Business Excellence and Management

5-16

Authors: Ramona LACUREZEANU, Paul BRESFELEAN, Robert BUCHMANN, Alexandru CHIS

Nowadays, the delivery of learning services is accomplished in a diversity of ways and subordinated to the rules of a competitive market, in the context of a globalization expansion. Moreover, the Internet, the websites and related technologies sustain this unprecedented diversity. In this paper we try to provide a usability requirement analysis from the e-Learning perspective, as psychology studies have demonstrated that users follow their intuition, they are inpatient and want their results immediately, but at the same time they don’t always do optimal interaction decisions. In other words, we illustrate user requirements through a method of analyzing educational portal usability for higher education in economics. Using data mining methods, we also built a profile for the students and grouped them in specific clusters based on their preference for e-Learning (instead of traditional methods) for their studies - a very motivating approach which could help both institution and students.

31-38

Authors: Alexandru TRIFU

The most important steps taken in commerce, as consequences of the scientific and technical progress, are reflected in the sequence of the six major revolutions completed in this sector of activity: the emergence of large stores, the development of branches, the emergence of popular stores, the emergence of self-service, the emergence of shopping centers and the expansion of electronic commerce. This paper represents a part of a larger project in which, starting from the analysis of different types of e-commerce and instruments serving this modern commerce application, we want to determine the efficiency of the electronic commerce, its superiority to the classic commerce and, specific to the present work, to underline the half of a SWOT analysis, i.e SW (advantages and disadvantages between e-commerce and tangible commerce). Unlike traditional commerce, electronic commerce is based only on the information that can be transmitted without being altered through a computer. We used the analysis and comparison of and between different forms of the new commerce technologies and theirs impact on consumers’ decisions and behavior. The results only for the present paperwork indicate the favorable trend of e-commerce, but this on has to be promoted safely and not to produce damages or dissatisfactions for both parts involved. The online commerce, as trend and dynamics, will overwhelme the offline commerce.

47-55

Authors: Ana Maria GRIGORE, Florica BADEA

The companies today have to adapt to different changing conditions, like rapid technological development, shorter product life cycles and more demanding customers, in order to improve their position on the market. The objective of the paper is to present and analyses the impact of lean by using as research methodology a successful Romanian case study: ASSA ABLOY Romania. The article concludes that improvement and learning is part of the lean methodology and it requires follow-up processes and results.

67-76

Authors: Paul SOARE, Vlad BALANESCU

Six Sigma and Business Process Management are two concepts that became highly regarded in the last couple years through their perspective on how organizations can manage and continuously improve their processes. These two, are approached in research mainly separately, and only at seldom times we might come across articles such this one that attempt to underline the power of the mix.