning, working conditions and all factors that have a greater or less influence on its reliability. Along with an explanation of certain parts of the fault tree, the estimation of the significance of certain events is done, and it is considered to be able to eliminate causes of failure or to minimize the consequences of failure.

12

Authors: Goran Boskovic, Nebojsa Jovicic, Marko Milasinovic, Gordana Jovicic, Dobrica Milovanovic

Collection and transport of municipal solid waste (MSW), as a part of solid waste management, have a great environmental impact due to exhaust emissions from fuel combustion. Distance traveled appears as one of the most influencing parameter in total fuel consumed. This paper presents a general methodology for route optimization using Geographic Information System (GIS). The necessary databases were created and established methodology was applied to waste collection and transport system in the city of Kragujevac. Using GIS software one typical route was optimized. Furthermore, fuel consumption and associated exhaust emissions vary in different waste collection and transport stages. Waste collection and transport circuit was divided into four different stages. The estimation of Greenhouse Gas (GHG) emissions for optimized route was made and compared to estimated emissions of current route. Calculations, which also include vehicle speed as very important parameter, indicated great savings in GHG emissions.

14

Authors: Igor Milanovic, Miladin Stefanovic, Zora Arsovski, Dragana Rejman Petrovic, Vladimir Rankovic, Zoran Kalinic

I n recent years information integration became significant problem for both natural and legal persons in everyday operations. Huge amount of information are available, but insufficiently processed in order to have useful value. Choosing the right combination of tools and technologies for integration is prerequisite for requiring information from multiple heterogeneous sources and their qualitative and simple using after.In this paper, we have focused on information integration within companies which are parts of supply chain or network. This environment typically includes a various mix of sources, structured (such as relational or other databases), and unstructured (such as document repositories, spreadsheets, documents, web pages, emails and others). Effective information integration and sharing significantly enhances supply chain practices. Service oriented architecture (SOA) is an architectural style for building software applications that use services available in anetwork such as the web. The use of SOA to achieve inter-enterprise supply network information integration has many advantages.

16

Authors: Arun Vijay S.

Students' rating of teaching is one of the most widely accepted methods of measuring the quality in Higher Education worldwide. The overall experience gained by the students during their academic journey in their respective college is a key factor to determine the Institutional Quality. This study was conducted among the Physical Therapy students with an objective to capture the overall experience related to various aspects of their Academic environment including teaching and learning process adopted in their college. To facilitate that, a unique questionnaire called,"Academic Environment Evaluation Questionnaire (AEEQ) was developed covering all the important teaching elements of the Higher Education Institutions. The students' opinion was captured and analyzed through six sigma analytical tool using Poisson distribution model. From the non-conformance level captured through the responses from the students about the various categories of teaching and learning elements, the corresponding Sigma rating for each teaching element was measured. Accordingly, a six point Quality rating system was developed customizing to each sigma values. This study brings a new, innovative student driven Quality rating system for the Higher Education Institutions in India.

18

Authors: O. Rama Mohana Rao, K. Venkata Subbaiah, K. Narayana Rao, T. Srinivasa Rao

Quality of hot metal produced in a blast furnace is affected by multiple variables. Classical Statistical Process Control (SPC) methodologies are non-optimal to monitor and control these multiple variables as the effect of one variable can be confounded with effects of other correlated variables. Further, Univariate control charts are difficult to manage and analyze because of the large numbers of control charts of each process variable. An lternative approach is to construct a single multivariate T2 control chart that minimizes the occurrence of false process alarms. Multivariate control charts monitor the relationship between the variables and identifies real process changes which are not detectable with Univariate charts. This paper studies the application of Multivariate Statistical Process Control (MSPC) charts to monitor hot metal production process in a steel industry. T2 diagnosis with Principal component analysis (PCA) is applied to analyze the critical process variables.

26

Authors: Hagos Berhane, Ajit Pal Singh

Process capability analysis is a vital part of an overall quality improvement program. It is a technique that has application in many segments of the product cycle, including product and process design, vendor sourcing, production or manufacturing planning, and manufacturing. Frequently, a process capability study involves observing a quality characteristic of the product. Since this information usually pertains to the product rather than the process, this analysis should strictly speaking be called a product analysis study. A true process capability study in this context would involve collecting data that relates to process parameters so that remedial actions can be identified on a timely basis. The present study attempts to analyze performance of drilling, pressing, and reaming operations carried out for the manufacturing of two major lock components viz. handle and lever plate, at Gaurav International, Aligarh (India). The data collected for depth of hole on handle, central hole diameter, and key hole diameter are used to construct histogram. Next, the information available in frequency distribution table, the process mean, process capability from calculations and specification limits provided by the manufacturing concern are used with Taguchi technique. The data obtained from histogram and Taguchi technique combined are used to evaluate the performance of the manufacturing process. Results of this study indicated that the performance of all the processes used to produce depth of hole on handle, key hole diameter, and central hole diameter are potentially incapable as the process capability indices are found to be 0.54, 0.54 and 0.76 respectively. The number of nonconforming parts expressed in terms of parts per million (ppm) that have fallen out of the specification limits are found to be 140000, 26666.66, and 146666.66 for depth of hole on handle, central hole diameter, and key hole diameter respectively. As a result, the total loss incurred due to variation in the measured quality characteristics in the same order is estimated as, 14076950, 7364675, and 18226962 INR. It is found that the combination of histogram and Taguchi technique helps to evaluate the overall performance of given process.