Journal of Innovations in Business and Industry

6

Authors: Bulent Eker, Aysegul Akdogan Eker

The increase in the number of universities in all countries in recent years has necessitated a rethinking of the criteria for evaluating education. It is important to keep in mind that no single indicator can capture all the factors that contribute to the quality of a university and different institutions may prioritize different factors depending on their strengths and objectives. It is important to note that university quality is a multifaceted concept and cannot be assessed based on only one indicator. A comprehensive assessment of a university's quality may require consideration of multiple indicators and contextual factors in order to get a holistic picture of its overall performance. Creative and innovative thinking is at the heart of this. As a result, many different criteria emerge. Quality is undoubtedly the first criterion that comes to mind. There have been great developments in this regard in Turkey. Every institution has started to create strategic plans targeting quality. In this sense, the Higher Education Council in Turkey has taken a new step in higher education with YÖKAK (Higher Education Quality Authority). Now, all universities are subjected to external evaluation, monitoring and accreditation by preparing KIDR (Internal Evaluation Report). It is observed that this is a great quality move for our country. In this sense, YÖKAK is making efforts to realize the desired quality indicators in universities not only on a formal basis but also on the basis of practice. In this sense, YÖKAK has been working on 4 basic issues (Leadership, Governance, Quality-Education, Teaching-Education, Teaching-Research Development-Social Contribution) which are addressed in quality in all universities. A systematic structure has been established to monitor quality. Each university now has a Quality main heading on its web pages, and the studies carried out are explained to the society. Of course, these studies find an increasing place not only on the web page but also in the application areas. In this study, quality criteria in Turkish universities are explained in a basic sense and suggestions are given about what needs to be done.

8

Authors: Nagham Farah

The teaching profession involves demands of various kinds as recently more and more space has been given to the emotional aspect that emerges from teaching. This trend stems from the awareness that teachers need to cope not only with pedagogical tasks but also with emotional burdens since teaching does not only involve pedagogical training as it carries many emotional aspects. In recent years, more and more studies address the issue of emotions in teaching. The concept of emotional labor refers to the ability to regulate emotions in an occupational setting. Studies on emotional labor among teachers have been conducted in the United States, in Europe and Asia. The concept of emotional work was first coined in 1983 by the American sociologist Arlie Hochschild. Two main techniques (strategies) have been identified: "surface acting" - the expression of an ideal emotion that is inconsistent with the authentic emotion and "deep acting" - turning the ideal emotion into an authentic emotion in order to match the expression of the emotions demanded by the organization. Based on studies that have indicated the relevance of emotional labor to teaching, this study seeks to review the topic of emotional labor and demonstrate a link between emotional labor and emotional regulation among teachers.

10

Authors: Nguyen Minh Tri

The issue of social justice is a fundamental issue of each era and has a great topical significance because it is posed together with human existence, associated with dreams and aspirations towards a nice and happy life. After all, the goal of economic growth is to serve people, the subject of development, fairly and progressively. Because, "Humans, ultimately mastering their social existence, are also thereby mastering nature, mastering themselves, and becoming a free man" (Marx & Engels, 1995, p.333). It is further confirmed in the United Nations Human Development Report (1995) when it says: “what does development mean without regard to human life?”.The purpose of economic development, after all, is only a means to serve human development. It is people who create conditions, seize opportunities, and turn them into a driving force to realize their development goals, which in turn will promote socio-economic development. In the process of international integration, Vietnam has actively implemented policies to achieve social justice and has achieved certain results, contributing to improving the living standards of all people. There are certain limitations that need to beaddressed to realize social justice in all of social life. The article analyzes the viewpoints and practices of implementing social justice in Vietnam, thereby proposing solutions to effectively implement social justice in Vietnam today.