Problems of Management in the 21st Century

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Authors: Editorial Board

Contents, Vol. 9, No. 1, 2014, PMC

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Authors: Ebru Aykan

The present study was conducted to determine the relationships between the emotional competence and task-contextual performance of employees. Data were gathered from 342 employees working in state and private banks. Relationships between the variables, significant relationships between the emotional competence dimensions and performance dimensions were observed in this study. No relationship was observed between the “guilty” dimension of emotional competence and task performance.Non-hierarchical cluster analysis was selected and K-means cluster analysis was performed to determine the emotional competence levels of participant banking professionals. The seven pre-specified emotional competences were classified by using Ward’s method. Cluster analysis revealed that the emotional competences of the participants were clustered in two groups as high and low. Regression analyses revealed insignificant relationships between the emotional competence and task performance of employees, but positive significant relationships between emotional competence and contextual performance. Significant differences were also observed in the emotional competence levels and task-contextual performances of employees. In other words, individuals with high emotional competence levels also exhibited high performances.

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Authors: Robert Lippert, Zoltan Gaál

One of the potential aspects of economic growth lies in focusing on furtherance the development of business clusters. By linking the complementary competencies of profit oriented enterprises, NGO-s, universities, research institutes and local authorities, the innovation potential and the productivity are significantly increased. The present study investigates a specific and challenging managerial activity, the role of the cluster manager. The aim of the research is to reveal the intrinsic motivation of cluster operations and to demonstrate the importance of the manager in the efficient and sustainable operation. An empirical research has been conducted involving cluster managers and member organisations through an extensive questionnaire survey in Hungary. First, determinant factors of cluster success have been identified. By using these factors, as the operational activity of the cluster, as well as the satisfaction of the members in the field of innovation and productivity, a new continuous three-dimensional maturity model has been introduced to evaluate the cluster success. Mapping the soft factors, organisational culture and leadership roles have been assessed by applying Competing Values Framework method. The results of the research depict the correlation found between soft leader characteristics and cluster success.

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Authors: Viara Slavianska

The strategies for academic personnel management as a factor for increasing the quality of higher education are discussed in the present article. The quality of the educational service is not only a national and European priority, but it is also a basic strategic advantage of every Bulgarian university, currently functioning in a highly competitive environment – for this reason it is steadily outlined in its strategy for development. One of the ways for improving the education is through elaboration of the system for human resource management. In essence it is intended to attract, retain and motivate the quality personnel through a collection of policies, procedures, and criteria in the field of training, assessment and reward. In this connection there are presented the strategies for personnel training and motivating, applied by Bulgarian higher schools as an instrument for improving the work performance. There are identified real and potential problems and on this basis is demonstrated the necessity of improving the motivational policies and practices as a means for improving the quality of the educational service. Some possible solutions for increasing the motivation in academic environment are offered.

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Authors: Piotr Tomski

Entrepreneurial intentions (EI) that direct attention, experience and activities towards business concepts, create the form and direction of organizations at their inception stage. Future organizational outcome, such as survival, development and growth are based on these intentions. The objective of the study is to examine undergraduates' EI on the example of the students of Faculty of Management of Czestochowa University of Technology (FoMCUT). Various dimensions of EI are discussed in the context of gender, student specialization, the level of studies and selected components of entrepreneurial attitude orientation. The conducted research leads to the conclusions concerning the level of EI of students of the faculty which is strictly connected with the science and practice of management and entrepreneurship. The survey took place in December 2013 and January 2014 on the randomly selected sample of 332 students of FoMCUT. The sample amounted to 6.9% of the total population of students of the Faculty. The research tool constructed by the author was the questionnaire. The respondents were the students of both full- and part-time course of study. This study is the basis for the future research on predictors of EI as the foundation of new business ventures. It directs attention towards relationships between entrepreneurial ideas and their possible results. It outlines the background for examining entrepreneurial traits and contexts which are important both for the development of every economy and creation of directions for the practice of management of micro- and small enterprises.

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Authors: Editorial Board

End page, Vol. 9, No. 1, 2014, PMC