International Journal of Business and General Management

13-24

Authors: R. DHIVYA, S. D. SIVAKUMAR & S. SELAVANAYAKI

Continuance in online shopping is critical. Any online retailer should understand the factors that influence the consumers to return back for more. The Expectation-Confirmation Theory model (ECT model) with its four constructs (Expectation, Perceived performance, Confirmation/ disconfirmation and Satisfaction) best suited this research. The construct ‘usage continuance’ was added to the existing model and the results concluded that the marketing insights from the original ECT model does not cease at satisfaction but moves forward toward usage continuance.

35-50

Authors: SANJEEV KUMAR SINGHAL, PRABHAKAR JHA & VIJAY AGRAWAL

The ideas, rhetoric and ideologies about business practices being followed for undertaking Corporate Social Responsibility (CSR) have led tothe transformation of internal behaviour of the corporate sector and changed relationships of the corporate sector with external stakeholders including the state, the third sector and the social sector locally as well as globally. The pattern and exercise of state authority is changing from government (rowing) to governance (steering) due to the increasingly complex, plural and fragmental nature of public policy implementation and service delivery in the twenty first century. The concept of Third-Party Government as prevalent in developed nations like United States involves extensive collaboration of the national (federal) government with institutions like states, cities, counties, universities, hospitals, banks, corporations and others for the actual delivery of public services. In theabove collaboration the government shares a substantial degree of its discretion over the spending of public funds and the exercise of public authority with third-party implementers who include business and third sector organizations. This form of collaboration is yet to be acknowledged in developing countries like India incorporating plethora of social services to be delivered by the Government in order to cater the essential public services like education, health and other social services. The paper attempts to provide an insight into above mentioned form of Governance of Government-Third Sector Partnerships for carrying out Corporate Social Responsibility. Moreover the CSR approach have changed from traditional to partnership mode, the study also makes an attempt to figureout a conceptual framework of governance of partnerships between corporate and third sector for CSR using exploratory method based on established facts.

59-64

Authors: UDAYAKUMARI VIDHYASAGARA MENON & MUHAMMED REFEQUE

Over the years, there has been a growing significance for big data analytics. With the advancements in communication systems, storage and real time computing, many consider that “big data” have the capacity to change many crucial dimensions of the economy. The study focuses on how big data can influence economic planning and implementation with special reference to Oman. It discusses how public and private data sets can improve the way the government quantifies, tracks, and influences economic activities in a country. It also discusses how the time lags in combining, analyzing and utilizing the collected data can be reduced for improving better economic planning. The study has important implications for government officials, researchers and policy makers for providing real-time awareness and feedback for the economy and for developing required early warning systems.