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Subjective workload measurements among critical care nurses in a Greek intensive care unit of a small urban hospital:Prelimanary Results.
Authors: Aslanidis Th, Masoura N, Parisiadou P,Tetradi M, Tsakiri A, Kamparoudi Th, Zarda J, Savoulidou S, Thomaidou E, Tragiani E, Moschona E, Nanopoulou P.
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Patient care in Intensive Care Units is characterized be high demanding tasks, which lead in daily high workload. In the present study, a questionnaire-based evaluation of ICU nurse’s workload was conducted at the adult general 7 – beds ICU of a small urban hospital. NASA Task Load Index (TLX) along with other two tools, used for the first time in healthcare environment: Instantaneous Self-Assessment (ISA) and Crew Status Survey (CSS) were used for that purpose. Information about every nurse’s professional background and basic demographics were also collected. Responses from 70% of total nurse staff were collected. A total of 93 questionnaires (response rate=total shift coverage 40.25%) were included for further analysis while 2 questionnaires were excluded due to >50% of missing answers. The overall average workload for the period in interest is little to moderate, yet interesting variations do exist. Physical workloads seem to be highly related with both mental workload and time pressure; yet the last two are not related. Increased workload is perceived during morning shifts, and though there is variety in individually recordings, no relation was found between measurements and other characteristics, such as work experience (total or ICU), age of nursing staff, family status or time to work arrival. Subjective workload assessment via NASA TLX index, CSS and ISA workload surveillance tool provide a useful method of early detection of group or individual increased workload that allows proper management measures to be applied.