Revista Clio América

146-159

Authors: Luis Fernando Quintero Arango

his article is derived from research conducted in retail stores in the city of Medellin, Colombia. The purpose of the research was to consider how Corporate Social Responsibility has an impact on clients and interest groups. The research was carried out through a qualitative methodology, through a hermeneutical approach. It should be noted that the epistemological sources have a foundation that supports the management of Corporate Social Responsibility, contributing to a business construction in a comprehensive and strategic manner. However, it was identified that companies in the retail sector are not convinced that acting in accordance with Corporate Social Responsibility contributes to their reputation and generates a positive impact on their clients and interest groups. The results of the study suggest two proposals to implement social responsibility in companies in this sector; First, consideration is given to considering social responsibility within the strategic plan of companies, and the second is to identify the way in which Social Responsibility contributes brand value and reputation to customers and other stakeholders.

169-176

Authors: Jahir Enrique Lombana Coy, Alberto Elías Muñoz-Santiago

Specific socio-economic dynamics have resulted in increasing development gaps among countries. Some approaches attibute development to an emphasis on productive factors related to labor force formed for either manual skills, either intellectual ones. This article centers around the relationship between competitiveness, education and employability to contribute to this discussion. Based on the review of authors that show the evolution of this relationship between productive factors and development, each section proposes reflections on the theoretical debate and the empirical observation, particularly regarding developing countries.

188-204

Authors: Claudia Díaz Sarmiento, Mariangela López Lambraño, Laura Roncallo Lafont

he generational diversity currently interacting in the workplace represents a challenge for organizations as the development of actions aimed to attract and retain the best human talent becomes more complex. This article describes the concept of “generation”, analyzing different approaches. It also classifies the various generational groups that have existed in society, according to their emerging date and replacement by next generation. Finally, it does a brief analysis of the Baby Boomer generation, Generation X and Generation Y or Millennials, emphasizing aspects such as attitudes towards work, main motivations and preferences in education. This is a valuable contribution to the understanding of the characteristics of generational groups that converge in the workplace, providing organizations with useful information for the development of effective strategies to select, retain and motivate their workforce, while taking advantage of the strengths of each generational group.

219-239

Authors: Mario Enrique Uribe Macías

sually, the elements constituting entrepreneurship are analyzed separately, which can make interested parties to lose the holistic vision characterizing it. This paper aims to propose analytical elements that can help to broaden the discussion and to lay foundations for subsequent empirical studies strengthening the state of the art on the subject. A documental review technique was used, centered around six conceptual elements tied to entrepreneurship --from the personal level (characteristics of the entrepreneur, leadership, personality, relational capital) to the structural one (corporate entrepreneurship, entrepreneurial ecosystem). The results highlight the relationships between the above mentioned elements and entrepreneurship to show the way they influence the work of the entrepreneur as well as the effect of relational capital upon new individual enterprises and companies. Some lines of research are proposed, mainly on the relation between leadership and the success of ventures in specific regions.

254-270

Authors: Kattia Cabas Hoyos, Yaninis González Bracamonte and Paulina Hoyos-Regino

The fundamental purpose of this article is to explore, from a theoretical point of view, the studies that have been carried out in the 21st century on intelligence and its applications in the different contexts or social and organizational scenarios. For which a literature review was developed in high impact databases, institutional repositories and physical and virtual libraries, in order to cover the largest amount of published information. In terms of results, it is clear that intelligence and its theories are a construct that has aroused great interest in scholars from various fields of science. Additionally, it is evident that one of the environments where the theories are most practiced is educational with a special emphasis on the theory of emotional intelligence. As a general conclusion, it is maintained that in the present century the applicability of the theories allows to debate on the effectiveness of the same.

8 - 20

Authors: Francisco Martínez-Batista

This research design is trans-sectional and nonexperimental. The research analyzes the equity position of financial intermediation cooperatives (I.F.) against the contributions of its partners. The paper reviews theoretical approaches of international and local accounting standards, ratio of total invested assets versus liabilities, as well as heritage and contributions. During the case study, the balance sheet figures, and the real differences under the uncertainty of the full standard were evaluated. The results show 14.8% equity and a similar deterioration of overall indebtedness. Also, in the case study --the real situation--, versus the full standard, and taking into account irreducible minimum capital contributions, Patrimony decreased 10.2% while Equity and Financial Liabilities increased 10.2%. In conclusion, it is recommended that some strategy be put in place to adjust the situation of international accounting standards to national standards, for the benefit of cooperatives. Esta investigación tiene un diseño no experimental y transeccional; se enfoca en analizar el posicionamiento patrimonial de las cooperativas de intermediación financiera (I.F.) frente a los aportes de sus asociados. Inicia con planteamientos teóricos de normativa contable internacional y local, la relación del Activo total invertido versus el Pasivo, Patrimonio y Aportes. El estudio de caso analizó cifras del balance de situación, las diferencias reales, bajo la incertidumbre de la norma plena. Los resultados arrojan desmejoramiento patrimonial de 14,8% y endeudamiento general por el mismo orden. En el estudio de caso la situación real, versus la norma plena, y considerando el Capital mínimo irreducible de aportes igual disminuye el Patrimonio en 10.2% y aumentan los Pasivos Financieros en 10.2%. En conclusión, se considera usar alguna estrategia que solvente la situación de la normativa contable internacional con las normativas nacionales, que converja en beneficio de las cooperativas.

35 - 47

Authors: Rick Kevin Acosta-Vega, Víctor Enrique Valencia-Espejo, Oscar José Ospino-Ayala

In this article the results of a study conducted at Casa Glamel —small business— are condensed. The goal was to assess the relevance of implementing an information system ERP that could help to improve productivity, quality and costs reduction. To carry out the research, a diagnostic process was carried out that encompassed all areas and processes in the company: technological, personnel-wise, budgetary, functional and software related. An outstanding conclusion of such diagnosis is that the company needs to reassess its objectives, its mission and its vision; it would also needs to, train staff on the subject of informatics and to acquire new technologies in order to obtain the expected benefits from implementing an information system ERP. En este artículo de investigación científica y tecnológica se lleva a cabo un diagnóstico en la microempresa Casa Glamel, para evaluar la pertinencia de implementar un sistema de información integral ERP que pueda contribuir al mejoramiento de su productividad y calidad y a disminuir costes. Para lograr el propósito de la investigación se realiza un diagnóstico evaluativo que incluye un diagnóstico tecnológico, de personal, de presupuesto, funcional y de software, con lo que se abarcan todas las áreas y los procesos de la compañía. Se destaca que al desarrollar la investigación se detecta la necesidad de reevaluar los objetivos, misión y visión de la empresa, capacitar al personal en el campo informático y adquirir nuevas tecnologías para obtener los beneficios esperados de la implementación de un sistema de información ERP en una organización como Casa Glamel.

59-71

Authors: Jaime Alberto Morón-Cárdenas, Lukas Sanz-Ramírez

This paper describes the situation of commercial sexual exploitation involving children and adolescents in the Historic Center and Rodadero in Santa Marta city (Colombia). The demand and supply in the market is analyzed, taking into account the interactions among implicated actors: the exploiter, the exploited, the consumer, the main public policy makers and formal tourism representatives. Their participation in the dynamics of this unwanted market is exposed, which it has become the scourge of Santa Marta society, tourism and the environment. Through surveys and interviews the profile of the potential consumers of such services as well as their manners of participation were established. It is maintained, as a result of the study, that demand plays a key role in the persistence of this market. It is suggested that public administration has performed very poorly in preventing andmitigating this phenomenon. And that the main goal of such policies as well as of committed citizens should discouraging demand.

88-107

Authors: Harold Silva-Guerra

This article is a reflection about education as the motor of the economic, social and human development of territories. It centers around Colombia. The main argument is that competitiveness does not exist unless Education, a crucial variable that translates into prosperity and progress, is taken into account. Education and competitiveness are thus interdependent inseparable allies. Companies need to innovate in order to be competitive, because once they offer unique products or services they can reduce or even eliminate competition –a distinctive proposal gets positioned among customers looking for product or service innovation if they get satisfied and if their expectations are met. Companies wanting to be at the head in their field, should see innovation as a dynamic partner, one that would guarantee their becoming a model for other companies to follow.