Jurnal Computech & Bisnis

6 - 13

Authors: Kusnandar, Toni

At this time a lot of services the retailer presents his wares in cyberspace. The customer does not need to be pampered to move from its place if when they were working, relaxing at home, or even when the customers are on vacation, as long as they get an internet connection so they can view, compare and make decisions that ultimately what goods they buy. Customers are increasingly selective and increasing their comfort standards so that it becomes a challenge for businesses to provide services to meet the needs of its customers in an attempt to survive in a competitive competition in the world of business. In an effort to improve service to its customers, business organizations have a lot of implementing Customer Relationship Management by utilizing the WEB -based information systems. Generally CRM on the market of e - commerce Business to Customer in an effort to improve customer satisfaction requires careful planning of how the service will be provided to customers by considering the quality of the service, the level of trust that will be obtained, the level of security to be provided and Tertiary comfort will be offered, in order to customers feel comfortable and will always come back to the WEB site is provided for the purpose of it all.

24 - 30

Authors: Komarudin; Rosadi, Dadi; Khoiriyah, Fitri

This research objective to develop to make sales information system based on e-Commerce using PHP language, MySQL database and Web server XAMPP, which can be implemented in the Windows XP operating systems where these systems have a browser to display web pages. The method used for systems development is Object Oriented Software Enggeneering (OOSE), with stages are requirements modeling and analysis, design and implementation, and testing. Making this web catalog menu featuring a variety of handicraft products of natural stone is accompanied with detailed pictures and price. Within this web there are pages in which is expected consumers to read the transaction agreement and understand the procedures for ordering, payment and delivery before customers order goods. Consumers can choose products that will be ordered and store it in the shopping bag. If consumers had ordered the selected goods then the consumer must fill in the identity form complete, to confirm receipt of payment and address for delivery. Payment can be done by transfer money into bank.

41 - 50

Authors: Marjito

The need for proficiency in the English language in college students is very important for improving the competence in the teaching and learning process as well as a provision in the face of the world of work upon graduation. To achieve effectiveness and alignment between the needs of the student’s ability hence the need for research on the needs of the students in learning English in higher education, especially college students informatics.