Quality of Work Life Components: A Literature Review
Authors: Dr. T S Nanjundeswaraswamy, Sandhya M N
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In the global competitive era Quality of Work Life of employees is important to attract and retain skilled and talented employees. A large number of publications by various authors reflect the interest in this grey area. Reviews of literature on QWL have been done in the past by few authors. However, considering the contributions of QWL in the recent times, a more comprehensive review is attempted here. In this paper, the author has reviewed QWL components literature in a way that would help researchers, academicians and HR executives to take a closer look at the growth, development and applicability of these QWL components. The authors have examined various papers, and have proposed a new set of QWL components to measure the degree of QWL of employees in the changed scenario. They are Work environment, Job satisfaction, Opportunities For Growth And Advancement, Adequate and fair compensation, Emotional Intelligence, Organizational commitment, Organizational culture, Relationship and co operations, Job security, Occupational stress, Leadership styles, Nature of Work, Facilities, Autonomy of work, Employee Attitude, Job Challenges/ Job responsibility, Training and Development, Adequacy of resources.