Bulletin of Taras Shevchenko National University of Kyiv. Economics.

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Authors: A. Starostina, Doctor of Sciences (Economics), Professor, M. Ustymenko, PhD in Economics, Assistant Taras Shevchenko National University of Kyiv, Kyiv, Ukraine

The paper systemizes existing studies devoted to agglomeration formation and functioning and exploring the peculiarities of agglomerations' development in CEE countries. The research is based on a comparison of indicators for industrial agglomeration development in 51 region of CEE countries. The assessing prospects for industrial agglomeration development were conducted using the following groups of indicators: localization level, availability of resources, the demand for the products of the agglomeration area. The study used methods of analysis and synthesis of scientific generalization, comparison, induction and deduction. Results of the research shows that an important feature for agglomeration development in Central and Eastern Europe were foreign investment resources in the region, which is associated with the emergence of clusters in these regions, although this investment was not the only determinant of success. The success of agglomeration origination with foreign investment was driven by the presence of industrial agglomerations in key areas and related supporting industries. It builds up a competitive advantage in the region and specialization in international supply chains, supply of resources (labor, production, logistical), unmet demand in the domestic markets of these countries. As the prerequisite of agglomeration development was availability of resources (natural; capital; technological). Primary lack of capital; technological resources was compensated because of the transfer of activities from abroad due to other competitive advantages of the regions. Availability of market opportunities and demand for agglomerations' products was an important aspect of determining the potential due to unsatisfied demand in national markets of the countries and proximity to customers in West European markets.

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Authors: L. Shynkaruk, Doctor of Sciences (Economics), Professor, I. Baranovska, PhD in Economics, L. Milman, Degree seekers The National University of Life and Environmental Sciences of Ukraine, Kyiv, Ukraine

The approaches to the doctrine of long-term development of Ukraine, considering realities of functioning national economy, are substantiated. It is proposed diversification of Ukraine's economy to realize by two directions: through the modernization of traditional sectors and infrastructure and active transition to knowledge-intensive non-raw sectors of production and services. Directions institutional reforms with orientation on rapid improvement of the business environment and attract investment are determined. The basic directions of industrial policy, framework conditions of stimulation industry restructuring and priorities for SME development in Ukraine are defined.

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Authors: O. Krupskyi, PhD in Psychology, Associate Professor, V. Redko, Phd in Economics, Associate Professor Oles Honchar Dnipro National University, Dnipro, Ukraine

In the article the emotional labor is considered as a process that is determined by peculiarities of work in the tourist sphere. It was suggested 16 components of emotional labour on tourism and hospitality enterprises, their influence on some economic (employee welfare, productivity, employee turnover) and psychological (level of stress, degree of commitment and job satisfaction) indicators is analyzed in terms of staff's cognitive characteristics and chosen by them emotional strategies of it behavior. The influence of the cognition of an individual on the quality of provided services was substantiated.