9-18
A STUDY ON QUALITY OF WORK LIFE AND ITS IMPACT ON EMPLOYEES PERFORMANCE IN ANCILLARY UNITS IN TIRUCHIRAPPALLI DISTRICT
Authors: S.VENKATESH, K. G. SELVAN & M. DEEPAK RAJAGOBAL
Number of views: 373
Quality of working life as satisfaction of these key needs through resources, activities, and outcomes stemming
from participation in the workplace needs. Defining quality of working life have included theoretical approaches, lists of
identified factors, correlational analyses, with opinions varying as to whether such definitions and explanations can be both
global, or need to be specific to each work setting. The distinction made between job satisfaction and dissatisfaction in
quality of working life reflects the influence of job satisfaction theories. Herzberg in his study “Hygiene factors” and
“Motivator factors” to distinguish between the separate causes of job satisfaction and job dissatisfaction. It has been
suggested that Motivator factors are intrinsic to the job, that is; job content, the work itself, responsibility and
advancement. The Hygiene factors or dissatisfaction-avoidance factors include aspects of the job environment such as
interpersonal relationships, salary, working conditions and security. Of these latter, the most common cause of job
dissatisfaction can be company policy and administration, whilst achievement can be the greatest source of extreme
satisfaction