International Journal for Quality Research

4

Authors: Arvind Chopra, Dixit Garg

Quality cost system has the potential to become an excellent tool in the overall management of a business. It can provide an indication of the health of management performance in many areas of a company. The implementation of quality costing can produce significant benefits. However, Cost of quality tracking was not as widespread as some would believe. Companies which failed to use significant opportunities to reduce their costs of quality lost money. A survey of north Indian industries was conducted to find out various cost of quality practices followed by them.

6

Authors: C.S.Chethan Kumar, NVR Naidu

The garment industries are labour intensive and are subjected to pollution in terms of dust and dyes. This is causing allergy and other huge amount health related issues. As employees are focused on stitching operations they tend to get injured when there is a lapse in attention. In India, garment industries are generally dominated by female workforce. There is a disparity in the male to female ratio. Most of the managers and supervisors are male and there is an increasing case of harassment towards the female workforce. Added to these conditions, the labour laws are no strict to protect the employees in terms of working conditions, job security and proper salaries. As a result there is an increase in employee absenteeism which is hurting the overall company growth and resulting in targets not being met. This research work is implemented in Apple garment industry located in South India.Absenteeism in garment industry is rampant and reaching alarming proportions. According to industry reports, if absenteeism is more than 10% , then the assembly line will be affected in terms of productivity.The majority of the garment industries in India are facing productivity problems due to employee absenteeism. The results after implementing the lean six sigma methodology in Apple garments is positive and a trend setter for other garment industries to follow. The existing absenteeism of 11.05% is a true reflection of the state of affairs in the garment sector. This research work has shown that absenteeism can be really controlled with the involvement of management.

6

Authors: Mohaddeseh Mojtahedzadeh, Rouhollah Mojtahedzadeh

This study wants to investigate the role of English Language Teaching and Learning in Iran. This study also wants to investigate the effect of the relationship between the language learning strategies of the students and language teaching strategies of teachers on the academic achievement of the students. The importance of English as a world language, the advance of technology and education reform envisaged by the new Constitution are key determinants for new developments for English language teaching and learning in Iran in this decade. This paper will first focus on the role of English and the problems of English language teaching in Iran. It will also touch on the part of education reform which is related to English language teaching. Then, it will state what has been planned or already done to improve the English language teaching and learning situation in Iran, now and in the future.

7

Authors: Elizabeta Mitreva

The education of the employees in each instance of company comes with the purpose to gain competences and experience in order to realize every business process in accordance with the requests of the products/ services, legal obligation and competitiveness criteria, as well as with the appointing of the employees requests, and all that with the intention to achieve quality where it is necessary to involve everyone in their own field. In this paper the following inputs are being given in order to get a clear picture if Macedonian companies are keen on to learning and stimulating the individual and collective learning as to improve the results in general. According to the given results in the research, it is stated that Macedonian companies do not care about the quality, insufficiently pay attention to the continuous education, make small investments in the innovations and over all, the quality system is built in a very small number of companies. In this paper the following model for a successful designing and implementing of the educational system as a subsystem of the house of quality is suggested. This methodology is integral and universal meaning it is applicable to all companies and institutions. Without a given training about TQM (Total Quality Management) philosophy and a continued education provided firstly to the managers and further on to all the employees, the TQM strategy could not be implemented as well as the benefits that come with the quality system.

7

Authors: Michael Anthony Arnold Cox

The cumulative sum (CUSUM) chart is widely employed in quality control. These charts are designed to exhibit acceptable average run lengths (ARL) both when the process is in and out of control. For such a chart, for specified ARLs, this paper introduces a technique employing a simple linear approximation for parameter selection. Graphs are produced to provide the coefficients for the fit. The simplicity of this approach should encourage its adoption as an additional tool in the statistical process control kit.