Journal of Management Research and Analysis

115-122

Authors: Anjala Kalsie, Ashima Arora

A financial crisis of 2007-09 which started in advanced nation such as United States intersected with the freezing financial markets of the world economies and the suspended global trade, thereby transmuting into a global recession of intense gravity. The objective of this paper is to analysis the causes leading to such intense financial crisis which has hit the world at large. The leading indicators of financial crisis were securitization of mortgages, loose monetary policy stance adopted by the Federal Reserve, Basel norms which incentivized the investments in the mortgages, sovereign debt and GSE-sponsored mortgage backed securities more than the commercial and corporate loans, the rating agencies which awarded the lowest risk, high return ratings such as AAA to these assets, the inflationary pressure, substantial deregulation of the financial sector, bad computer modelling were the additional causes which helped in spreading the contagion of financial crises.

127-132

Authors: Harischandra Parshuram

This research paper will focus on the issues of application of the principles of Total Quality Management (TQM) to Service Industries, in general, as well as issues related to the training needs of the employees and other relevant related concerns. In today’s world class initiatives, employees need to be empowered in decision-making, either as a team, or as individuals. Empowered employees who are properly and adequately guided and trained, take decisions that help to achieve the vision of the Organization. They become customer-centric.

136-141

Authors: Walmik Kachru Sarwade

The Indian Automobile market is a promising industrial sector that is growing immensely every passing year. The automobile industry has an enormous opportunity for creating new wealth by delivering value to the world and also to the domestic user. The four-wheeler industry in India has not been able to match up to the performance of its counterparts in other parts of the world. The main reason for this has been the regulatory atmosphere that prevailed till the deregulation in the mid-1990s. After the liberalization the passenger car segment saw a boom and many companies from India as well as foreign entered the market. With liberalization, Government abolished licensing and removed restrictive trade policies. Automobile industry benefited greatly from these measures. The automobile industry in India happens to be the ninth largest in the world, following Japan, South Korea & Thailand. In 2009, India emerged as the fourth largest exporter of automobiles. Several Indian automobile manufacturers have spread their operations globally as well, asking for more investments in the Indian automobile sector by the MNC’s.

150-161

Authors: Sweta Singh

Welfare of employee and his family members is an effective advertising and also a method of buying the gratitude and loyalty of employees. Employee welfare is a comprehensive term including various services, benefits and facilities offered by the employer. The basic purpose of labour welfare is to enrich the life of employees and keep them happy and contented. Welfare facilities enable workers to have a richer and more satisfying life. It raises the standard of living of workers by indirectly reducing the burden on their pocket. Welfare means improving, faring or doing well. It is a comprehensive term, and refers to the physical, mental, moral and emotional well-being of an individual. Further, the term welfare is a relative concept, relative in time and space. It therefore, varies from time to time, region to region and from country to country. Labour welfare is an important aspect in every organization with some added incentives which enable the workers to lead a decent life.

169-172

Authors: Gyan Prakash, Shakti Prakash, Apurva Shrivastava

Impulse buying is a sudden and immediate purchase with no pre shopping intentions either to buy the specific product category or to fulfill a specific buying task. It is an unplanned purchase characterized by relatively rapid decision making and a subjective bias in favour of immediate possession. Usually retailers want to ensure that their stores must be so appealing that customer must attract to their stores and pay appropriate price for the eye catching merchandise. An Endeavour has been made in this paper to find out the probability of impulse buying behavior conditional upon demographic factors and to develop an appropriate marketing strategy. The outcomes of the study reflect that the customers’ demographic characteristics have significant influence on impulse buying behavior. It has been found high among youngsters (both unmarried males and females) who have no responsibility in raising families. JEL: M 31