Jurnal Computech & Bisnis

61-69

Authors: Abdurahman, Hasan; Ririh, Asep Riswaya

Payments on credit applications in Bank Yudha Bhakti is a company engaged in the savings, lending and payments serve customers, especially in the areas of savings and loan services, payment for which the management data is still using semi-computerized, so that customers will make the deposit, lending and payment takes long enough in because of customer service, especially in the field of payment is not fast. By this is expected to help the company to improve service customers as well as to store data or other important documents that should be kept well so that in the presentation of information to be fast and accurate. Method of payment credit application development created using waterfall method with system development tools such as Object Oriented Analysis System (OOAD), use case diagrams, flow of events, relations actor, and activity diagrams. As well as data collection techniques by observation, interview and literature study. Implementation of the program using the programming language Visual Basic 6.0, the database using Access. This credit payment applications that are designed to build a computerized application system making it easier for companies to manage customer data loan data, deposit data, payment data.

80-91

Authors: Sudrajat, Muhamad Sandi; Sudrajat, Jajat

People's Business Credit Application System Development in PT. BPR Nusamba Tanjungsari, its data processing still make use of Microsoft Excel or semi EDP (Electronic Data Processing) and not available file reports on a running system. The author also tries to make a credit application system using Delphi7 programming language that can generate a report file. The examines the system uses descriptive method and develop the waterfall method. The credit information system maybe one solution that can be used to facilitate the submission of the data processing system of credit reports credit transaction becomes easier, because the available facilities in this program directly print files to media reports the paper.Credit information system is built using Borland Delphi7 to make the main interface and Microsoft Accessas its database. This program allows the user to input the data, edit data, delete data, data retrieval, and data printing to paper media. The data entered in the form of customer data, the data requirements of credit and credit data. While the resulting output of this applicationin the form of credit data reports and reports of customer data.

101-111

Authors: Komara, Anton Tirta

Developments in information technology make a paradigm shift in the consumer wins , so the use of e-commerce was inevitable. The purpose of this study to determine the relationship of e - service quality by e -recovery service quality customer Airlines Air Asia. The study population is customer Air Aviation Services Asia which are members of the backpacker community 's and the study sample was taken as many as 349 people. This sample was taken by random sampling . Analysis of data using Structural Equation Modelling (SEM). The results showed that there is a close relationship between e-service quality relationship with e -recovery service quality customer Airlines Air Asia. So it is evident that e-commerece based services can be used as one of the company's strategy to improve its service.