Revista Clio América

16

Authors: Gimmy Nardó Sanjinés Tudela

This article’s main objective is to provide a new method and development of a new competency assessment tool. These are designed to capture both objective and subjective characteristics of the learner and the educator in the educational institutions that exist in Bolivia. To achieve the goal set makes use of artificial intelligence, including fuzzy logic. It is for this reason that the result can range from micro cultural characteristics of the area where the school, student qualities to meet the requirements proposed by a government agency such as the Ministry of Education. This method can be applied to different levels of education, i.e. primary and secondary school level or higher education level in universities.

18

Authors: Carlos Labarcés Ballestas, Evelin Ruiz Gonzáles, Wilfrido Gutiérrez

The five-star hotels in the cities of Barranquilla and Santa Marta have a decisive role in the development of tourism in the region, the infrastructure of their facilities and the service provided by the staff, are the two determinant factors to provide a quality service. In this paper is addressed the role of the infrastructure of these hotels in the perception of quality that customers have, in order to establish the level of competitiveness and internationalization they present. In the first part the customer perception regarding to facilities is established, using the model HOTELQUAL next the relationship between infrastructure and organization in these hotels is studied. Finally, it is described the impact of the infrastructure and the service from the perspective of the managers.

35

Authors: Alberto Muñoz Santiago, Elmer Ditta Mercado, Hernando Duarte Padilla

This paper shows the results of a research that attempted to show the validity of the estimates done by the Colombian Financial Superintendence on the volatility of IGBC and TRM parameters used in the calculation of VaR risk by the financial intermediaries and additionally evaluating the predictive ability of these estimates when using more updated data, applying the Lognormal and Monte Carlo techniques in the process. In general with this work, it was observed that the recommendations made by the SFC concerning the proper selection of a methodology to measure the volatility of IGBC are valid, however, the recommendations made by the SFC in respect to the most appropriate methodology for the measurement and prediction of the volatility of the TRM, deserves further investigation, since the Monte Carlo model behaved inferiorly in scenarios on normal economic activity.